Niello Volvo Cars Sacramento

Incredible customer service - can’t recommend highly enough! They got me in a new car in record time. enough! They got me in a new car in record time. More

great service. wish they would update GPS map as a service. nice area to wait. wish they would update GPS map as a service. nice area to wait. More

All staff people that helped me were awesome. They made the experience easy. I love my new car. They made the experience easy. I love my new car. More

Matt is amazing as always and took care of our family car. Unfortunately, it took longer than expected as we had to wait on the extended warranty provider to approve the repairs each time hat process wa car. Unfortunately, it took longer than expected as we had to wait on the extended warranty provider to approve the repairs each time hat process was unexpected and the main feedback I have is if that communication can be improved so the customer doesn't have to wait that long (over 5 days) and not have a loaner to drive. If you have customers having their car in the shop for that long, I suggest providing them with a nice loaner car. Thank you and have a Merry Christmas! More

Mathew was very helpful and flexible in servicing my car. He made the process as convenient as possible. He made the process as convenient as possible. More

Matt is excellent at his job, and each service visit has been both effective, professional, and enjoyable. been both effective, professional, and enjoyable. More

Excellent experience. I was treated with respect and negotiations were quick, easy, and professional. Thanks to the whole team. I was treated with respect and negotiations were quick, easy, and professional. Thanks to the whole team. More

I've been completely satisfied with Niello's service since buying my car from them in 2018. This particular visit was not up to the usual standard. All personnel were very professional and accommodating since buying my car from them in 2018. This particular visit was not up to the usual standard. All personnel were very professional and accommodating, but there were strange communication issues that made the experience less smooth. Given the premium cost for dealer service, I hope this was just an unfortunate one-off. More

Niello Volvo is extremely professional. They discussed our car with us in a no pressure situation and understood the enormity of a new car purchase. They were very informative and helpful i They discussed our car with us in a no pressure situation and understood the enormity of a new car purchase. They were very informative and helpful in our decision making process. Once we decided to go with a new XC 90 (which my wife and I absolutely love now after owning it for a month) they were so helpful in the financing options. They also took care of the vehicle and threw in a ceramic coating to help keep our vehicle looking new. I was not considering Volvo for a new car and stopped by the dealership out of curiosity. The team at Niello turned me into a Volvo fan and I am so glad they did. Anyone looking for a new vehicle should visit the team at Niello Volvo in Sacramento. More

The car buying experience was great! Thanks to the entire team for making it enjoyable. A special thanks to RJ for all of his patience while we explored car after car after car. Thanks to the entire team for making it enjoyable. A special thanks to RJ for all of his patience while we explored car after car after car. More