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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,908 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,908 reviews
July 05, 2026
Napleton Ford was great to work with. Very quick and easy transaction and a fair price. Jay provided a great customer experience. She replied very promptly, was professional and friendly, Very quick and easy transaction and a fair price. Jay provided a great customer experience. She replied very promptly, was professional and friendly, and even came in on her day off for me to pick up the car. More
by Chapman703
July 04, 2026
I had a very good experience. .sales was very knowledgeable and helpful with the purchase of my new car .sales was very knowledgeable and helpful with the purchase of my new car More
by Dan.nendza
Employees Worked With
July 04, 2026
They provide excellent customer service. They let you know if there is anything wrong with your vehicle that needs to be addressed and the prices are reasonable. They let you know if there is anything wrong with your vehicle that needs to be addressed and the prices are reasonable. More
by tresperteancade
Employees Worked With
July 02, 2026
The salesman John Potter was the best salesman we have ever worked with, we were in and out in no time at all. They didn’t have the car we were looking for so they found it at another location and picked ever worked with, we were in and out in no time at all. They didn’t have the car we were looking for so they found it at another location and picked it up that day. I would highly recommend this dealership More
by Bob
July 02, 2026
Great customer service and pleased with my experience overall with this dealership . I would use them again for any vehicle needs. overall with this dealership . I would use them again for any vehicle needs. More
by Tabernacki
Employees Worked With
July 01, 2026
Always an excellent service provider. Answers all my questions and very prompt with making appointments when my car needs service Answers all my questions and very prompt with making appointments when my car needs service More
by Deb
June 30, 2026
Very kind staff all around. I was surprised how fast my car was able to be seen. I was surprised how fast my car was able to be seen. More
by Steph Achtmann
Employees Worked With
Other Employees :
Customer service phone appointment for car service
June 30, 2026
The service department staff at Napleton Ford is extremely helpful, informative, and professional. Kevin and Tom are the best, and kept me updated about the status of my vehicle!! I highly recommend extremely helpful, informative, and professional. Kevin and Tom are the best, and kept me updated about the status of my vehicle!! I highly recommend Napleton Ford’s Service Department! More
by Adam Dobkowski
June 30, 2026
The best dealership in my opinion and very helpful and I’m glad that they got my car ac fixed I’m glad that they got my car ac fixed More
by Dan Cejka
Employees Worked With
June 28, 2026
The dealership is great with greeting you and giving you options on their vehicles. The dealership is also very clean with many many professional customer service reps. options on their vehicles. The dealership is also very clean with many many professional customer service reps. More
by lydiadiva76
Employees Worked With
