Niello Acura

We went back to Niello Acura for a second look. We called Chris Knutson who assisted at our first visit. Had a great experience; considering car-buying can be grueling. He is very loyal to the Acura line Chris Knutson who assisted at our first visit. Had a great experience; considering car-buying can be grueling. He is very loyal to the Acura line; and also very knowledgeable. He was very pleasant to work with. Chris was genuinely enthusiastic. He was never pushy; answered all our questions. His test drives are the best! His route allows you to get a good feel for how the car handles. He provided time and space for my husband I to talk in private; never feeling rushed. Both my husband and I have recommend Chris to our family and friends. Thank you making this a pleasant experience. More

I drove up from the bay area to look a vehicle I had found on-line and met Mary, who was knowledgeable, friendly, courteous, and NO pressure. She worked with the team to get me the best price on my tra found on-line and met Mary, who was knowledgeable, friendly, courteous, and NO pressure. She worked with the team to get me the best price on my trade-in and new 2010 Acura RDX. I took the RDX for an independent inspection after the purchase and was told it was in perfect condition, nothing needed to be done. I've had a couple of questions related to the technology package and Mary and Chris have been more than willing and patient to answer my post sale questions about the vehicle. The follow-up has been great. I would definitely recommend Mary, and Niello Acura to friends and family. More

Excellent, friendly service. Denise Velez was responsive and knowledgeable. The 2014 MDX was delivered in excellent condition. I am a repeat customer, having purchased a new MDX in 2005. and knowledgeable. The 2014 MDX was delivered in excellent condition. I am a repeat customer, having purchased a new MDX in 2005. More

After doing my research, I was convinced tthe 2014 Acura MDX was the vehicle for me. Living in Chico presented a little challenge because there is no Acura dealership close by. I completed an online form MDX was the vehicle for me. Living in Chico presented a little challenge because there is no Acura dealership close by. I completed an online form requesting pricing and was contacted by Munro Boyd. After a couple of minutes, it was obvious to me that this wasn't your typical car salesman. Munro took the time to listed to what I wanted and within 10 minutes we came to an agreement. When the paperwork arrived is was exactly as promised. The entire transaction took about 30 minutes. When I picked up my vehicle, Munro went out of his was to make me feel comfortable with my new vehicle and all of its features. Having been in sales all of my life, it was extremely refreshing to deal with a professional organization. Besides Munro, Ben January, the sales manager and Elizabeth Garcia, the finance manager were first class! I am extremely happy with my new MDX and ther entire experience of dealing with the Nielo organization. John Regh Inland Business Systems Chico More

This was my first time purchasing a car so naturally I had my trepidation about car dealerships based on what I have heard they are like. However right from Kevin's greeting at the door I new he was going had my trepidation about car dealerships based on what I have heard they are like. However right from Kevin's greeting at the door I new he was going to take good care of me. I initially was just browsing the lot to see the TL an TSX in person and felt no pressure from Kevin at all. He was very knowledgable and helpful when it came comparing both the cars. He sent me on my way with some information on leasing vs buying so I could figure out what would work best for my budget. It took me some time to come to a decision and during that time Kevin stayed connected my shooting me a email an just checking in. I have worked in retail a long time and can appreciate this extra effort. When it was finally time to sign on the dotted line both Elizabeth and Kevin made it a pretty swift experience. All in all I left a very satisfied customer and will definitely recommend this dealership to everyone. More

Niello acura simplified my car purchasing experience beyond expectations! Everything was explained clearly and they respected the price I wanted to pay. Kevin was great and the overall atmosphere of the beyond expectations! Everything was explained clearly and they respected the price I wanted to pay. Kevin was great and the overall atmosphere of the dealership was friendly and laid back. Will definitely recommend! More

After visiting several dealerships, I purchased from Niello Acura. I was treated so well there, I will buy my future cars only from Niello Acura. Niello Acura. I was treated so well there, I will buy my future cars only from Niello Acura. More

Great Service Really Happy! I would like to express my Great Service Really Happy! I would like to express my gratitude for such a great car buying experience. The car needed attention on a couple of thin Great Service Really Happy! I would like to express my gratitude for such a great car buying experience. The car needed attention on a couple of things and every promise made was kept. Chris went above and beyond our expectations, please pass this on to your manager. I will certainly recommend Niello Acura to my friends. Thank You, Sonia. More

I considered an Acura because of my past experience with Niello, I bought the 2014 MDX because of KEVIN POWELL! Kevin provided insightful advice on the vehicle's features and options that helped my wife and Niello, I bought the 2014 MDX because of KEVIN POWELL! Kevin provided insightful advice on the vehicle's features and options that helped my wife and me decide the MDX is the right car. There is sincere passion in how he explains everything. I also appreciate how hard Kevin worked for me. Kevin and Niello exceeded my expectations. More

My husband and I had a great experience at Niello Acura in Sacramento. We drove all the way from Fresno and got more than we expected. Kevin and Elizabeth were great! They were very friendly, knowledgable, in Sacramento. We drove all the way from Fresno and got more than we expected. Kevin and Elizabeth were great! They were very friendly, knowledgable, and considerate of our time. I usually hate the car buying process, but they made it fun. My husband even walked out with a pie! Thank you both for all you do. More