Motor City Lexus of Bakersfield
Bakersfield, CA
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1,308 Reviews of Motor City Lexus of Bakersfield
Kenny was an AMAZING salesman! He was so patient and answered all my questions! I went in with expectations and he went above and beyond! This is my second Lexus RX350 and I will A He was so patient and answered all my questions! I went in with expectations and he went above and beyond! This is my second Lexus RX350 and I will ALWAYS return to Motor City Lexus of Bakersfield for all my cars! More
Sean McNeal is our service representative and he is one of the reasons we stick with Lexus when we lease a car. Top notch communication and customer service. of the reasons we stick with Lexus when we lease a car. Top notch communication and customer service. More
We've owned our Lexus for seven years and always serviced at Motor City Lexus. Service writers, cashiers, and technicians have always been attentive, professional, and knowledgeable. I would highly recomme at Motor City Lexus. Service writers, cashiers, and technicians have always been attentive, professional, and knowledgeable. I would highly recommend Motor City to any Lexus owner. More
Kenny at Motor City of Bakersfield is amazing! He over delivered in my expectations and provided one of the best car buying experiences I ever had! I reached out to Motor City Bakersfield beca He over delivered in my expectations and provided one of the best car buying experiences I ever had! I reached out to Motor City Bakersfield because I knew they were one of a few dealerships that sells Lexus' at MSRP currently. Kenny picked up the phone and was straight forward with me at the very beginning. I understood that there is a wait time due to supply chain issues and was already waiting at another dealership for an allocation. He was very clear at setting the expectation for the vehicle and provided me with all the info I needed. I told him exactly what I was looking for. He was very responsive to all my questions. I placed a deposit with Kenny and by the weekend Kenny had found a car at another dealership matching what I was looking for. I didn't expect to get the car right away and thought I had to wait for an allocation. I was not able to make it into the dealership as I live in the Bay Area so Kenny was able to deliver the car to me and arrange the paperwork to be done by overnight mail. Maricela was great at going over all of the options with me and answered all of my questions with financing. The car was delivered to me this morning by another friendly person from the dealership. I was impressed that Kenny was able to get the car I wanted in 2.5 weeks and treated me like a valued customer. Compared to the other dealership I was working with who treated me like another number and didn't really care about making things happen. If you need a Lexus I recommend Motor City Lexus and Kenny because they will make things happen! It doesn't matter where you live, they will make sure you get the car you want! I plan to work with Motor City Lexus for all my future car buying needs! More
Our new NX350H is the 4th Lexus we have leased through Motor City Lexus of Bakersfield and our 5th Lexus over all. Motor City Lexus of Bakersfield had consistently offer the best pricing and lowest cost Motor City Lexus of Bakersfield and our 5th Lexus over all. Motor City Lexus of Bakersfield had consistently offer the best pricing and lowest cost service compared to our local Lexus dealerships in the Los Angeles area. The 90 mile commute to Bakersfield is well worth the drive. More
The car buying experience was great. Our salesman did a great job. KV Kang was fantastic. He was very helpful showing us the new features of our new Lexus Our salesman did a great job. KV Kang was fantastic. He was very helpful showing us the new features of our new Lexus More
I have owned BMW’s for 15 years, but decided to change due to poor BMW service. When I called Lexus, I was greeted with kindness and enthusiasm by Jim Ballard. When my husband and I went to test drive th due to poor BMW service. When I called Lexus, I was greeted with kindness and enthusiasm by Jim Ballard. When my husband and I went to test drive the cars, not only were we impressed with the sleek, sturdy, beautiful looks of the cars, but the ride was smooth, quiet and comfortable. I was sold on the incredible RX 500h, and I put my deposit down. While I was there, I met Ali Douglas, the general manager, who was incredibly helpful and kind. About a month later, I drove away with a beautiful, ultra white, red interior, lots of power, 2024 500h that drives like a dream. We were treated like family by every person we encountered. Not only was the price competitive, but the service and the car are unmatchable! We are extremely happy and thankful for our new, favorite dealership! More