Niello Acura

I recently purchased a 2017 Nissan Altima from Niello Acura. Before taking delivery of the vehicle, I raised two concerns with the sales team: An unusual noise coming from the engine The air condition Acura. Before taking delivery of the vehicle, I raised two concerns with the sales team: An unusual noise coming from the engine The air conditioning not cooling properly I was assured there were no issues and told I could return the vehicle if any problems persisted. Unfortunately, both issues have continued. I took the car to a certified mechanic, who identified the noise as a faulty engine mount and confirmed the A/C system is not functioning correctly. I returned to Niello Acura hoping they would honor their word and address the problems. Instead, I was told there’s nothing wrong with the car — completely disregarding the mechanic’s findings. I’m extremely disappointed with the lack of accountability and poor after-sale service. I bought this car in good faith, reported the issues before finalizing the purchase, and expected better from a reputable dealership. More

Brian was great. We were all taken care of and felt he was honest with us. We were all taken care of and felt he was honest with us. More

My entire experience with Niello was quick, professional and easy. Everything went smoothly, and both Chris and Ron were great to work with. Appreciate their approach and professionalism. This is why I a and easy. Everything went smoothly, and both Chris and Ron were great to work with. Appreciate their approach and professionalism. This is why I am a repeat customer! More

Salesperson was too pushy, didn't give my wife and I any privacy when we were trying to talk about the car at the table. Didnt know much about the car, didn't really let us enjoy and look over the car befor privacy when we were trying to talk about the car at the table. Didnt know much about the car, didn't really let us enjoy and look over the car before purchasing it. Wouldn't recommend that sales guy to my enemy More

The sales, finance and service teams at Niello are outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! More

Great experience, from the minute I started the chat online to taking delivery of the car we wanted all in the same day. Yev is a great salesman and also Finance Manager Mike did a great job! online to taking delivery of the car we wanted all in the same day. Yev is a great salesman and also Finance Manager Mike did a great job! More

The staff at Niello Acura were perfect in every aspect of getting me into my new truck. They were proficient and professional in trying to execute the sale in as timely as possible. Although they were great getting me into my new truck. They were proficient and professional in trying to execute the sale in as timely as possible. Although they were great on the business end of things I can’t remiss the friendly nature of the staff. They had me and my family laughing through the whole time of the process. More

The guys at Niello Acura were fair, transparent, and worked hard to get me the exact car I wanted. worked hard to get me the exact car I wanted. More

Very good to buy a car. David is very nice and good salesman. Happy to get the car David is very nice and good salesman. Happy to get the car More

Very impressed with Neillo’s communication! They were very responsive & courteous! Excellent service. Highly recommend. They were very responsive & courteous! Excellent service. Highly recommend. More