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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
300 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 300 reviews

January 20, 2024

I returned to have a license plate bracket issue solved and at was addressed in a timely manner More

by JAMESWTKNS1200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Mohabbat
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Jan 21, 2024 -

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business, James, and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

January 20, 2024

Exceptional service and support. The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr More

by MERVIN_VELASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzie
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Jan 21, 2024 -

Niello BMW Elk Grove responded

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mervin, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

January 18, 2024

Anytime that Bob Caudle handles your car problem, the problem will be taken care of More

by HOWELLTHERESA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Niello BMW Elk Grove responded

Thank you for sharing your experience with us, Theresa. We're happy to hear it went well and truly appreciate your feedback! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

January 08, 2024

Best dealership to buy your BMW from! ! Everyone treats you like royalty and makes sure you are happy with every aspect for buying your car! More

by Dr.nick73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Niello BMW Elk Grove responded

Dr, Nick, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

January 02, 2024

Jas and Tom were so helpful and very knowledgable. We worked with Jas from the beginning and he followed up with us, answered all of our questions and made us feel comfortable. Tom helped us on the d More

by MSLHUNT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Mohammadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sulman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Niello BMW Elk Grove responded

Thank you for your very kind review. Jas and Tom strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

December 25, 2023

Friendly , helpful and knowledgeable! Very patient. Outstanding customer service.He went above and beyond to ensure we get the perfect vehicle for our needs. Thanks for allowing us to te More

by Mary N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Niello BMW Elk Grove responded

Thanks, Mary, for sharing about your experience with Niello BMW Elk Grove. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

December 24, 2023

The dealership was great to work worth and made the process enjoyable would definitely buy from them again More

by TRAVISBESS520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Niello BMW Elk Grove responded

Thank you so much, Travis, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new vehicle and please don't hesitate to reach out if you need anything else. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

December 24, 2023

This dealership experience exceeded my expectations. Both my salesperson and the dealership management and support staff were considerate of my time and very professional. Thank you and keep up the good More

by Steve D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demi Le Marquand, Q Gregory
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Dec 27, 2023 -

Niello BMW Elk Grove responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove, Steve. We truly appreciate your business. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

December 22, 2023

Q was an absolute joy to work with. Love his energy, knowledge, and patience as he walked us through the process. A truly special and seamless car buying experience. More

by dylanvroom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Gregory
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Dec 27, 2023 -

Niello BMW Elk Grove responded

Thank you, Dylan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Q and our team, and we look forward to working with you again. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

December 22, 2023

Great service and wonderful order and delivery experience. I can't wait to see how the new building looks when it's completed. More

by TH3PISANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pov
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Dec 27, 2023 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Congratulations on your new vehicle! Please let us know if we can be of any more assistance! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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