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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,293 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,293 Reviews of Motor City Lexus of Bakersfield

July 17, 2023

Best dealership in Bakersfield. Dustin was great Service was done on time and great job. Thanks More

by leslieshishani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Report | Print
Jul 17, 2023 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that you enjoyed working with Dustin and our Motor City Lexus of Bakersfield team! Thanks so much for the support!

July 13, 2023

Love this dealership! Everyone is welcoming and the facility is super clean and well stocked with cold beverages! The service advisors are friendly, knowledgeable and tr More

by connieburger7703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jul 14, 2023 -

Motor City Lexus of Bakersfield responded

All of us at Motor City Lexus of Bakersfield are grateful to have you as a customer! Thank you for sharing your wonderful review!

July 04, 2023

Fernando and entire staff we worked with are extremely customer focused and customer friendly. Very professional and helpful. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez, Marcela Torres, Jayden Brar. All 5 stars
Report | Print
Jul 05, 2023 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We're glad to hear that Fernando and the team provided you with excellent customer service. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

June 19, 2023

Very user friendly and easy. Never felt as was under pressure to purchase anything. This was my third car purchase at same dealership. More

by Growlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K V Lang
Report | Print
Jun 19, 2023 -

Motor City Lexus of Bakersfield responded

Thank you, Growlee! We're so glad to hear that your sales experience at Motor City Lexus of Bakersfield was smooth and easygoing. We appreciate your continued loyalty and business, and we look forward to assisting you again in the future. Drive safely! - The Motor City Lexus Team

June 17, 2023

Outstanding service from all departments ; sales, finance, and vehicle prep. Been a Motor City customer for 35 years. More

by tdenat2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Heidi Hierlmeier, Jim Ballard, Jay Singh
Report | Print
Jun 19, 2023 -

Motor City Lexus of Bakersfield responded

Thank you for the review! We appreciate your business and hope to see you again at Motor City Lexus of Bakersfield. Safe travels!

June 16, 2023

Ok. Excellent car service! I love Motor City Lexus. Sean was so accomodating, had my car service done fast! 5 stars for Lexus!!!👏🏼 More

by Mutaesaleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Report | Print
Jun 19, 2023 -

Motor City Lexus of Bakersfield responded

We're elated that Sean delivered prompt service! Thanks for supporting Motor City Lexus of Bakersfield with your business and stellar review. Drive safe!

June 08, 2023

Had my second maintenance here. Everything went smoothly and I got my car way before Tony told me a time that it’ll finish. I love the complimentary car wash. I know it’s just a qui More

by MGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jun 08, 2023 -

Motor City Lexus of Bakersfield responded

We're thrilled to hear that your second maintenance went smoothly and you enjoyed our complimentary car wash! We strive to provide excellent service here at Motor City Lexus of Bakersfield. Thank you for sharing your positive experience with us!

June 08, 2023

Very satisfied with the customer service and work in my car. Great experience! Tony is the best advisor! More

by Monicamoronnolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jun 08, 2023 -

Motor City Lexus of Bakersfield responded

We're thrilled to hear that you had a great experience at Motor City Lexus of Bakersfield! Tony is an excellent advisor, and we're glad he provided you with such amazing customer service. We hope to see you again down the road.

June 06, 2023

Service advisor was very professional and informative. Communicated what needs to be done and the time necessary to complete the work More

by Medhathabashy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Report | Print
Jun 06, 2023 -

Motor City Lexus of Bakersfield responded

We appreciate you taking the time to leave a 5-star review. At Motor City Lexus of Bakersfield, we strive for excellence in our communication and service, and we’re glad to see that it showed. Thanks for choosing us for your auto needs!

June 06, 2023

Everything was great except my car was dirty when I picked it up. It was clean when I dropped it off. More

by teresateaches4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jun 07, 2023 -

Motor City Lexus of Bakersfield responded

We appreciate you taking the time to recognize our team, however, we apologize if your vehicle was not in the same clean condition you brought it in. This does not sound like the attentive professionalism we pride ourselves on and we will address this internally. We'd also like to make things right for you now. Please feel free to reach out to me directly at your convenience. Thank you, Mercedes Thayer - Social Media Manager - 661-805-3627

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