Newark Toyota World

Smooth, professional and complete! My rep was Karen Avallone and I couldn't be happier! She helped me choose the vehicle that fit my needs and desires and also helped me through the dr My rep was Karen Avallone and I couldn't be happier! She helped me choose the vehicle that fit my needs and desires and also helped me through the dreaded financing! I drove away with the perfect vehicle, smiling confidently about this huge and important purchase. I am also very impressed with the Toyota services that are available to help with maintenance, etc. I highly recommend this dealership and sales rep, Karen! More

Sienna First visit since renovation, very open pleasing accommodations. The meet/greet was pleasant along w/ the various seating arrangements and the beverag First visit since renovation, very open pleasing accommodations. The meet/greet was pleasant along w/ the various seating arrangements and the beverage service options and bright lights. More

Recent service. I recently had my Toyota serviced in Newark, DE & I was very pleased with the service from beginning to end. I was in &out in a very short period of I recently had my Toyota serviced in Newark, DE & I was very pleased with the service from beginning to end. I was in &out in a very short period of time. I hope all future services are as enjoyable as this one was. Outstanding!! Although I realize that Toyota wants to stay on top of things, I sometimes find these surveys a little unnecessary. More

First routine maintenance on 2015 Toyota Avalon Did not have an appointment and on my day off I took a chance and went in. Dacia Letts greeted me and said that this was a good time and service coul Did not have an appointment and on my day off I took a chance and went in. Dacia Letts greeted me and said that this was a good time and service could be done while I waited. Since it was my first scheduled maintenance neither of us were expecting any problems. Dacia asked me how I liked the car and if I had any questions so far. I just had a minor question about the side mirrors on how they fold or if they fold. She showed me after the service was done. She also showed me the printout of my tire tread and alignment reading and explained that this was done when I drove in over that speed bump when entering the work area. I thought that was a great high tech feature to add to your recently completed renovations. I have been coming to Newark Toyota for many years with different cars and have shared with the many changes whether it is employees or renovations and that is what I like about Newark Toyota. You are not satisfied with status quo but you always strive to find ways to improve and keep up with your competitors. I was pleased with Dacia and the service experience. More

Communication My representative, Christopher Drayton, was right on point. He advised me of the process and what I could expect from the drop off to pick up. I app My representative, Christopher Drayton, was right on point. He advised me of the process and what I could expect from the drop off to pick up. I appreciate him. Outstanding!! More

wheel repair to stop air leak past tire bead surface. the dealership was able to take me in and accomplish the repair within 1 hour without an appointment. to stop air leak past tire bead surface. the dealership was able to take me in and accomplish the repair within 1 hour without an appointment. More

Excellent Service I appreciated all the help of the Service Team and Service Manager, Bill Chafee. Bill and another female employee, working next to him, were helpful I appreciated all the help of the Service Team and Service Manager, Bill Chafee. Bill and another female employee, working next to him, were helpful in coordinating service and purchasing and extended service plan. Well done! More

My service experience I owned Toyotas since 1983 ,the service is the best from ATo Z,the service manager,the service advisor ,the mechanic,the rental person ,the cashier th I owned Toyotas since 1983 ,the service is the best from ATo Z,the service manager,the service advisor ,the mechanic,the rental person ,the cashier the cleanliness of the place are all outstanding More

My problem fixed I came to have a service redone due to miscommunication on my part, they got me in even though there was a miscommunication on the appointment. The pr I came to have a service redone due to miscommunication on my part, they got me in even though there was a miscommunication on the appointment. The problem was fixed in a timely manner while I waited They check up on me to make sure I was ok while waiting. The appointment took a little longer but that was not a problem and I got my problem fixed. They are a good service center. More