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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
777 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 777 reviews

August 28, 2024

It’s always a pleasure to work with Mat. He takes time to explain things and answer questions. More

by love2bakebc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 28, 2024

Matt is so good at engaging and making the customer feel at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this More

by IAN34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 28, 2024

A very nice experience for my daughter and I. Everyone at the dealership was nice and accommodating. My daughter loves her new car! More

by CINDYDAVIS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento, Cindy! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you and your daughter again! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 27, 2024

I received incorrect information about the electric car range. Wrong information was in fact highlighted as a selling point. The solutions I was offered once I realized the information I received was wrong More

by LISA.FOLBERG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Aug 31, 2024 -

Niello Volvo Cars Sacramento responded

We're sorry to hear about your experience, Lisa, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 21, 2024

Shaun is an excellent service representative! He is very attentive to detail, listens to the customer and delivers on his commitments More

by JOANLGRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Niello Volvo Cars Sacramento responded

Joan, Thank you for your very kind review. Shaun and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 21, 2024

Great experience buying a car. The process was easy & the dealership was super helpful getting the car shipped to our daughter in college out of state. More

by BECKIBFB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Brian and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 21, 2024

I have been very impressed with the level of service that we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not av More

by JOE@BNBRE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Aug 22, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Joe! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we continue to meet your expectations. Thanks for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 19, 2024

Rick always makes sure we have a great experience at niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers More

by ZENZIMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 19, 2024

Awesome group of people at this dealership, really easy to work with and they got me exactly what I wanted. More

by AARON_WATERHOUSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Niello Volvo Cars Sacramento responded

Aaron, It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 18, 2024

Matthew always provides great service and offers. helpful suggestions. I have bought two Volvo's from Niello and I am happy with both. More

by mark.gullans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, Mark, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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