Niello BMW Elk Grove

We have worked with Niello BMW Elk Grove for a number of years now. After purchasing three vehicles from them, we brought my in-laws into the dealership to look at an X3 and/or a 530i. We only planned on years now. After purchasing three vehicles from them, we brought my in-laws into the dealership to look at an X3 and/or a 530i. We only planned on test driving, but once Mike and Q realized a new 530i had just arrived at the dealership, the process began. Q Gregory and Mike De La Pena have great, fun personalities, which made the purchase process fairly painless. I would recommend Q and Mike when considering a purchase from Elk Grove BMW. More

Nilo Bmw is a great place to buy new or used vehicles. From sales to service the provide great customer service. From sales to service the provide great customer service. More

This is a very customer oriented dealership. I would especially like to mention the manager named Pov. He helped me solve my problems with the bank. You can be sure that he is always on your sid I would especially like to mention the manager named Pov. He helped me solve my problems with the bank. You can be sure that he is always on your side and any problem will definitely be solved. More

Excellent Customer Support. The Sales process was quite easy and smooth.The finance department provided all the options to choose from and explained the warranty information tho The Sales process was quite easy and smooth.The finance department provided all the options to choose from and explained the warranty information thoroughly. More

I found the whole process to be seamless from the onset! I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept info I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept informed me that service was closing shortly. I had a quick assessment to make so I decided I needed to look for a new car since I was from out of town and a loaner was unavailable for several weeks. Michael waied for me to arrive and had three potential replacements waiting as I arrived with my brokedown veh in tow. Several short minutes later we had made a deal on a trade. What a blessing! My wife loves her new X3 and is getting familiar with the tech and operation of her powerful BMW X3.Thanks to everyone at Niello that made this day turn out great for us! Thanks BMW Group. More

They were great to work with not only with my tradein but we worked a wonderful deal on my new iX we worked a wonderful deal on my new iX More

Q was a professional and had knowledge about the vehicle. There was an error somewhere where the wrong keys and manual were given to me. Q got out of his way to correct this and it saved me having to get a There was an error somewhere where the wrong keys and manual were given to me. Q got out of his way to correct this and it saved me having to get an extra key and the manual. I was very thankful for that! More

I found them to be very professional, courteous and efficient. They were helpful and answered all my questions. efficient. They were helpful and answered all my questions. More

We were treated excellent, professionally, with courtesy and respect. I’d would definitely buy there again. We Lov the car! and respect. I’d would definitely buy there again. We Lov the car! More

Q did an amazing job. He was professional and understood my needs. I would recommend him to any person looking to buy a car. He was professional and understood my needs. I would recommend him to any person looking to buy a car. More