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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,827 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,827 reviews

April 30, 2026

I was very disappointed in my service. My Oil was changed, and I was given a list of items that needed repair. I was told my car was being washed. It was not, I had to do it. The More

by djump32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Napoli Nissan responded

I'm sorry to hear that your recent visit wasn't up to our usual standards. Your feedback is appreciated and will be shared with our team so we can take steps to improve our services moving forward. If you'd like to share anything further, please feel free to contact me directly. Thank you, Gino - Service Manager - 860-490-2622

April 30, 2026

Donald was very helpful and informative for all of my service needs. He helped me get the best deal possible as well which I greatly appreciate. More

by Effigy76
Recommend Dealer
Yes
Employees Worked With
DONALD
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May 01, 2026 -

Napoli Nissan responded

Thank you for your business and feedback, it means a lot to the whole team here at Napoli Nissan! We will let Donald know how much you appreciated his help with your vehicle.

April 28, 2026

Absolutely Amazing I every aspect! Napoli Rocks?? The popcorn is Amazing as well, better than the Movie Theater?????? More

by Sunshyneo4
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
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Apr 29, 2026 -

Napoli Nissan responded

Thank you for the awesome review! We’re so happy to hear you love our team (and the popcorn) at Napoli Nissan!

April 28, 2026

I was sold a car that needed brakes the service manager says it's normal wear but I've only had the car three months More

by 203roshene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONALD TOBIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN BRENES
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino
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Apr 29, 2026 -

Napoli Nissan responded

I'm sorry to hear that you are experiencing issues. If you'd be willing to discuss what we can do to assist you here, I would be glad to take your call. Thank you, Gino - Service Manager - 860-490-2622

Apr 29, 2026 -

203roshene responded

Thanks but no thanks I've already been notified they intend to charge I'm a mechanic that will slap the pads on in less than one hour. Just honor three oil changes in the contract because I'll be booking my appointment with Donald when the light pops off

April 28, 2026

Got answers to my questions and Ricky knew the car well Ricky was friendly and answered my many call quickly More

by Lucamera
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Apr 29, 2026 -

Napoli Nissan responded

Hi Lucamera! Thank you for choosing Napoli Nissan for your automotive needs! We will pass your kind words along to Ricky and our team. See you next time!

April 26, 2026

Leon was an amazing sales representative. I would recommend him to anyone. He was very professional friendly and I would go back just to work with him. More

by Lesliemay0522
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
Report | Print
Apr 28, 2026 -

Napoli Nissan responded

Thank you for the glowing review of Leon! We're so grateful to have your business and we'll be sure to pass on your kind words. We hope to see you again someday at Napoli Nissan.

April 26, 2026

Great Service, Great Salesman, the best! Ricky Mills is Amazing, and I will be referring more friends to Napoli! More

by Sunshyneo4
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Apr 27, 2026 -

Napoli Nissan responded

We're thrilled to hear that Ricky made your experience so positive! Thank you for your business and your recommendation. See you next time at Napoli Nissan!

April 26, 2026

The service was competed quickly and effectively. Luis was helpful and accommodating and went above and beyond in helping with moving things from my vehicle to the loaner. Clear and effective communi More

by NJBANNIST
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Apr 27, 2026 -

Napoli Nissan responded

Hi NJ! We're glad you had a positive experience with Luis and our service team at Napoli Nissan. We appreciate your feedback and look forward to helping you again in the future.

April 25, 2026

Needed oil change, tire rotation . Had a coupon received in email . He honored it . Received video explaining work done More

by MARGCI
Recommend Dealer
Yes
Employees Worked With
The gentleman at the front. Don made the appointment and was very nice. We had the other gentleman who also was very nice
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Apr 27, 2026 -

Napoli Nissan responded

Thank you so much for your feedback about our service team! We look forward to seeing you again at Napoli Nissan!

April 25, 2026

Excellently friendly service! Highly recommended! No pressure! Service team did a fantastic job explaining all aspects of what they did with a video. Great team to work with. Will More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONALD TOBIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Napoli Nissan responded

Ken, thank you for sharing your review of Don and the team! We are glad that you had such an informative and pressure-free experience, and we look forward to assisting you with any future needs at Napoli Nissan!

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