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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
777 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 777 reviews

July 12, 2024

Niello Volvo. Good Dealership with good people. They did a good job and their communication was great More

by jcw0086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
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Jul 14, 2024 -

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 11, 2024

Good service, always helpful and nice! I will continue to bring my Volvo car here. More

by Dpbbss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
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Jul 12, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 11, 2024

Great experience from start to finish! Everyone was kind and helpful! Will definitely be back. More

by Andrew.Clark3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Tinoco
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Jul 12, 2024 -

Niello Volvo Cars Sacramento responded

Andrew, Thank you for your very kind review. Taylor, Jesus, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 09, 2024

Brian, Andrew and the Volvo team are just awesome. They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo an More

by JOHNATHAN.SOWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol, Victoria Protsyuk
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Jul 10, 2024 -

Niello Volvo Cars Sacramento responded

Jonathan, At Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

July 06, 2024

Recently purchased a 2019 Toyota Camry form Niello Volvo. The experience was so professional and personable. No high-pressure sales tactics and they were very upfront about all cost and services. Working More

by wintersrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke McDonald
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Jul 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Luke, Sean, and Justin can do to assist you, please do not hesitate to let us know. We are always happy to help! TJ Upton General Manager tupton@niello.com (916) 245-2231

July 06, 2024

Appointments are always available when I need them. Check in and out have been seamless More

by FLOWERFIESTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jul 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 04, 2024

Matt was very professional and knowledgeable. I appreciate his attention to detail and explanation of service that was suggested (needed rear brake pads). The waiting area was clean and comfort More

by rosze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 03, 2024

Professional, knowledgeable, courteous, and timely. Easiest and most pleasant car buying experience I’ve ever had. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Jack, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 02, 2024

Brian was a fantastic salesman. No pressure, no haggle, and answer every question honestly. The finance department was great, friendly, and expedient. It was probably the best ca More

by PAPPYOATES
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 02, 2024

Every Volvo team member at this location is friendly and very helpful. I always feel very safe and secure when driving my Volvo after a service or repair. Thank you, Niello Volvo! You guys are amazing! More

by hvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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