Napleton Ford of Oak Lawn

Great customer service. I didn’t even make an appointment and they were still able to squeeze me during the day. I didn’t even make an appointment and they were still able to squeeze me during the day. More

Asked for a 10k mile check up and got only an oil change, and was told oh well we will do it next time. and was told oh well we will do it next time. More

The staff were professional and knowledgeable. The communication is lacking between employees when they relieve each other. There should be more communication about the wait time. The communication is lacking between employees when they relieve each other. There should be more communication about the wait time. More

Excellent service, polite, respectful, a pleasure doing business with the dealership. Love the coffee in the waiting area. business with the dealership. Love the coffee in the waiting area. More

They repaired my 3500 utility body pickup truck in a timely manner. Satisfied customer here. timely manner. Satisfied customer here. More

Great service, the Technician and the Service Technician were very helpful when they explain my car issues. were very helpful when they explain my car issues. More

I love coming here the service is always great and very inviting. The works are very nice inviting. The works are very nice More

The service I came in for was done quickly and efficiently as I thought I would have to stay longer but it only took about an hour and since I didn’t have an appointment I was very happy they coul efficiently as I thought I would have to stay longer but it only took about an hour and since I didn’t have an appointment I was very happy they could accommodate me. I also used a coupon that helped out very much. The man told me he would take off $10 but I noticed it was more than that amount which made me even happier! More

Hawk Ford was very helpful when I had to come back in after purchasing the car. They also made sure that I had the best experience when purchasing the car and after by asking me about the purchase throug after purchasing the car. They also made sure that I had the best experience when purchasing the car and after by asking me about the purchase throughout the week. More

Superb service, what a team! Thanks so much, I can always count on HAWK FORD Thanks so much, I can always count on HAWK FORD More