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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
4,145 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 4,145 reviews

November 02, 2026

I had a great experience buying a car, this dealership was accommodating and very helpful. More

by Hannahrunnoe21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2026

Tommy was very friendly, super helpful and so informative. Highly recommend him for servicing needs and questions. More

by No
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2026

Mario demonstrated great customer service ! He’s friendly and people person . He understood exactly what I needed . I will be back. More

by avila.l.francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
November 01, 2026

Very Professional Well Organized and I Well Tell Every One About My Experience At Nap. More

by Doc44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2026

Long wait for part but they were great in making it as easy as possible. Appreciated the service. More

by harekimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2026

They were easy to work with on a recall repair needed. Their pickup and drop off service is really great. More

by Colleen
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember a name and don't see any in the list I recognize
October 30, 2026

As an out of state purchaser I was apprehensive about the logistics but they worked transparently and patiently through the pre purchase inspection and purchase process. More

by Mike B
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2026

Went in for service, and Kevin was awesome! Super respectful and treated me like family. More

by TruckDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2026

Drop of my truck for oil change maintenance package service looks like my tires did get rotated but were never properly programmed or air was not checked front air pressure is lower then rear pressure More

by gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2026

Great to work with. Straight forward and the sakeswomen was very helpful and informative. I would do business with them again. More

by Jnup
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.