Lance Snodgrass

i had given the dealership a five star review because of the salesman we bought our car from.. however after two weeks after i washed the car in my driveway we discovered paint was chipping on the hood of o the salesman we bought our car from.. however after two weeks after i washed the car in my driveway we discovered paint was chipping on the hood of our RDX. We took it back to the dealership thinking that they would fix it .. The manager was totally unhelpful stating that even though that during the detailing process they spot painted it for sale. The chips are really noticeable. They said they would fix it for a price.. They knew about these chips when they sold the car.. they should be liable to fix a product they sold that has painting issues that they caused.. I buy at least one vehicle a year and had believed this was a really top dealership.. this manager should learn some people skills as he was close to being rude by implying i caused the problem .. totally un professional used car and service people.. More

Print

Lance and Sam did work with me to get a fair deal. Lance was always available to answer any questions and continued to do so after the sale! Lance was always available to answer any questions and continued to do so after the sale! More

Print

Process was easy and quick there was no pressure and the deal was exactly as presented! deal was exactly as presented! More

by SACVILLEGAS Verified Customer Verified Customer

Print

This is not my "first rodeo" here at Niello Acura. Each time, the team has been professional and courteous. The prices are fair and the transaction went smoothly. Special shout out to Brian Zambran Each time, the team has been professional and courteous. The prices are fair and the transaction went smoothly. Special shout out to Brian Zambrano for building a great team! Finance with Jonathan, and Sales with Liam and Lance were all great. More

by PASTORPRENEUR Verified Customer Verified Customer

Print

Everyone was so helpful and made it such a smooth and fast experience. It was the easiest car buying experience so far. fast experience. It was the easiest car buying experience so far. More

by JACIJOHNSON01 Verified Customer Verified Customer

Print

Lance is really great to work with. He takes his time understanding the customer needs and wants and goes above and beyond. He takes his time understanding the customer needs and wants and goes above and beyond. More

by SAMI.MOFLEH Verified Customer Verified Customer

Print

I had a great experience buying a new MDX. Lance was extremely knowledgeable and not over selling. Luke helped with pricing. I owned my last MDX 12 years. We really love the new one. Everyone Lance was extremely knowledgeable and not over selling. Luke helped with pricing. I owned my last MDX 12 years. We really love the new one. Everyone did what they said they would do. Very happy with the experience. More

by M.TERZICH Verified Customer Verified Customer

Print

We would recommend buying a car from Niello Acura, They provided a no pressure experience. Lance and Liam made getting the Acura RDX that we wanted so easy. Thank you Lance and Liam and your entire team. provided a no pressure experience. Lance and Liam made getting the Acura RDX that we wanted so easy. Thank you Lance and Liam and your entire team. More

by STEVE@COSTAFENCING.COM Verified Customer Verified Customer

Print

We had a great experience. Our sales representative lance was very professional. We were treated with respect and not pressured Our sales representative lance was very professional. We were treated with respect and not pressured More

by DAVID8840 Verified Customer Verified Customer

Print

Overall great experience, would definitely recommend dealership to friends and family and would purchase again in the future! dealership to friends and family and would purchase again in the future! More

by VALERIELYDIA87 Verified Customer Verified Customer

Print