Niello Acura

Unlike Elk Grove Acura where their Internet Sales Assoc. provided me with one offer and then told me they couldn't help me, really, Gary Riley kept running back and forth until I got exactly what I wanted. provided me with one offer and then told me they couldn't help me, really, Gary Riley kept running back and forth until I got exactly what I wanted. The staff is so down to earth, knowledgeable, courteous, and made this probably the most relaxed car buying experience I have ever had. I drive from South of Elk Grove to Niello Acura just to get my car serviced instead of going to Elk Grove Acura which is only 10 minutes way because my car and myself are treated with respect and dignity and they don't treat me like I'm unimportant. More

I bought the car from Niello since they were the only one that had a certified car in color combo I wanted and condition with acceptable miles. All the ones I found were in poor shape and I had been looking that had a certified car in color combo I wanted and condition with acceptable miles. All the ones I found were in poor shape and I had been looking for over a year. Gary and the team made a purchase across 2500 miles seem like we were across the desk from each other. This purchase was less hassle than some of the local ones I made. The car was purchased physically sight unseen or test driven but between Gary and another employee in internet department sent me well over 60 pics. There were 2 surprises when it was delivered, the dirty front seat and passenger rear door etching but the car met my expectations. When the battery died the team stood up and reimbursed me the cost of new battery...WHO DOES THAT?? No one anymore not the least a dealer 2500miles away. Brought car to friends shop for detail and clear bra and he walked around and around and couldnt believe how clean it was, his sister bought one from Carmax with 10k more miles and condition wasnt even close. So while I paid a bit more I got what I paid for and they got me an incredible interest rate with my challenging history, so was a win win situation. I cant say I will need to use Niello again but they will be the first place if I am looking for a unique car and color combo. Thanks guys, keep up the good work! More

I have personal purchased 2 vehicles from Niello Acura & have had the pleasure of working with Chris Knutson both times. This was by far the best & hassle free experience I've had. I've bought several ca & have had the pleasure of working with Chris Knutson both times. This was by far the best & hassle free experience I've had. I've bought several cars from different dealerships & I would rate this one & Chris # 1. Chris is an honest, caring, genuine & humble guy that goes above & beyond to help his customers. After the purchase of your vehicle, Chris continues to stay in contact & make sure your vehicle fits your needs & that you are completely satisfied. Not only have a purchased cars from Niello but I have them serviced there as well. They are very informative of any issues with your vehicle & work as quickly & efficiently as the can. Jeff Cullivan, the service consultant is an awesome guy that goes out of his way to meet your expectations. I highly recommend this dealership from the experiences I've had with them. More

Chris Knutson was great!!! We did the deal by email. It was fair as exactly the terms I wanted. I went in and was out in less than 1 hour. After sales service has been excellent was fair as exactly the terms I wanted. I went in and was out in less than 1 hour. After sales service has been excellent More

Had a great lease experience on my 3rd TL Acura Lease. Gary and Elizabeth were both great to work with and very professional. I would recommend Niello to others looking to lease or buy Car. Gary and Elizabeth were both great to work with and very professional. I would recommend Niello to others looking to lease or buy Car. More

I went into Acura prepared to be ambushed and overwhelmed by sales people but that was not the case at all! My experience was the exact opposite! I wasn't hurried into doing something I didn't want to or pre by sales people but that was not the case at all! My experience was the exact opposite! I wasn't hurried into doing something I didn't want to or pressured in anyway. I actually enjoyed my time there and will be going through Chris Padilla in my future purchases More

My husband and I drove from Antioch to check out a used TSX that we saw on line. When we arrived we were warmly greeted by Aaron, he took us out for a few test drives and was very knowledgeable about the c TSX that we saw on line. When we arrived we were warmly greeted by Aaron, he took us out for a few test drives and was very knowledgeable about the car. My husband and I went to lunch and when we came back the car was ready to go. We could'nt ask for much more. More

I purchased a new TL from Niello Acura in August. The salesperson I worked with, Kevin Powell, made the entire experience a pleasure. I found Kevin to be extremely knowledgeable about the safety feature salesperson I worked with, Kevin Powell, made the entire experience a pleasure. I found Kevin to be extremely knowledgeable about the safety features of the TL, which were very important to me, and how it compared to competitors' models. Kevin offered very competive pricing and financing, and never put any pressure on me. I would definitely recommend Kevin Powell and Niello Acura if you are considering buying a new Acura. More

I had the most amazing experience purchasing my new car at Niello. I really wanted a black TL, and they did not have one on the lot. Kevin searched all over Norcal to find one for me. He had it brought up at Niello. I really wanted a black TL, and they did not have one on the lot. Kevin searched all over Norcal to find one for me. He had it brought up to the dealership the same day. Kevin and the entire team, from the sales manager, to finance, to service were all outstanding. Thank you for my beautiful new car and for making it so much fun! More

I recently purchased a pre-owned 2012 Acura TL from Marc Sutherland and I was very pleased with the entire experience. Marc was helpful and knew everything I wanted to know about the various cars I looked Sutherland and I was very pleased with the entire experience. Marc was helpful and knew everything I wanted to know about the various cars I looked into at the dealership. There was no high pressure, just someone helping me figure out what was going to be best for my needs and desires. I think he is a real pro. Best car purchasing experience I’ve ever had. More