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Newark Toyota World
Newark, DE
2,446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,446 Reviews of Newark Toyota World
January 13, 2016
Routine Maintenance I was in on Friday for routine maintenance for my Camry, service was wonderful. Staff friendly. Made appointment on very little notice and service was I was in on Friday for routine maintenance for my Camry, service was wonderful. Staff friendly. Made appointment on very little notice and service was done well before estimated time. Car returned to me cleaner then when I left it. On Sunday, we noticed that my car was leaking oil all over the garage floor. I brought it back on Monday with no appointment. Henry again help me, got me in with no wait time, fixed the problem and offered to have someone come and degrease my home's garage floor at our convenience. Great customer service from him and the whole team. The hours of the service department have to be complimented, having evening and weekend hours are so nice when you work all day! More
by nursewaffles
Verified CustomerEmployees Worked With
Henry Oswald
January 13, 2016
Experience My service writer was courteous for showing me around the waiting area since this was my first visit. The repair work was very short and this is a plu My service writer was courteous for showing me around the waiting area since this was my first visit. The repair work was very short and this is a plus since I am sellf-employed. More
by bisimike1
Employees Worked With
Dacia Letts
January 13, 2016
Efficient and excellent service attitude Jamar Campbell is very good employee, he follows up our case service, and tell us the details what we need to do with our car. Jamar Campbell is very good employee, he follows up our case service, and tell us the details what we need to do with our car. More
by lauwaihan10
Employees Worked With
Jamar Campbell (JC)
January 12, 2016
Service with smile I did not have an appointment, needed a response to a warning light for tire pressure without delay. Met by Collen C who look over the car, assured I did not have an appointment, needed a response to a warning light for tire pressure without delay. Met by Collen C who look over the car, assured me that I did not need a new set of tires as there was plenty of tread. Made some other courtesy checks, advised of brake fluid and quoted price for tires issues and brake fluid, promised to work me into the schedule to get out before dark. Pick up service called before 2 PM! Care finished, I was met by Colleen, with an ever present smile, she informed me that tires needed air only and brake fluid changed, escorted me to check out. She was with me from beginning to end of the service time, smiling and informing all the while! More
by maryhud
Employees Worked With
Chris Delpeche
January 12, 2016
Car buying experience Everyone was very pleasant to work with. I spoke to several different sales associates and they all were able to answer every question I had. Quick an Everyone was very pleasant to work with. I spoke to several different sales associates and they all were able to answer every question I had. Quick and prompt car buying experience. More
by weitzelbaylee
Employees Worked With
Jim Wyatt
January 11, 2016
Excellent 5,000 Mile Service We are never disappointed dealing with your service department We have dealt with the Dealership for the past 5 years Your people are very courteous a We are never disappointed dealing with your service department We have dealt with the Dealership for the past 5 years Your people are very courteous and friendly More
by jthomson356
Employees Worked With
Assistant Service Manager
January 11, 2016
Good and friendly technitians Nice work from professionals. Have good knowledge and friendly. Enjoy Wifi , TV and Coffe/drinks till Car is ready. Well equipped service center. Ope Nice work from professionals. Have good knowledge and friendly. Enjoy Wifi , TV and Coffe/drinks till Car is ready. Well equipped service center. Open on Weekend though recalls not entertained. Recalls during week days only. More
by prit7500
Employees Worked With
Christopher
January 11, 2016
Another efficient experience In for routine interval service at 15,000 miles on the 4Runner. Scheduling was fast. Nothing to elaborate on further. My Yaris will need attention the In for routine interval service at 15,000 miles on the 4Runner. Scheduling was fast. Nothing to elaborate on further. My Yaris will need attention the Spring. More
by swjones836
Employees Worked With
Chris, Bill Chaffee, Derrick Mc Kie
January 11, 2016
Oil requested not put in car I was in for an oil change on Friday, January 8, 2016. I requested that synthetic oil be put in my 2010 Toyota Corolla as I have been doing for the l I was in for an oil change on Friday, January 8, 2016. I requested that synthetic oil be put in my 2010 Toyota Corolla as I have been doing for the last two years. I was informed that conventional oil was put in my car by mistake. Not only that, but conventional oil was put in my car at the previous oil change, and I drove it for 10,000 miles thinking I had synthetic oil. I am very disappointed that this mistake happened twice! I called on Monday, Jan. 11 to speak to the service manager and didn't receive a return call as he couldn't be located when I called. More
by atursi40
Employees Worked With
Jake Greenwood, Matt Johnson, Bill Chaffee, Derrick Mc Kie
January 11, 2016
Great experience I had my rear brakes replaced they get a great job I was in and out within two hours and Bill Chaffee is a great person to deal with. I had my rear brakes replaced they get a great job I was in and out within two hours and Bill Chaffee is a great person to deal with. More
by tomjayne
Employees Worked With
Bill Chaffee
