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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,293 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,293 Reviews of Motor City Lexus of Bakersfield

October 26, 2024

We have been with this dealership since the 1990’s! There’s a reason for that—great salesmen like Robert Pierce and excellent service from their service department! Sean McNeal was our service writer a More

by mcurless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pierce, Heidi Hierlmeier
Oct 28, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for your loyalty to Motor City Lexus of Bakersfield since the 1990s! We're delighted to hear that Robert and Sean have consistently provided excellent service. We appreciate your kind words and look forward to serving you in the future!

October 23, 2024

I had the 6 month service for our new 250h suv. Everything was fine and service was perfect. More

by Vince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Oct 24, 2024 -

Motor City Lexus of Bakersfield responded

Vince, we couldn't have asked for a better review of Motor City Lexus of Bakersfield! Perfect service is what we strive for, so thank you for sharing!

October 20, 2024

Aris provided exceptional customer service during my last visit. He's knowledgeable, professional and customer centric. He was thorough in explaining the service, costs and set a reasonable timeline for pick More

by RJVALENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Oct 21, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Aris provided you with exceptional service at Motor City Lexus of Bakersfield. Thank you for sharing your experience and kind words!

October 17, 2024

We worked with Heidi in the past. We contacted her regarding sales since she moved to Hollywood Lexus. Rob Pierce was went out of his way to accommodate our time schedule and everyth More

by Hawkeye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia in finance, Robert Pierce, Heidi Hierlmeier
Oct 17, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience with us at Motor City Lexus of Bakersfield! We're delighted to hear that Rob and Cynthia made your car purchase seamless. We appreciate the kudos and look forward to serving you again in the future!

October 15, 2024

Very customer oriented - Sean McNeal did an exceptional job in taking care of all my needs More

by cshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Oct 16, 2024 -

Motor City Lexus of Bakersfield responded

Your kind review warms our hearts! Thank you from the Motor City Lexus of Bakersfield Team.

October 14, 2024

The dealership and service advisor, Ino Alvarado have always been personable and kept me well informed of what services were to be performed each time I take my car in for routine maintenance. My past ex More

by CA4KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Oct 15, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Ino and the team at Motor City Lexus of Bakersfield have consistently provided you with excellent service. Keeping our customers informed and satisfied is always a top priority for us. Thank you for your continued trust!

October 13, 2024

Sean is really nice and professional very detailed and answers questions to the best of his knowledge. Explains paperwork and doesn’t leave anything out More

by djacob544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Oct 15, 2024 -

Motor City Lexus of Bakersfield responded

We're glad to hear that Sean provided you with detailed and professional service at Motor City Lexus of Bakersfield. Thanks for sharing your experience!

October 09, 2024

Great service! Demian and his team are a pleasure to work with and the it a pleasant experience. More

by tyslate12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demian Castillo
Oct 10, 2024 -

Motor City Lexus of Bakersfield responded

We are glad to hear that Demian and the team were a pleasure to work with. Thanks for choosing Motor City Lexus of Bakersfield!

September 24, 2024

Great service and the perks of picking up a clean and washed car Sean guided me thru with his knowledge More

by patriciabuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Sep 25, 2024 -

Motor City Lexus of Bakersfield responded

Patricia, we're delighted to hear that Sean ensured your service went smoothly and your car was freshly washed upon pickup. Thanks for the great review - see you next time at Motor City Lexus of Bakersfield!

September 15, 2024

Dustin was very helpful and clearly explained what needed to be done beyond the typical service requirements. More

by Chesters94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Sep 16, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience! We're glad Dustin provided clear and helpful service at Motor City Lexus of Bakersfield. We appreciate your feedback and look forward to assisting you again in the future!

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