Niello Acura

I had the absolute BEST experience purchasing my new vehicle from Niello Acura! From start to finish, the process was seamless, stress-free, and downright enjoyable. Daniel Jackson Brian Powers along wi vehicle from Niello Acura! From start to finish, the process was seamless, stress-free, and downright enjoyable. Daniel Jackson Brian Powers along with Business Manager Ron Thomas were all fantastic to work with. They were friendly, knowledgeable, and welcoming. I told Daniel exactly what I wanted and he listened without trying to talk me into something else. I appreciate that! Ron handled everything on the business side with ease. The whole team went above and beyond, explaining every detail clearly without any pressure. I’ve never had a car-buying experience this relaxed and fun! If you’re looking for a luxury vehicle and want outstanding customer service, Niello Acura is the place to go. I couldn’t be happier with my new car and the amazing team that helped me get it. Highly recommend!” More

Excellent overall experience! From beginning (trade-in) to end (purchase/drive off) knowledgeable, friendly and efficient. No High pressure sales. Arty was especially great and a From beginning (trade-in) to end (purchase/drive off) knowledgeable, friendly and efficient. No High pressure sales. Arty was especially great and a pleasure to work with. Honestly everyone we interacted with was friendly and very knowledgeable. Highly recommend!! More

Appreciate the no nonsense selling engagement. Thank you. 1 2 3 4 5 6 7 Thank you. 1 2 3 4 5 6 7 More

Arty was respectful and answered all questions all my questions and gave a thorough demo of my new vehicle. I love my car. questions and gave a thorough demo of my new vehicle. I love my car. More

Good overall staff. No sales pressure and worked with me on the deal. David was awesome! No sales pressure and worked with me on the deal. David was awesome! More

Arty/Jonathan communicated with one another when Arty was out and I was interested in a vehicle. Jonathan was very knowledgeable and accommodating while remaining communicative and responsive. Jonathan and t out and I was interested in a vehicle. Jonathan was very knowledgeable and accommodating while remaining communicative and responsive. Jonathan and team was able to navigate the EV tax credit with little delay. Very happy with this location despite this being my first experience. Would highly recommend and consider for future purchases. Thank you! More

Moe did an amazing job during our visit, and we were very clear with him and the sales manager that we had a pre-approval letter and did not want our credit run any further. They assured us that wouldn’t be clear with him and the sales manager that we had a pre-approval letter and did not want our credit run any further. They assured us that wouldn’t be an issue and that the pre-approval letter was sufficient. However, the next morning, just before our vehicle was due for delivery, we received a call from the finance department claiming they had found a better rate but had run our credit without our consent. We were told this was "normal," but based on our conversation with the lender, the credit had already been checked, and another run wasn’t necessary. Now, we’re being flooded with counter-offers from various banks, which we were specifically trying to avoid. It's disappointing that despite our explicit instructions, our credit was unnecessarily run, and the situation was poorly handled. More

Arty answered all my questions and didn’t hesitate to demo everything I wanted to see. Very easy to work with. Easy transaction. Everything was straight forward and transparent to the deal. I felt no pre demo everything I wanted to see. Very easy to work with. Easy transaction. Everything was straight forward and transparent to the deal. I felt no pressure at all. Arty was great! More

The Best salesman and women. Unbeatable honest, nice, polite, and respectable service. We couldn't be much happier. Unbeatable honest, nice, polite, and respectable service. We couldn't be much happier. More

Very accommodating in getting the paperwork done for purchase. Jonathan was great to work with. purchase. Jonathan was great to work with. More