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Niello Acura

Roseville, CA

4.8
1,001 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,001 reviews

May 27, 2023

Niello Acura has always been my first choice to take care of my MDX! Chandra was my service advisor for many years and was outstanding. After her recent promotion, Josh stepped in as my advisor. He is doing More

by bryantr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

GREAT experience. Sales to finance personnel the best. Would highly recommend to friends and family More

by KBLADOW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Snodgrass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow
May 27, 2023

Mike our service rep was hardworking. Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overlo More

by wtm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

I will no longer have to deal with a dealership wherr the service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had grea More

by jjacinto10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Logan
May 27, 2023

It was great to work with Brian Gamble. Very helpful with finding the right car. Thank you for the great customer service. More

by DONALDGAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers, Brian Gamble
May 27, 2023

Niello Acura and Chris Knutson are an awesome combination. Chris is the most knowledgeable sales person I have known. It is truly a pleasure working with him to get the car we wanted. More

by Charlie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Pizziferro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Brian Powers, Pedro Valverde, Yana Esipciuc
Jun 01, 2023 -

Niello Acura responded

Charlie, Chris is truly an all-star on our team here in Roseville so thank you for taking the time to acknowledge his awesome work and knowledge of the Acura brand. We will make sure he sees your kind words. Thank you for your review!

May 27, 2023

My experience at Acura was amazing. Great service, Great team, Great quality. Will most definitely be recommending More

by ENIYAH.BAKER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Penrose
May 27, 2023

Dealership manager Terry was great and really listened to my concerns and fixed my car! More

by Jordandean2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Fast Professional Polite Made me feel special Acurate estimate of how long car was needed for recall check More

by KENTS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Roseville Acura always provided great service. Mike. Lyman is an honest and professional liaison and provides sound guidance. He excels at following up on open items until they are resolved. The R More

by MELANIE.YADON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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