Nicholas Shaffer

We had such a great experience purchasing our car from Niello Acura on Friday, September 4th, and a huge part of that was because of our salesman, Nicholas Shaffer. Nicholas was incredibly helpful throug Niello Acura on Friday, September 4th, and a huge part of that was because of our salesman, Nicholas Shaffer. Nicholas was incredibly helpful throughout the entire process. He answered all of our questions, was extremely knowledgeable, and took the time to make sure we understood everything. He was polite, professional, courteous, and never made us feel pressured or rushed. Buying a car can sometimes be stressful, but Nicholas made the entire experience easy and enjoyable. He truly went above and beyond, and we really appreciated how well he treated us. If you’re looking for a vehicle at Niello Acura, I highly recommend asking for Nicholas Shaffer. He’s extremely knowledgeable, professional, and an absolute pleasure to work with. Thank you, Nicholas, for making our car-buying experience such a positive one! More

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Absolutely fantastic service. Nick Shaffer was great to work with and extremely knowledgeable. I would recommend him to anyone. Mike Joudeh was pleasant, professional and a breath Nick Shaffer was great to work with and extremely knowledgeable. I would recommend him to anyone. Mike Joudeh was pleasant, professional and a breath of fresh air throughout the process. Chris Knutson was incredibly nice and supportive. The whole team and interaction, from start to finish, was excellent. More

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I had a great experience working with Nick and the team throughout my lease process. They were responsive, transparent, and took the time to answer all of my questions thoroughly. We were able to discuss d throughout my lease process. They were responsive, transparent, and took the time to answer all of my questions thoroughly. We were able to discuss different options, revise the initial quote, and ultimately find a solution that worked for my budget and needs. I especially appreciated the communication, professionalism, and willingness to deliver the vehicle directly to me in Reno, which made the entire process smooth and convenient. The only suggestion I would offer is to consider providing a full tank of gas upon delivery 😬. Other than that, the experience was excellent, I am looking forward to the receipt of the pending items, and closing out with previous financial party. I would gladly recommend them to others 💯! Keep up the good work 👏. More

by Akilah G Verified Customer Verified Customer

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Friendly but tries to be slick. Must pay attention to details when dealing with them. Too busy to give attention you deserve. They seem to have excellent relationship with banks but Must pay attention to details when dealing with them. Too busy to give attention you deserve. They seem to have excellent relationship with banks but had no regard to how many times they checked my credit. Overall it was a good experience and I’d still return to them :) More

by Amanda.RITSON Verified Customer Verified Customer

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Great experience with both Nathan and Nick throughout the car buying experience. Would buy from Niello again. car buying experience. Would buy from Niello again. More

by MALLORI.MACEDO Verified Customer Verified Customer

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This was on our 2nd time in the last year purchasing a car from Niello Acura. They did a great job of meeting our needs. Very appreciate of their time and work in helping us. car from Niello Acura. They did a great job of meeting our needs. Very appreciate of their time and work in helping us. More

by MNMGRAD510707 Verified Customer Verified Customer

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Very friendly and helpful. I would definitely recommend to anyone looking for a new car. Great people and my salesman was awesome too. Thanks niello acura I would definitely recommend to anyone looking for a new car. Great people and my salesman was awesome too. Thanks niello acura More

by ALEGALSI35 Verified Customer Verified Customer

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I had an incredible experience working with Nick Shaffer on the purchase of my new/ised BMW X5. From the start, Nick was incredibly patient. I ask a lot of questions and he took the time to answer every que on the purchase of my new/ised BMW X5. From the start, Nick was incredibly patient. I ask a lot of questions and he took the time to answer every question without any pressure. Nick’s kind and professional demeanor made the entire process stress-free and enjoyable. When working with Nick, I truly felt he cared about my needs and made sure to communicate with me through the whole process. If you want a caring and helpful Sales Advisor that truly puts your needs first, look no further! Nick is your guy! More

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Acura is a great dealership with great and knowledgeable staff who cares about the customers wants and needs. staff who cares about the customers wants and needs. More

by PHENGHER16 Verified Customer Verified Customer

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This dealership makes sure your taken care of and makes the transaction easy to get through. the transaction easy to get through. More

by DANIELLE_HUMES2010 Verified Customer Verified Customer

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