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Niello Acura

Roseville, CA

4.8
1,113 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,113 reviews

May 26, 2023

Fast Professional Polite Made me feel special Acurate estimate of how long car was needed for recall check More

by KENTS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

All issues were resolved. Our rep was friendly, listened to and addressed all of our concerns, and could tell we were in a hurry and adjusted accordingly. More

by ericstpeter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Nice, easy and effective service. Appointment was done easy, service was great, professional and cost reasonable. More

by PGZ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Check in was easy, the loaner was very nice, and I was promptly noitified of my inspection results. Car was ready when promised More

by dknowle1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
May 26, 2023

I am completely satisfied with the service provided to me by the Service Department. My representative, Josh was nice and explained all services and work needed for my car. More

by mygoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

This dealership provides outstanding service! Highly recommend getting service and your parts need from here! Best in town when it comes to acura. More

by mikexike
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Service was good, but did not check on extended warranty until after quote for service. Caused some anxiety. More

by gandeloza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Penrose
Jun 01, 2023 -

Niello Acura responded

We're sorry to hear that we caused you some anxiety by not checking on the extended warranty until after the initial quote. We appreciate you bringing this to our attention and will make sure it is seen by our service team. We hope to better impress you next visit!

May 26, 2023

My purchase at Niello Acura was a very pleasant experience. The entire staff there was friendly, customer oriented and easy to deal with. Chris Knutson was totally professional, knowledgable, and More

by CHARLES.HERR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Reading
May 26, 2023

Roseville Acura always provided great service. Mike. Lyman is an honest and professional liaison and provides sound guidance. He excels at following up on open items until they are resolved. The R More

by MELANIE.YADON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Spence did a great job. He made the entire experience quick and easy. Thank you! More

by desiree.flynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
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