Niello Acura

Chris Knutson made me feel like the most valuable customer in the store the day I purchased my first Acura. This dealership is the best customer in the store the day I purchased my first Acura. This dealership is the best More

I was contemplating getting a new car, then I saw the Acura ILX (from Niello) on display at the Galleria Mall in Roseville and I was sold. I loved the look of it and just knew I had to have it. I called Acura ILX (from Niello) on display at the Galleria Mall in Roseville and I was sold. I loved the look of it and just knew I had to have it. I called the Sales Department at Niello Acura and got Kevin. I told him what I wanted and what I was looking to accomplish. He answered all my questions and immediately went to work putting a deal together for me. Kevin was extremely understanding and he fulfilled all of my requests. Kevin was very informative, caring, compassionate and knowledgeable. This was definitely not a normal car buying experience that many consumers dread and complain about. Kevin's charm, friendly personality and positive attitude made this experience exciting and enjoyable. He did not pressure me just so he could sell a car. He was genuine and respectful. For all the reasons I stated, I could not have rated Kevin anything but the best. I could not have asked for a better Sales Consultant than Kevin at Niello Acura. With Kevin, I didn't feel like I was just another car deal. Without hesitation, I highly recommend visiting Kevin at Niello Acura for all your future car buying needs. Thanks again Kevin! More

Denise was very professional, friendly and down to earth. I appreciated that she was not pushy and have me the time I needed to make a decision. She was clear and concise when answering my questions. She was I appreciated that she was not pushy and have me the time I needed to make a decision. She was clear and concise when answering my questions. She was a great!! More

Mary and Chris were exceptional to work with. They both took the initiative to make the purchase of my Acura TSX possible. They diligently worked with finance to acquire the best loan that met my needs. I took the initiative to make the purchase of my Acura TSX possible. They diligently worked with finance to acquire the best loan that met my needs. I'd also like to thank the finance person that negotiatied with lenders for me, wish I recalled his name, as he deserves kudos also. Elizabeth Garcia was also a pleasure to work with on the final sale. In addition to being so diligent at shopping a lender for me they all provided excellent customer service. From the get go, they were friendly, pleasant to work with and knowleadgable. I felt they were on my side and were not in anyway your typical "Care Salesman" per say... I've been very pleased from the get go and I very much have liked the followup I've received by email. Being in the sales industry myself, I appreciate the importance of customer service, knoweledge and follow up. Niello Acura certainly has is together and I will definitley recommend my family, friends and colleagues to purchase form Niello Acura. More

Mary was wonderful and professional. She knows her job very well. Shes so nice. Very Knowlegable about the acura tsx. Didnt pressure us into buying. She handled paperwork very fast. Mary was the best sale very well. Shes so nice. Very Knowlegable about the acura tsx. Didnt pressure us into buying. She handled paperwork very fast. Mary was the best saleswoman ever. I would recomend her to anyone wanting to buy a car. More

Lorena is very friendly and very helpful. This is the fastest and hassle free car buying experience for me. The dealership was fair and honest up front. They let us take are time in choosing a car and th fastest and hassle free car buying experience for me. The dealership was fair and honest up front. They let us take are time in choosing a car and there was no sales pressure. I would definatly recomend them to a friend More

Mary was wonderful. She was really friendly and genuine from start to finish. Working with her didn't feel like working with your typical car salesman; she didn't pressure us and was just very pleasant to from start to finish. Working with her didn't feel like working with your typical car salesman; she didn't pressure us and was just very pleasant to talk with. More

Lorena actually made a car buying experience fun. She was very profesional and I would hight reccommend her to anybody shopping to buy a new or used car. was very profesional and I would hight reccommend her to anybody shopping to buy a new or used car. More

I was looking at Lexus, Merecedes and Acura. The main reason for the purchase at Niello was the professional maner I was treated by all with lack of sales pressure but always willing to provide informati reason for the purchase at Niello was the professional maner I was treated by all with lack of sales pressure but always willing to provide information when and if needed. My sales consultant Lorena Beightler was exceptional in your knowledge and her delivery of information. She is the main reason I chose this dealer. Exceptional service and delivery, looking forward to a long and lasting relationship for future needs More

There was a issue with my trading process and it looks There was a issue with my trading process and it looks like the my credit union didn't played active role and it cause serious misunderstandings bet There was a issue with my trading process and it looks like the my credit union didn't played active role and it cause serious misunderstandings between me and the Niello Acura. Elizabeth Garcia took the lead on the issue and explained me what happened behind the the trade in process and took care of the issue. Thanks to her and who ever worked on the issue. I would recommend this dealership to a friend. More