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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,575 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,575 reviews

January 30, 2026

Very polite and helpful and concern. .I ask questions and they was answer to the point I understood.. I highly recommend napleton ford each and every time More

by judycoffey150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2026

They always have quick service and will take care of what ever you need in a timely manner. More

by JDevlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2026

Ray Brown is the best! He's gentle, yet firm and is magical with a lube job. More

by GMoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brown
January 27, 2026

Quick and good job done. Service advisor very pleasant and informative. Will be back for next service! More

by Daleym34
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2026

I like Napleton Ford. They are friendly, the waiting room is always clean and they offer coffee. The staff is always friendly, knowledgeable and friendly More

by Aworlds13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2026

Good customer service I would tell all my friend if u need anything done to your car Neapolitan will take care of your needs More

by derrickharrington63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

I was provided clear information and pricing by the Service Department before my service was started. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

On time, Efficient, friendly . .(best advertising money can buy) Greeted in an informative way by Bill Parks. More

by juneway2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

The reps working the Service Department were professional and knowledgeable. Bill P. addressed all my concerns and communicated as work progressed. More

by pjc10324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

Great service. Got me in for emergency repair on short notice. Work was done quickly. More

by robertpokin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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