
Newark Toyota World
Newark, DE
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2,432 Reviews of Newark Toyota World
The staff is friendly knowledgeable and helpful. . I was very surprised at the short amount of time it took to complete the service. The price is affordable and I was completely satisfied. Great job . I was very surprised at the short amount of time it took to complete the service. The price is affordable and I was completely satisfied. Great job to my service advisor and the mechanic team for a job well done! More
I am confident of the quality of the work. It has always been top notch. But the dealership seems to be cutting the amenities. First the donuts & bagels went -- understandably when covid struc It has always been top notch. But the dealership seems to be cutting the amenities. First the donuts & bagels went -- understandably when covid struck. Then the newspaper. Now TV viewing is limited to running Toyota service commercial and a lame quiz?? show. 3 1/2 hours in xxxx. They take good care of my car but me not so much. More
The prices here have been the most affordable based on other service shops and there are always great service specials. I have brought my car in for multiple oil changes and just recently had brakes repla other service shops and there are always great service specials. I have brought my car in for multiple oil changes and just recently had brakes replaced and have been impressed every time. They work so efficiently, keep you updated throughout the service, and even arrange rides to and from the service center. It is incredibly convenient, I've worked with Jamar a few times and he remembered me and the services needed for my car. I always feel comfortable there and never pressured to make unneeded changes. I was nervous when I moved a handful of months ago about finding another good service center and I'm so glad I found Newark Toyota. More
As always, Dave Ferguson was very helpful with my service on 1/4/25. He explains what is going to be done before they work on my car and explains what was done at the end of my service. He explains to me why on 1/4/25. He explains what is going to be done before they work on my car and explains what was done at the end of my service. He explains to me why things need to be worked on and when is the best to have them done. More
Dave Ferguson was very helpful with my service 1/3/25. Very professional and explained everything completely. I am very happy with my service. Very professional and explained everything completely. I am very happy with my service. More
My recent experience with Newark Toyota World's Service department was most satisfactory. Service advisor Dave Ferguson quickly inspected the broken seat panel and assured me that it would be taken care o department was most satisfactory. Service advisor Dave Ferguson quickly inspected the broken seat panel and assured me that it would be taken care of under warranty, but he cautioned me that the part might take a while to come in. It came in the very next day instead, and I was able to have a minor outstanding recall item taken care of in the same visit. Dave's easy demeanor and utter professionalism made what could have been a trying interaction a walk in the park. I couldn't be more satisfied. More
Brought car in for service . Service advisor Dave Ferguson was very helpful and patient. Hecanswered all my questions making my decisions easier and the overall experience a good Service advisor Dave Ferguson was very helpful and patient. Hecanswered all my questions making my decisions easier and the overall experience a good one . . More
3rd time working with Mark Truong. He is excellent, thorough and cares about his customers. Aaron made the paperwork and finalization quick and easy. I appreciate his honesty and patie He is excellent, thorough and cares about his customers. Aaron made the paperwork and finalization quick and easy. I appreciate his honesty and patience, as I had many questions. More
I arrived at 8am for oil change abd tire rotation. Welcomed and shown to waiting area and within 40 minutes, service was complete. Very satisfied Welcomed and shown to waiting area and within 40 minutes, service was complete. Very satisfied More