Napleton Ford of Oak Lawn

This is the second time that I had my vehicle to get serviced and every time that ask questions about what will be done the service guy seem a little upset and short with helping me. I informed the serv serviced and every time that ask questions about what will be done the service guy seem a little upset and short with helping me. I informed the service people what was wrong with my SUV told me to bring it in, and when the service gets my SUV now I am being told to come back and can’t tell me how long the dealership will need to have it. So I feel like I am wasting my time and money by bringing it back to be disrespected. I will never come back to your dealership no way. Thank you More

Amazing and very friendly workers. My experience at Napleton Ford of Oak Lawn was really great. I would recommend my family and friends if looking to purchase a new car this is definit My experience at Napleton Ford of Oak Lawn was really great. I would recommend my family and friends if looking to purchase a new car this is definitely the place. A very special thank you to Stanley Gibson More

The associate was very upfront and to the point. It was a quick experience and I was on with my day. It was a quick experience and I was on with my day. More

I got right in they were very nice and helpful with using my rewards points to help with my bill. my rewards points to help with my bill. More

Tom was very friendly and helpful. Made my experience feel great will be coming back Made my experience feel great will be coming back More

Great customer service very clean waiting room and rest room in and out in a timely manner room in and out in a timely manner More

Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there AMAZING sales people. Always good to work with and have purchased a few vehicles there More

Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

This dealership is very attentive and nice. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. More

I have to say Mark and the whole team at NAPLETON always make me feel welcome. I am never rushed and always kept informed. I’ll never go anywhere else than NAPLETON Ford. make me feel welcome. I am never rushed and always kept informed. I’ll never go anywhere else than NAPLETON Ford. More