Ronald Thomas

Nicholas Shaffer is the sole reason for this 5-star rating. He’s honest, professional, knowledgeable & attentive to every detail. He is patient & went above & beyond to ensure I got a fair deal. Hi rating. He’s honest, professional, knowledgeable & attentive to every detail. He is patient & went above & beyond to ensure I got a fair deal. His level of professionalism & customer care sets the standard for how dealerships should operate. He was transparent & made the entire process smooth & stress-free. He answered my questions & promptly handled all of my requests. If you want someone who values their customers & is true to their word, ask for Nicholas Shaffer. He was absolutely exceptional! Thank you for dealing with me throughout this entire experience. You were a blessing to work with! I HIGHLY recommend working with him when you purchase an Acura from Niello in Roseville. Nicholas, you are an absolute asset! More

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I had a very pleasant experience here at Niello Acura. Der was very helpful and most professional. Der was very helpful and most professional. More

by SHAWNJ420 Verified Customer Verified Customer

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Michael and Ronald in finance were both great. I would say that the only problem was with the sales manager (started with an A). I would say that the only problem was with the sales manager (started with an A). More

by Davison Verified Customer Verified Customer

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Friendly but tries to be slick. Must pay attention to details when dealing with them. Too busy to give attention you deserve. They seem to have excellent relationship with banks but Must pay attention to details when dealing with them. Too busy to give attention you deserve. They seem to have excellent relationship with banks but had no regard to how many times they checked my credit. Overall it was a good experience and I’d still return to them :) More

by Amanda.RITSON Verified Customer Verified Customer

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A very pleasant experience. Not the common auto dealership for sure! I left the dealership with a much better feeling than I typically do when purchasing a car. Well done. Not the common auto dealership for sure! I left the dealership with a much better feeling than I typically do when purchasing a car. Well done. More

by RUSS30 Verified Customer Verified Customer

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I love my Acura and Brian made it easy to purchase the vehicle. I look forward to future purchases with Neillo Acura. vehicle. I look forward to future purchases with Neillo Acura. More

by EYELOVELASHES707 Verified Customer Verified Customer

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Bash was great to work with. Didn’t feel pressured to buy the car even though it was late at night and everyone wanted to go home. The price on the car was great, the manager was Didn’t feel pressured to buy the car even though it was late at night and everyone wanted to go home. The price on the car was great, the manager was great and my whole experience was great! More

by Tyler C. Verified Customer Verified Customer

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Chris was terrific! Knowledgeable, patient, informative and personable. We will recommend him to friends and family. Knowledgeable, patient, informative and personable. We will recommend him to friends and family. More

by AMADORJ Verified Customer Verified Customer

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This was on our 2nd time in the last year purchasing a car from Niello Acura. They did a great job of meeting our needs. Very appreciate of their time and work in helping us. car from Niello Acura. They did a great job of meeting our needs. Very appreciate of their time and work in helping us. More

by MNMGRAD510707 Verified Customer Verified Customer

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Bash was a great salesman! He was very patient and helpful making it a positive experience! He was very patient and helpful making it a positive experience! More

by MALIHA218 Verified Customer Verified Customer

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