Niello BMW Elk Grove

Good customer service and knowledgeable sales person Jerome make it smooth and nice purchase experience. He was able to answer all of my questions and provided me the best service he is the G.O.A.T. Jerome make it smooth and nice purchase experience. He was able to answer all of my questions and provided me the best service he is the G.O.A.T. More

The person named Edris who helped me out with everything was very helpful and good. was very helpful and good. More

Brad was very knowledgeable and went over all scenarios. Saw me immediately even though I was 15 minutes late for appointment. Very satisfied with service and recommendations. The price they charged was Saw me immediately even though I was 15 minutes late for appointment. Very satisfied with service and recommendations. The price they charged was reasonable and fair. I will be using them in the future for all my service needs. More

Friendly. Attentive to our wants in a car. Extremely knowledgeable about the car and all the features. Attentive to our wants in a car. Extremely knowledgeable about the car and all the features. More

Q was amazing. This was the easiest car purchases EVER! I would highly recommend this dealer. This was the easiest car purchases EVER! I would highly recommend this dealer. More

My ‘check engine’ light came on at 9:00am. I called Niello BMW Elk Grove at 9:30am and was able to drop off my car at 10:30am, and get a loaner car for the weekend. Excellent customer service I called Niello BMW Elk Grove at 9:30am and was able to drop off my car at 10:30am, and get a loaner car for the weekend. Excellent customer service by Trevor. Thank you! More

Very excellent customer service, great time management and always super friendly and takes care of every issue. Always awesome 👌 and always super friendly and takes care of every issue. Always awesome 👌 More

Normally I put visits to a car dealerships and dentists in the same category. My recent experience with Jas Hira has changed that! I found a vehicle online, out of state and contacted the dealership. Ov in the same category. My recent experience with Jas Hira has changed that! I found a vehicle online, out of state and contacted the dealership. Over the course of 2 days Jas made me feel confident in the car and the dealership! Without any pressure at all, his service and communication were world class. I was 100% confident flying to California in the morning and driving home later that afternoon in a car we love. Thank you Jas and hats off to a paradigm changing experience!! More

The sales and buying process were super easy, the salesman, Quentonn, was available at our agreed upon appointment time, he was super knowledgeable about the vehicle and very helpful in demonstrating salesman, Quentonn, was available at our agreed upon appointment time, he was super knowledgeable about the vehicle and very helpful in demonstrating all of the features and what not. The paperwork piece was easy. I think I was in and out in less than 1.5 hours. There was a minor hiccup with one of the vehicle keys, but the dealer quickly made the situation right, as all great customer service forward organizations do :-) More

Best car buying experience by far! ! Everyone involved were professional, friendly and courteous. Much thanks to Darren, Tim and Ozzie. ! Everyone involved were professional, friendly and courteous. Much thanks to Darren, Tim and Ozzie. More