Newark Toyota World

Bought new highlander I purchased a new highlander from Karen Avallone, and it was very difficult to find one in the color and trim I wanted. She kept me informed of the s I purchased a new highlander from Karen Avallone, and it was very difficult to find one in the color and trim I wanted. She kept me informed of the search process and I am now driving it! More

SERVICE EXPERIENCE FAST, COURTEOUS, EFFICIENT SERVICE.....DON'T REMEMBER THE FEMALES NAME BUT SHE WAS VERY INFORMATIVE OF FUTURE SERVICE THAT MY VEHICLE WAS GOING TO NEE FAST, COURTEOUS, EFFICIENT SERVICE.....DON'T REMEMBER THE FEMALES NAME BUT SHE WAS VERY INFORMATIVE OF FUTURE SERVICE THAT MY VEHICLE WAS GOING TO NEED More

Great experience Mark Barto was very helpful and friendly. He was very knowledgeable about the vehicles and helped me find exactly what I was looking for. I found my d Mark Barto was very helpful and friendly. He was very knowledgeable about the vehicles and helped me find exactly what I was looking for. I found my dream car thanks to him! More

Convenient. Fast. Easy. Inexpensive. Love the new waiting area! Thanks for taking such good care of my little Celeste. Glad she didn't need brakes, and I appreciate the fact that you di Love the new waiting area! Thanks for taking such good care of my little Celeste. Glad she didn't need brakes, and I appreciate the fact that you didn't try to up sell me on anything not needed. That's why I keep coming back! I also appreciate that I can get a shuttle to and from work. (I don't really have family or friends in the area anymore, and this service is such a great convenience.) More

quick, clean, friendly From start to finish, these folks make 'getting the car looked at' almost relaxing. Repairs were quickly done, correctly anticipated and communicated From start to finish, these folks make 'getting the car looked at' almost relaxing. Repairs were quickly done, correctly anticipated and communicated in a very friendly manner More

Very good client interaction and attention This is the second time this representative ( Chris Drayton ) handled my visit. at Newark toyota World Consistent, sincere and honest Very good inde This is the second time this representative ( Chris Drayton ) handled my visit. at Newark toyota World Consistent, sincere and honest Very good indeed unlike some reps at the Sales Center. That is why the purchase of the Prius V was made at Price More

Scam at Newark Toyota Took my corolla in for an oil change and free tire rotation.... Said i needed belt replaced and it had a crack. No crack. Said I need a fuel induction Took my corolla in for an oil change and free tire rotation.... Said i needed belt replaced and it had a crack. No crack. Said I need a fuel induction at 55,000 miles. Yeah right.Tire light went on right after I got my car back from service. They took air out of my tires that I just added air to due to recommendation of tire not Toyota recommendation. OMG! Thank god I can work on cars somewhat.... More of a hassle than relief. More

Horrible service I bought a car from Bruce Low (who by the way, is a great guy and still keeps up with me today. My complaint in no way reflects him) about 10 months a I bought a car from Bruce Low (who by the way, is a great guy and still keeps up with me today. My complaint in no way reflects him) about 10 months ago. I brought my car in for an oil change, which I was advised that my front tires were completely worn down. The owner of the dealership previously owned my car, and had put aftermarket wheels on in the service center. They completed the allignment. The rep said he would call me the next day. Not only did I never get a call back, but I called and left three voicemails over the course of four weeks. Finally, I called and asked for a supervisor. He was quick to get back to me and asked me to bring the car in again for them to look at. Once again, they confirmed the allignment issue and said they'd get back to me in a day or two. This was over three weeks ago. I have sent emails and left voicemails again, but they keep avoiding the issue. Finally, my tire went flat and I couldn't drive my car. I can't go without my car, as I need it to get to and from work. I left a voicemail for the sales manager and the service manager, as well as sending an email which was responded "we will talk next week." I had to take my car this weekend to get new tires and an allignment on my own because this dealership did everything they could to avoid my problem. I am very unhappy and wish I hadn't bought the extended warranty because I don't trust that they will do their part if it comes down to it. I had such a great experience purchasing my car, and within 8 months, they completely ruined what would have been a return customer. More

Satisfaction My wife and I were pleased with the information we were given. Bill was very helpful and informative. He went over the features of the vehicle in deta My wife and I were pleased with the information we were given. Bill was very helpful and informative. He went over the features of the vehicle in detail, which we found helpful More

Quick in and out! I came in to get an oil change and filter replacements. It was all done with 1 hour! However the filter replacement was a bit pricey... I came in to get an oil change and filter replacements. It was all done with 1 hour! However the filter replacement was a bit pricey... More