Napleton Ford of Oak Lawn

I’ve had a terrible experience with Hawk Ford. Customer service is horrendous. Bought a 2021 f150 lariat for 70k ,after a couple of months truck started having some issues with oil pressure. It Customer service is horrendous. Bought a 2021 f150 lariat for 70k ,after a couple of months truck started having some issues with oil pressure. It is now my 4th time and the issue has not been resolved. More

Service was good the wait wasn’t long the service advisor Rich was very helpful Rich was very helpful More

Paul of Hawk Ford was friendly and professional. He kept me informed as to the progress of the repair. He kept me informed as to the progress of the repair. More

Our experience with Hawk Ford fr has been exceptional. Purchasing process was smooth. Had to work with the ladies at the service dept "Kathy and Amber" both so very nice and accommodated our needs. Anth Purchasing process was smooth. Had to work with the ladies at the service dept "Kathy and Amber" both so very nice and accommodated our needs. Anthony our salesman was outstanding. Many reasons to give them 5 stars. Nick another sales member was very nice also. He took a few minutes to congratulate us on our purchase. Every person we personally spoke with has been friendly and helpful. More

The staff is so professional and so nice! It’s so nice to get such great customer service. It’s so nice to get such great customer service. More

I’d like to say that you have good mechanics I trust them good service people up in front desk at Fastlane and I really appreciate your work thank you good service people up in front desk at Fastlane and I really appreciate your work thank you More

Amber was the best ! I always struggled with giving my vehicle up to be serviced at a dealership. But hawk ford set the standards high & now I will be coming for routine I always struggled with giving my vehicle up to be serviced at a dealership. But hawk ford set the standards high & now I will be coming for routine maintenance here. More

The Hawk Ford of Oak Lawn knows how to take care of they're customers. Hawk Ford of Oak Lawn always keeps the me updated on the best current offers/deals. they're customers. Hawk Ford of Oak Lawn always keeps the me updated on the best current offers/deals. More

The people at hawk ford are the most reliable professional people in the automotive industry. I know when I bring my vehicle there it will be fixed the first time in a timely manner. professional people in the automotive industry. I know when I bring my vehicle there it will be fixed the first time in a timely manner. More

Bad experience rotate tires oil. change squeaking brakes won't be back anytime soon,you can bet your bibby on that change squeaking brakes won't be back anytime soon,you can bet your bibby on that More