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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,505 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,505 reviews

September 28, 2025

Service was great, Tommy was very professional and really listed to what I needed. He also recommended options to help me More

by Jas926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

I only deal with the service area which is nice. They guys are great, especially Tim. He kept me in the loop of what was happening with my car and they were pretty fast. More

by twana_liggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2025

Appointment was for The Works. Vehicle taken on time. Wait time was just over an hour. Satisfied with the service. More

by joann.guinane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malopsy
September 27, 2025

Jay did a great job taking care of us The car was not ready for us when we got there but she took care of it quickly battery was dead so she put a new one in there was cigarettes, smoke stink in the car More

by ddewaard816775
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2025

Tim in service was exceptional and kept me appraised of the repairs on my vehicle. More

by Twyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2025

I came looking for a specific car it did not meet my needs but Anthony directed me towards another car that might fit my needs and it was a perfect fit. Smooth, quick, easy transaction thank you Anthony More

by kradik19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Guiliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2025

Napleton has provided great service over the years as it pertains to new and used car purchases. More

by P39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

It is a nice clean environment. Everyone was helpful. Loved the porter service that was able to take me home. More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

Very good service! All of my questions were answered and the staff was very friendly. More

by manuelpereaortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

In for warranty work. Dave my service writer handled a couple of issues with ease. Very pleased! More

by Foundryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave service writer
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