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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,308 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,308 Reviews of Motor City Lexus of Bakersfield

January 23, 2025

I am a repeat Lexus owner because of the excellent customer service I receive at Motor City Lexus. The availability of a loaner vehicle puts Motor City above all other dealerships. More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Jan 23, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for being a loyal customer and sharing your positive experience with Motor City Lexus of Bakersfield! We're delighted to hear that our excellent service and loaner vehicle availability keep bringing you back. Safe travels in your Lexus!

January 12, 2025

I have an older model Lexus and really consider pricing before I have any service done. Sean provided me with superb service. Thank you Sean More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Nita, we're delighted to hear that Sean provided you with superb service at Motor City Lexus of Bakersfield. Thank you for choosing us and sharing your experience!

January 11, 2025

Great staff, very helpful. Make you feel at home, thanks Dustin and John in sales. More

by Bombonpocho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reed m, Dustin, Ali Douglas
Report | Print
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for sharing this praise for Dustin, John, and the Motor City Lexus of Bakersfield Team!

January 11, 2025

Motor city is a stand-up location for service. I alm currently driving my fifth Lexus over the past 20 years and I always have service conducted at motor city. The staff is professional and congen More

by janetclark.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino , Tony Bounville
Report | Print
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for your loyalty and kind words about Motor City Lexus of Bakersfield, Janet! We're delighted to know our team consistently provides professional service that keeps you coming back. We look forward to continuing to serve all your Lexus needs in the future!

January 03, 2025

Dustin was very pleasant and got our flat tire replaced amid an already overbooked schedule. More

by Jetjock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Jan 03, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your positive experience with Dustin at Motor City Lexus of Bakersfield! See you down the road.

December 31, 2024

Shawn continues to provide excellent service each time I return. He is courteous and ensures every requested service is completed as promised. More

by Lpenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mcneal
Report | Print
Jan 02, 2025 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Shawn consistently delivers excellent service at Motor City Lexus of Bakersfield. Thank you for your kind words and continued trust in our team!

December 25, 2024

Excellent service! The sales and service teams were extremely knowledgeable and professional. We have always been treated as royalty! More

by Lance Romance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Hierlmeier, Issa Gharibeh
Report | Print
Dec 26, 2024 -

Motor City Lexus of Bakersfield responded

Lance, thank you for the wonderful feedback! We're delighted to hear that our team at Motor City Lexus of Bakersfield made you feel like royalty. We appreciate your support and look forward to serving you again!

December 24, 2024

I've been a Lexus owner since 1998 and they have never disappointed! I usually wait although it is nice to have options to get a loaner or a ride. More

by sbertolucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Dec 26, 2024 -

Motor City Lexus of Bakersfield responded

It's wonderful to hear that Motor City Lexus of Bakersfield has consistently met your expectations since 1998! We appreciate your loyalty and are glad you enjoy the convenience options we offer. Thank you for being a valued customer!

December 18, 2024

This dealer and all staff are both professional and accommodating. We travel over 100 miles just to come to this dealership. More

by dd_regoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ballard, Aris Caceres
Report | Print
Dec 18, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for making the journey to Motor City Lexus of Bakersfield! We're delighted to hear that our team's professionalism and accommodation made it worthwhile. Safe travels, and we look forward to seeing you again!

December 15, 2024

As always service advisor Dustin has been a top tier representative for the Lexus brand. Always kind and professional, not to mention helpful. I always request Dustin for my service needs. More

by FLYNNSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Dec 16, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience with Dustin and the team at Motor City Lexus of Bakersfield! We're delighted to know that his professionalism and kindness keep bringing you back. We appreciate your continued trust in us for all your service needs!

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