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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
295 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 295 reviews

July 07, 2023

The people that work there are very helpful,friendly and efficient all of my visits have been a pleasure More

by drs3274i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh and Vanessa
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Jul 12, 2023 -

Niello BMW Elk Grove responded

Thank you for the 5-star review! We appreciate you taking the time to rate your experience with us.

July 07, 2023

They teat you like family not just a customer! Listen to your needs and do their best to accommodate you More

by Dr.nick73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Demille
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Jul 12, 2023 -

Niello BMW Elk Grove responded

Thank you for the 5-star review! Your support means so much. Let us know if we can help you with any automotive needs in the future!

July 05, 2023

The sales professionals were very helpful in my purchase of Tesla. The manager Mike was very knowledgeable and helpful. More

by zarinasharma92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Metge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Niello BMW Elk Grove responded

Thank you so much for the lovely review! We’re thrilled to hear that you had such a positive experience with our team and that you’re satisfied with your purchase. If any questions arise about your new vehicle, please don’t hesitate to reach out. Happy driving!

Jul 13, 2023 -

zarinasharma92 responded

Thank you, I will be coming by soon to get the emblems put on my Tesla.

July 03, 2023

Darren was great! The dealer is good/great. They would do a better job at detailing the car before putting up the car for sale. A car wash and a quick interior vacuum More

by MSKK2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozvaldo Cortez
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Jul 20, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to leave us a review! We appreciate your feedback as it helps us identify areas we can improve. I apologize that your vehicle wasn't detailed further before you drove it home. If you'd like to discuss further, I can be reached at at 916-687-9000. Thank you, Paul Suchanek, General Manager

July 01, 2023

Trevor my service writer goes beyond the call of duty. He’s always there for me and for that reason I will continue to purchase BMW’s from Elk Grove. More

by rosecandiflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor ????🌟🌟🌟 service writer
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Jul 07, 2023 -

Niello BMW Elk Grove responded

Isn't Trevor wonderful? We're thrilled to know that he always goes above and beyond for you and will make sure he sees your kind words.

Jul 07, 2023 -

rosecandiflowers responded

Yes he is wonderful!! Thank you

June 29, 2023

Competent, professional staff on the sales floor and at the service desk at every encounter. Fourth BMW from Niello with Amir guiding the way. Couldn't ask for better service! And great cars to boot! More

by INODOC
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amir Mohabbat
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Jul 07, 2023 -

Niello BMW Elk Grove responded

Congratulations on your latest BMW purchase! We're glad to know that Amir and the rest of our sales team made the process such a positive one. Happy driving!

June 29, 2023

Very good service, good communication, well documented diagnostics, repairs done on time, and did not experience delays. More

by KAHTANAWNI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 07, 2023 -

Niello BMW Elk Grove responded

Thank you for trusting our Elk Grove team with your recent service! It's great to hear that everything was well-documented and completed on time. We appreciate your review!

June 29, 2023

Quick and easy. Everyone involved in the lease of this car was professional and knowledgeable. Thank you. More

by CTHOM10000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Niello BMW Elk Grove responded

We're glad to know that our team made the leasing process so quick and easy! Thank you for taking the time to leave us a review.

June 27, 2023

Ed was great to work with! I've never been disappointed with this car dealership. More

by SHERRYLEONARD
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Niello BMW Elk Grove responded

It's great to hear that you've never been disappointed with our dealership, Sherry! We will make sure to pass your compliments along to Ed and look forward to working with you in the future.

June 25, 2023

I appreciate how the dealer service representatives always responded to my emails immediately. Shout out to Trevor and Bob! More

by MUOI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor and Bob at the service department
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Jun 28, 2023 -

Niello BMW Elk Grove responded

It's great to know that you appreciate our team's consistent communication, Muoi. We will make sure to pass your special thanks along to Trevor and Bob!

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