Newark Toyota World

Always a great experience. Dave service manager is the guy to see. If you can't get Dave Ferguson. Wait until you can. Dave service manager is the guy to see. If you can't get Dave Ferguson. Wait until you can. More

The service done on my visit was excellent. The service manager was very thorough and explained everything that needed to be done to my vehicle. The service manager was very thorough and explained everything that needed to be done to my vehicle. More

Newark Toyotaworld sold me my vehicle and has been maintaining my vehicle for ten years. Helps a lot to have a service manager, Dave F., give my vehicle personalized attention whenever I make an appo maintaining my vehicle for ten years. Helps a lot to have a service manager, Dave F., give my vehicle personalized attention whenever I make an appointment. He takes good care of my care and me! More

I was met instantly by Dave as I pulled in. He knew why I was there and what needed to be done. I was checked in and out the door to an Uber in record time. Dave kept me up to date with the sta He knew why I was there and what needed to be done. I was checked in and out the door to an Uber in record time. Dave kept me up to date with the status of my car throughout the day. When I walked in the door that afternoon, Dave was ready, as was my gleaming car. It was only the speed of the paperwork which was a bit slow but not out of the ordinary. All in all, a very pleasant experience. More

We are returning customers to the service department at Newark Toyotaworld primarily because Mr. Dave Ferguson is our service representative. Dave treats us kindly; he is transparent, honest, and patient. Newark Toyotaworld primarily because Mr. Dave Ferguson is our service representative. Dave treats us kindly; he is transparent, honest, and patient. We have never had Dave upsell us on any unnecessary services or products. Dave shows us what is needed and recommends what needs to be done. He will advise us and prioritize what needs to be serviced first (because of safety reasons). He understands the plight of his customer and works with them to ensure we drive off the premise as safely as we can. Dave will take his time to explain any issue and reviews the final bill with you. Dave is not only an outstanding service representative, he is also a remarkable human being. Newark Toyotaworld is blessed to have a person like Dave to represent them. Again, we service our Highlander AND Cross at Newark Toyotaworld because of Dave Ferguson. Thank you always, Dave! Kindly, J Creed More

Dave did a great job communicating all the service items I needed to complete now along with future milestones I’d need to address later on. Extremely professional and ensured the whole experience was pleas I needed to complete now along with future milestones I’d need to address later on. Extremely professional and ensured the whole experience was pleasant and quick. More

They are great. Makes the process easy. They take good care of me and my car. Makes the process easy. They take good care of me and my car. More

Pleased as always with the service done to my 2013 Toyota Camry this week. Dave let me know what service was needed and all was completed to my satisfaction. I have always had the car serviced by Toyota and Camry this week. Dave let me know what service was needed and all was completed to my satisfaction. I have always had the car serviced by Toyota and have never had any unexpected breakdowns or problems with my car. More

My car was towed to Dealer. After my call , the service dept addressed my service need promptly. Paul, service manager clearly stated options for me and followed through accor After my call , the service dept addressed my service need promptly. Paul, service manager clearly stated options for me and followed through accordingly. More

Great experience at the NTW Service station. Oil change and tire rotation relatively priced for my diesel Colorado. Service rep treated me well and went over all the details. I dropped off my ve Oil change and tire rotation relatively priced for my diesel Colorado. Service rep treated me well and went over all the details. I dropped off my vehicle and the service was completed in a few hours for pickup. More