Napleton Ford of Oak Lawn

The service people were a pleasure to deal with. Highly recommend this dealership. Don’t know why they ask us to put 15 words minimum. Highly recommend this dealership. Don’t know why they ask us to put 15 words minimum. More

Work was completed on time as promised and it was done very professionally. Kudos to the entire team over at napelton ford. very professionally. Kudos to the entire team over at napelton ford. More

My experience was good salesman friendly some of statements were unclear about the car until after I purchased it statements were unclear about the car until after I purchased it More

⭐⭐⭐⭐⭐ I want to give a huge shoutout to Stephanie at Napleton Ford of Oak Lawn for going above and beyond to make our deal happen! My wife and I came in with specific expectations and a budget we wan Napleton Ford of Oak Lawn for going above and beyond to make our deal happen! My wife and I came in with specific expectations and a budget we wanted to stay within. Stephanie took the time to listen, explain our financing options, and work through the numbers with us. She never made us feel pressured or rushed and made sure we understood everything every step of the way. What impressed me most was her willingness to negotiate and actually find solutions. She worked hard to get us a deal we felt comfortable with while respecting our budget and priorities. Buying a vehicle can be stressful, especially when balancing a trade-in, financing, and monthly payments. Stephanie made the entire experience feel collaborative rather than transactional. She didn’t just try to sell us a car, she listened, advocated for us, and made things happen! Thank you, Stephanie, for your patience, transparency, and dedication. My wife and I truly appreciate everything you did for us. If you’re shopping at Napleton Ford of Oak Lawn, I highly recommend asking for Stephanie! More

Would not shop here, there is better purchasing and way better service options in the area. better service options in the area. More

Napleton was very helpful in addressing my concerns. i was in and out with in a hour and a half. i was in and out with in a hour and a half. More

Dave May in service did an excellent job communicating and had my vehicle back to me in time for our needs! and had my vehicle back to me in time for our needs! More

Very good service, Their was a problem after I returned home with my car, Ford sent a very friendly professional mechanic to my home and the problem was solved. home with my car, Ford sent a very friendly professional mechanic to my home and the problem was solved. More

I had a great experience working with Nick at Ford Napleton of Oak Lawn. He made the process of trading in my Jeep Grand Cherokee e hybrid and getting into a brand-new Ford F-150 EcoBoost simple and s Napleton of Oak Lawn. He made the process of trading in my Jeep Grand Cherokee e hybrid and getting into a brand-new Ford F-150 EcoBoost simple and straightforward. Nick gave me a fair trade value, was honest and helpful throughout the process, and made sure I got into the truck I wanted without making the experience stressful. I really appreciate Nick’s professionalism and customer service. If you’re looking for a new vehicle or thinking about trading in your current one, I definitely recommend reaching out to Nick at Ford Napleton of Oak Lawn! More

Had a great experience working with the team at Napleton Ford. The salesman was very well informed on their inventory and not overbearing as is the case with many other dealerships. The sales and finance te Ford. The salesman was very well informed on their inventory and not overbearing as is the case with many other dealerships. The sales and finance team worked to offer me the best deal from the very start and made the whole process seamless. As a first time new truck buyer I highly recommend this team to others in the market. More