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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
777 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 777 reviews

September 05, 2024

Amy is the best! Remembers me at every visit and I feel like she is genuinely vested in my experience with the car. More

by DBURNS4601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Sep 05, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento! We'll pass along your compliments to Amy. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 04, 2024

Matt is a top notch service advisor! He is always professional and I trust his advice in regards to my car maintenance and repairs. More

by CHRISTINEAHARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Niello Volvo Cars Sacramento responded

Christine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 04, 2024

I had a great experience here, and I would recommend buying a car here! Jess was a really wonderful salesperson. Super kind, very helpful, and repeatedly went above and beyond! Brian in finance was also More

by TAYLOR.LAWRENCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Sep 04, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to hear that Jess and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 04, 2024

Excellent service and friendly customer service. . Thank you Five Stars! We love our new Volvo. More

by 2020RYANNATALIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol, Jesus Tinoco, Ryan Ross
Sep 04, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 03, 2024

Shaun is great and always takes care of me when I’m there for service. More

by SMGARCIA1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Shaun and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 31, 2024

Most new car dealerships treat people buying a used car with less attention but everyone at Niello Volvo were 100% attentive without rushing us or dismissing our tiniest concerns. Thanks! More

by MAESTRABORICUA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Please let us know if we can be of any more assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 30, 2024

We had a wonderful experience at Sacramento Niello Volvo! We test-drove a CPO 2021 XC40 Recharge with Brian Machado in July and asked him to keep an eye out for a very specific color. He was persistent and More

by AMYHGASKINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Amy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 30, 2024

Brian Machado provided exceptional service. I would recommend him without reservation. He helped me buy the perfect car for me and my family. More

by LAURIE.MACINTOSH
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Laurie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 29, 2024

Good service and very nice deal they can offer! It was a very good experience when first time to lease a car there! More

by GEEYUAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento, Geeyuan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 28, 2024

Never good to have to return a NEW car , that won't run, for a software update. This car came to Monterey from theNiello Dealership- why wasn't update on car there.... or monterey? The service was quick- More

by DADCAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgotten
Aug 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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