Newark Toyota World

My recent experience with Newark Toyota World's Service department was most satisfactory. Service advisor Dave Ferguson quickly inspected the broken seat panel and assured me that it would be taken care o department was most satisfactory. Service advisor Dave Ferguson quickly inspected the broken seat panel and assured me that it would be taken care of under warranty, but he cautioned me that the part might take a while to come in. It came in the very next day instead, and I was able to have a minor outstanding recall item taken care of in the same visit. Dave's easy demeanor and utter professionalism made what could have been a trying interaction a walk in the park. I couldn't be more satisfied. More

Brought car in for service . Service advisor Dave Ferguson was very helpful and patient. Hecanswered all my questions making my decisions easier and the overall experience a good Service advisor Dave Ferguson was very helpful and patient. Hecanswered all my questions making my decisions easier and the overall experience a good one . . More

Dave F and the service team have always listened well and taken care of my concerns. Waiting area is clean and comfortable. taken care of my concerns. Waiting area is clean and comfortable. More

3rd time working with Mark Truong. He is excellent, thorough and cares about his customers. Aaron made the paperwork and finalization quick and easy. I appreciate his honesty and patie He is excellent, thorough and cares about his customers. Aaron made the paperwork and finalization quick and easy. I appreciate his honesty and patience, as I had many questions. More

I arrived at 8am for oil change abd tire rotation. Welcomed and shown to waiting area and within 40 minutes, service was complete. Very satisfied Welcomed and shown to waiting area and within 40 minutes, service was complete. Very satisfied More

The customer service that Dave Ferguson has ALWAYS provided me over the years at Newark Toyota World is absolutely the very best that I have ever received in my 45+ years of many many various dealersh provided me over the years at Newark Toyota World is absolutely the very best that I have ever received in my 45+ years of many many various dealership service experiences. Newark Toyota World is very fortunate to have him - Dave Ferguson is a 15 out of 10!!! More

Had good experience,in and out in 2 hours and no pressure to do unnecessary work on truck, will be back in spring to do unnecessary work on truck, will be back in spring More

Always have a great experience at this dealer, quick and easy. Waiting room is nice. easy. Waiting room is nice. More

I already enjoyed this establishment because of their timeliness and professionalism but Dave Ferguson took that a step above with his personal attention to my car and experience. I enjoyed talking with timeliness and professionalism but Dave Ferguson took that a step above with his personal attention to my car and experience. I enjoyed talking with him and he got my car done sooner than anticipated! 10/10 experience, highly recommend! More

Dave Ferguson at Service is one of the most professional, Honest , knowledgeable & customer focused individual. He is a very trustworthy & hardworking person. Enjoy seeing him and he is man of his word. Max Honest , knowledgeable & customer focused individual. He is a very trustworthy & hardworking person. Enjoy seeing him and he is man of his word. Maximilian Safarpour More