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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,902 reviews
May 14, 2026
Tim in Service is Great ! ! Always greats you with a smile and takes care of my Service needs on my Bronco !!! Thank you !! ! Always greats you with a smile and takes care of my Service needs on my Bronco !!! Thank you !! More
by SCOTT
Employees Worked With
May 14, 2026
They were kind and always texted me the status of my car. I appreciated being kept informed. I appreciated being kept informed. More
by I am real
Employees Worked With
May 13, 2026
This is the only dealership I will go to. The staff is polite and knowledgeable. My last visit was handled Jason.he was wonderful. The staff is polite and knowledgeable. My last visit was handled Jason.he was wonderful. More
by mgcardinal
Employees Worked With
May 12, 2026
5 star service all the way. Extremely kind and professional. I would highly recommend this service department! Extremely kind and professional. I would highly recommend this service department! More
by jennifer.scholl12
May 12, 2026
I will never do buiness with this Ford dealership again and will tell my friends never to go there as well..The salesman there are liers and conartists..I do like my truck That I purchased back in March bu and will tell my friends never to go there as well..The salesman there are liers and conartists..I do like my truck That I purchased back in March but I am done calling back to be lied to again about reinburstment for things that my truck needed by the salesman that he promised back in march..They must don't care that this is bad for buiness and they don't have to worry about me coming back ever..🧐🙄✌️ More
by chrisb78
Employees Worked With
May 09, 2026
Convenient, very close to home. The people are friendly, and keep you informed of progress. Service area is clean The people are friendly, and keep you informed of progress. Service area is clean More
by Brutus
Employees Worked With
May 07, 2026
Fast clean friendly staff WiFi for work while I waited In and out in <2 hours In and out in <2 hours More
by Gabbie
Employees Worked With
May 07, 2026
The service department was very helpful. They were very respectful and took care of all the issues with my vehicle They were very respectful and took care of all the issues with my vehicle More
by rikk6633
