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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,872 reviews
June 09, 2026
My visit was great the service representative took fast and quick U didn’t have to wait to long and quick U didn’t have to wait to long More
by pcroland9783
Employees Worked With
June 09, 2026
The person that assisted me was very polite and courteous. Also kept me updated about my service. courteous. Also kept me updated about my service. More
by Mizzmartin
Employees Worked With
June 09, 2026
I was completely satisfied with the service I received on Monday from the dealership. My car was completed on time. Monday from the dealership. My car was completed on time. More
by anthonyjriley54
Employees Worked With
June 09, 2026
They kept me informed on all the things they were doing to my car. David was really good with answering my question. I do appreciate you guys for picking up my car and bringing it back. to my car. David was really good with answering my question. I do appreciate you guys for picking up my car and bringing it back. More
by Nkibbey
Employees Worked With
David
June 06, 2026
I recently brought my vehicle in for an oil change and to have a new key fob programmed. Jacob Pierson was friendly, professional, and kept me informed throughout the process. The oil change was completed in have a new key fob programmed. Jacob Pierson was friendly, professional, and kept me informed throughout the process. The oil change was completed in a timely manner, and the new key fob works perfectly. Overall, the experience was smooth. I appreciate the quality service and would recommend Napleton Ford of Oak Lawn to others needing vehicle maintenance or repairs. More
by JERELTORRY.1
Employees Worked With
June 06, 2026
Well when I came in for my 1st appointment the dealer who sold me my vehicle had an attitude towards me for whatever reason. sold me my vehicle had an attitude towards me for whatever reason. More
by Vledmondson
Employees Worked With
June 05, 2026
Muy buen servicio y muchas comodidades de pago la atención de la personas es genial en especial para latinos que no hablamos perfectamente el inglés felicitaciones atención de la personas es genial en especial para latinos que no hablamos perfectamente el inglés felicitaciones More
by Miguel
June 05, 2026
I love NAPLETON Ford Dealership service team. They are always polite and welcoming. Jacob Pierson-1480 check me in he was courteous and service was faster than I expected. I didn't get to make me They are always polite and welcoming. Jacob Pierson-1480 check me in he was courteous and service was faster than I expected. I didn't get to make me a cup of coffee 😂🤣😂🤣.I would recommend NAPLETON Ford service team to everyone 👍 More
by BREZNU2
Employees Worked With
