Newark Toyota World

Karin Debussy and Eric Mosely at Newark Toyota World have been a great help throughout my new Tacoma truck buying experience. They helped me find what I was looking for in a truck and with their experience been a great help throughout my new Tacoma truck buying experience. They helped me find what I was looking for in a truck and with their experience made it happen in short order. The sales team method worked very well for me when I was looking for help in the off hours. With both Eric and Karin working on my 'case', I was able to find the help that I needed. Furthermore, even after the sales transaction was completed Eric and Karin did not quit on me. They were there with the answers to my follow-up questions and were checking up on me to make sure I was happy with my new Tacoma. Thanks again form a very satisfied Toyaota customer! More

Interacting with Eric is great! He went out of his way to ensure that I drove away in the car that I wanted. He is very knowledgeable and has the expertise that was needed in helping me make the decision to ensure that I drove away in the car that I wanted. He is very knowledgeable and has the expertise that was needed in helping me make the decision to purchase my car. He is the 1st sales rep I have ever worked with who provides guidance even after purchasing my Highlander in 2008. Most sales rep no longer help the customer, but I can call Eric and he gives guidance immediately and quickly follows-up. Eric will check with me to confirm that everything is going fine and won't hesitate to also inform me that if I have any questions or concerns, to contact him. I would recommend my family and friends to speak with Eric if they are interested in purchasing a vehicle. More

I bought a new 2011 Prius and I'm very happy with the car. I was also happy with the buying experience. Karin deBussy handled things smoothly, professionally, and in a way that made me feel pretty comf car. I was also happy with the buying experience. Karin deBussy handled things smoothly, professionally, and in a way that made me feel pretty comfortable. I didn't feel pressured. I didn't feel like some of the "fine print" was being hidden from me. Overall, the exchange was friendly and helpful. More

My wife and I had the pleasure of working with Ken Steen when we were looking for a new vehicle. Ken took the time to make sure we were 100% comfortable with our decision and then took even more time carefu when we were looking for a new vehicle. Ken took the time to make sure we were 100% comfortable with our decision and then took even more time carefully explaining all of the features in our new Highlander. We love the SUV and would certainly recommend others to go to Newark Toyota World and ask for Ken. He certainly knows his product and is excellent to deal with. More

I really appreciated the opportunity to work with Lise Kinkead during the course of my purchase. Lise provided honest answers to all my questions regarding pricing, financing and the features of the auto Kinkead during the course of my purchase. Lise provided honest answers to all my questions regarding pricing, financing and the features of the auto itself. She is attentive, knowledgable and respectful of the customer. Lise made me feel very comfortable during my buying experience, and I would welcome the opportunity to do business with her and with Newark Toyotaworld in the future. More

Loved working with the direct sales team. They were all accommodating to my time needs and my "incessant" questions. They were patient with explaining even the most basic questions of how and what each bu accommodating to my time needs and my "incessant" questions. They were patient with explaining even the most basic questions of how and what each button did and were very helpful in setting up and programming some of the GPS. More

I purchased a new Camry XLE from Karin deBussy of the direct sales team. Karin was quick to respond to any question I had. The sales price of the Camry was great and the value for my trade was more than direct sales team. Karin was quick to respond to any question I had. The sales price of the Camry was great and the value for my trade was more than fair. Fourth car I've purchased from NTW. I highly recommend contacting Karin if you are looking to purchase a car from NTW. More

Great experience. Karin took the time to really understand what I wanted. She then found a vehicle that met my requirements. I had made contact with several other dealers and the vehicles that the understand what I wanted. She then found a vehicle that met my requirements. I had made contact with several other dealers and the vehicles that they offered be were either the incorrect color or did not have the options I wante...not too helpful. Negotiations were easy and fair. I received a good price and great customer service. More

I have been to Newark Toyota World yesterday with my friend. Ken Shader was my sales guy. i am not going to rate the service or dealership over there as I did not go to thepoint to buy the car. Actuall friend. Ken Shader was my sales guy. i am not going to rate the service or dealership over there as I did not go to thepoint to buy the car. Actually I was more interested in a used Honda and they did not get many Honda to choose. I just want to say that Ken Shader is a great sales person and was very patience to answer my question unlike others who kept on talking and don't let you think on what you want. If I made up my mind about the cars I test drove over there, I would go there and choose the same sales man. More

Ken Shader was great. He quickly responded to my 2010 RAV4 online inquiry and was very professional. His quote was not the lowest but I promised to see him before we buy the car. Unfortunately, Ken was RAV4 online inquiry and was very professional. His quote was not the lowest but I promised to see him before we buy the car. Unfortunately, Ken was not at the dealership when my husband and I went in. We walked the grounds checking on the cars for about 10 minutes; no one met us on the lot. We saw 2 men in the showroom facing the entrance looking at us, who didn't make a move nor greet us until we're closer to them wherein Jeff approached and returned our greeting. We stated our business, test drove the RAV4 and fell in love with a 2010 Blizzard Pearl 4Runner SR5 that was parked on the lot when we came back. I gave a hypothetical buying price to Jeff and had our Corolla appraised for trade in so I can calculate the monthly. All figures were hypothetical and even asked him for his price for the car or the figure we're looking at but we were surprised, Jeff didn't give us the trade value of the Corolla which his Manager looked at, nor the lowest price he can go on the 4Runner SR5, nor a monthly payment so we can decide if we want to take home that 4Runner or not. Not even his business card should be change our mind. He just told us that should be see that same vehicle for what price I thought it would go for and buy him 3. He didn't even ask to run our credit so he can base it from there. WOW.....SUPER WOW! Jim King did follow up the next day after Ken forwarded my email to Jeff and his manager. Jim gave us the final price on the car and the value of the trade. Unfortunately, we were already on our way to Jerry's Toyota in Baltimore, MD were we bought our 2010 Black 4Runner SR5. Jerry's Toyota is the place to shop. Please look for Jonathan Sanders. He'll treat you well. More