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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
777 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 777 reviews

September 12, 2024

Niello Volvo’s service department has taken care of everything that I needed for my XC90… They always get it done quickly and with attention to detail. They have expert technicians and service managers More

by SUSAN.PANGELINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Sep 13, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience, Susan! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 11, 2024

Matt Jeffrey provides continuous top-notch customer service. He clearly explains any needed repairs and always finds the best deals. I trust him and his team completely. It is because of his friendly e More

by DEBRASTEUBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Niello Volvo Cars Sacramento responded

Debra, Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matt, Rick, and our team were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 10, 2024

Amy is great, I’m happy to see her every time I go. Car is always cleaned up when done. Price is reasonable too! More

by Yi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Sep 11, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 09, 2024

I stay with Niello Volvo because of its outstanding customer service, upfront pricing and dependable expertise. There are many places where you can buy a car, but a service provider like Niello is a ra More

by YOLANDATORRECILLAS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Niello Volvo Cars Sacramento responded

Yolanda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 09, 2024

Jessica was amazing. She was so patient with us and helped us understand our new car and set everything up before we left the lot. The staff who helped us with the lea More

by DORCAS.ROA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Jessica and our team appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 08, 2024

Over the phone transaction went smoothly. Due bill commitment was not met. Finance went smoothly. Salesman seemed knowledgeable overall. Car transported to NV - excellent! Streamlined and p More

by diana10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Niello Volvo Cars Sacramento responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 07, 2024

Easiest car buying experience ever. Friendly and efficient sales and financial team, not pushy. Highly recommend. More

by QTC3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 06, 2024

Work done is very good. Our service advisor was informative and helpful. One perk that I greatly appreciate is the transportation via Lyft, which makes getting my vehicle se More

by JNCHACKETT.424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 06, 2024

Nielo Volvo has always been great at taking care of our car. A big shout out to Amy Ott, our service advisor who has been excellent in being attentive both for our car and our satisfaction. She always ma More

by PETEYWUNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Sep 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Petey, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amy here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 05, 2024

Excellent service! Very knowledgeable. Explained everything to detail. Wonder people, with very high ethics. Always happy to take my car there. More

by PERLA420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Shaun and our team were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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