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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,308 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,308 Reviews of Motor City Lexus of Bakersfield

December 03, 2023

I love my car so I love taking it here for service. The people are nice and friendly . The refreshments is very convenient too. More

by Felycc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Dec 04, 2023 -

Motor City Lexus of Bakersfield responded

We're so glad to know you've had positive experiences with our service team here at Motor City Lexus of Bakersfield. We strive to make every visit enjoyable and convenient for our customers, and we are glad that you enjoyed the refreshments we offered. Thanks for the review!

December 01, 2023

Kenny was an AMAZING salesman! He was so patient and answered all my questions! I went in with expectations and he went above and beyond! This is my second Lexus RX350 and I will A More

by mreyna2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 04, 2023 -

Motor City Lexus of Bakersfield responded

Thanks for the stellar review! We're delighted to know that Kenny was able to exceed your expectations at Motor City Lexus of Bakersfield. Enjoy your second Lexus RX 350 — we look forward to seeing you again in the future!

November 19, 2023

Dustin was great at the Lexus dealership. Friendly and efficient! This is my 5th Lexus and I have NO complaints! More

by marrob
Recommend Dealer
Yes
Employees Worked With
Robert Pierce
Nov 20, 2023 -

Motor City Lexus of Bakersfield responded

We're delighted to know that Dustin provided a great experience at Motor City Lexus of Bakersfield! It's wonderful to have you as part of our Lexus family for your fifth car. Thanks for the review and enjoy your new ride!

November 02, 2023

Sean McNeal is our service representative and he is one of the reasons we stick with Lexus when we lease a car. Top notch communication and customer service. More

by Loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray MATTLEY
Nov 02, 2023 -

Motor City Lexus of Bakersfield responded

Loretta, it's great to know that Sean has been providing you with top-notch service at Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to assisting you in the future with any of your needs!

October 16, 2023

We've owned our Lexus for seven years and always serviced at Motor City Lexus. Service writers, cashiers, and technicians have always been attentive, professional, and knowledgeable. I would highly recomme More

by jmolie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 16, 2023 -

Motor City Lexus of Bakersfield responded

We're so glad to know that you've had a positive experience with our team at Motor City Lexus of Bakersfield over the years. Thank you for your recommendation and continued support!

October 14, 2023

Kenny at Motor City of Bakersfield is amazing! He over delivered in my expectations and provided one of the best car buying experiences I ever had! I reached out to Motor City Bakersfield beca More

by MikeR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Lah
Oct 16, 2023 -

Motor City Lexus of Bakersfield responded

Mike, we're so pleased to know that Kenny and the team at Motor City Lexus of Bakersfield went above and beyond for you. It's great to see your car buying experience was a positive one! We appreciate your recommendation and look forward to assisting with any future needs.

October 09, 2023

Our new NX350H is the 4th Lexus we have leased through Motor City Lexus of Bakersfield and our 5th Lexus over all. Motor City Lexus of Bakersfield had consistently offer the best pricing and lowest cost More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
Oct 09, 2023 -

Motor City Lexus of Bakersfield responded

Mel, we're so glad to know that you find value in our pricing and service at Motor City Lexus of Bakersfield. We appreciate your loyalty over the years! Enjoy your new Lexus NX 350h!

October 08, 2023

Excellence service department, this is our second Lexus all ways the best of service from the beginning to end. More

by Roxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, Mercedes Thayer
Oct 09, 2023 -

Motor City Lexus of Bakersfield responded

We're delighted to know you've had consistently excellent service with us at Motor City Lexus of Bakersfield. Thank you for choosing us again for your second Lexus, we appreciate it!

October 05, 2023

The car buying experience was great. Our salesman did a great job. KV Kang was fantastic. He was very helpful showing us the new features of our new Lexus More

by josephbernal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K V Kang
Oct 06, 2023 -

Motor City Lexus of Bakersfield responded

Thanks for the shout-out, Joseph! We're delighted to hear that KV was able to explain the features of your new Lexus to you and ensure you felt confident in your purchase at Motor City Lexus of Bakersfield. Enjoy the ride - congrats!

October 04, 2023

I have owned BMW’s for 15 years, but decided to change due to poor BMW service. When I called Lexus, I was greeted with kindness and enthusiasm by Jim Ballard. When my husband and I went to test drive th More

by Heidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reed, Ali Douglas, Jim Ballard, Gloria Velazquez
Oct 04, 2023 -

Motor City Lexus of Bakersfield responded

Heidi, it's wonderful to know that Jim and Ali at Motor City Lexus of Bakersfield were able to provide you with such a positive experience. We're glad you're enjoying your new Lexus RX 500h! Thanks for choosing us and have a great day!

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