Niello Acura
Roseville, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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The buying process was pretty smooth. It would have been nice to not have to have waited so long for docs to get prepared and PDI to have been completed but otherwise I’m happy overall. It would have been nice to not have to have waited so long for docs to get prepared and PDI to have been completed but otherwise I’m happy overall. More
Awesome service! From the phone call to the signing so easy! We were very pleased From the phone call to the signing so easy! We were very pleased More
Moe is professional salesman. He was the reason, I got the a good deal. Thank you and good luck He was the reason, I got the a good deal. Thank you and good luck More
Arty was first class all the way, made it easy and stress free. He listened to what I wanted and delivered. free. He listened to what I wanted and delivered. More
Brian Watkins used high pressure sales techniques. As well as lied to us to try and make the sale. As well as lied to us to try and make the sale. More
In regards to B. Watkins rating: high pressure sales techniques and lies told to us. Watkins rating: high pressure sales techniques and lies told to us. More
Every person we got to meet at Niello Acura was very personable and happy to meet us. We felt valued as customers. Brian was very stright forward and Roy was in on his day off to walk us thru our purc personable and happy to meet us. We felt valued as customers. Brian was very stright forward and Roy was in on his day off to walk us thru our purchase. Roy helped us as though he had known us for a long time. Very Happy with Niello. More
Very professional dealership. Everyone I dealt with was kind, knowledgeable and helpful. Going through the car buying process does take time and I appreciated their respect for m Everyone I dealt with was kind, knowledgeable and helpful. Going through the car buying process does take time and I appreciated their respect for my time More
David L, was great. He was not pushy. We told him we were going to test drive several of the competitors and make a decision. We were tired after test driving the thr He was not pushy. We told him we were going to test drive several of the competitors and make a decision. We were tired after test driving the three top suvs and he actually gave us suggestions of places to eat in Roseville. After lunch we came back a bought a Mdx. What we appreciate most about the experience is he never talked down about the competition but knew his product 100 times better then his competitors. Great work David. We also appreciate our finance guy. He explained the benefits of each level but never pushed us. Loved it! We believe in buying quality and keeping our vehicles for 10 years. Thanks for understanding our point of view and making the experience great. More
My sales agent was great. Management and GM played too much games during negotiation. Waited to the point of me driving out of the parking lot and having my sales agent call m Management and GM played too much games during negotiation. Waited to the point of me driving out of the parking lot and having my sales agent call me back before offering a deal that we could’ve agreed on while I was at the dealership. Finance department was so backed up, took 2+ hrs to process final papers after price negotiation of the vehicle. More