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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,970 reviews
August 11, 2026
I came in unexpectedly and they took care of my car quickly and efficiently and politely! Great job ! ! quickly and efficiently and politely! Great job ! ! More
by thomaskwidd
Employees Worked With
August 10, 2026
The dealership was really great, professional, and very easy to work with, making the entire experience enjoyable. easy to work with, making the entire experience enjoyable. More
by garciadayanara751
Employees Worked With
August 08, 2026
Great service on my bronco in and out highly recommended will definitely be back again thanks will definitely be back again thanks More
by juice11008
Employees Worked With
August 08, 2026
Efficient but pricey. They sold me a very good, reasonably priced used SUV. Thank you They sold me a very good, reasonably priced used SUV. Thank you More
by brchuckfitz
Employees Worked With
August 08, 2026
Kevin was extremely helpful and provided updates while my car was being repaired. Kevin kept me in the loop and provided information when additional issues needed to be repaired. Great customer service and w car was being repaired. Kevin kept me in the loop and provided information when additional issues needed to be repaired. Great customer service and was friendly during interactions. More
by lockridgeb1
Employees Worked With
August 08, 2026
Jacob was kind helpful and gave me my options without feeling rushed or pressured. Overall a great experience and would go for service again in the future. feeling rushed or pressured. Overall a great experience and would go for service again in the future. More
by rconle1
Employees Worked With
August 08, 2026
Great staff that’s courteous, timely and honest. Costs are reasonable and no overselling by the reps Costs are reasonable and no overselling by the reps More
by Jeff Westphal
Employees Worked With
August 07, 2026
Great service with fast and quick turn around time. I appreciate the professionalism and quality of work. I appreciate the professionalism and quality of work. More
by pserratore
Employees Worked With
August 07, 2026
BEWARE! They are scammers! They tried to over charge me in labor and parts regarding an issue with my vehicle that I had a warranty on. They are scammers! They tried to over charge me in labor and parts regarding an issue with my vehicle that I had a warranty on. More
by meonly2246
Employees Worked With
August 06, 2026
Charging for a diagnostic test and did not get any repairs. $400.00 Insane!!! Crazy repairs. $400.00 Insane!!! Crazy More
by jasonjay80942
Employees Worked With
