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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,293 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,293 Reviews of Motor City Lexus of Bakersfield

September 14, 2024

I worked Sean from the Service Department. I appreciate his customer oriented service. I was very pleased. More

by lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 16, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Sean from our Service Department provided you with excellent customer-oriented service at Motor City Lexus of Bakersfield. Thank you for sharing your positive experience!

September 12, 2024

Dustin is always on top of taking care of my maintenance. He explains what needs to be done and answers all my questions completely !! I come to Bakersfield from Springville for my services. Always a pleasur More

by rondahauk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kruger 5⭐️⭐️⭐️⭐️⭐️
Sep 12, 2024 -

Motor City Lexus of Bakersfield responded

Ronda, we're delighted to hear that Dustin consistently provides top-notch service for you at Motor City Lexus of Bakersfield. Thanks for making the trip from Springville and sharing your positive experience!

August 30, 2024

Excellent service, the entire staff was very polite and professional. Dustin was very polite arranged for me to picked up to and from. Thank you. More

by ruthsheppardjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger 5 star
Aug 30, 2024 -

Motor City Lexus of Bakersfield responded

Ruth, we're delighted to hear you had an excellent experience with Dustin and the team at Motor City Lexus of Bakersfield. Thanks for sharing your feedback!

August 19, 2024

Dustin had me in and out in under an hour! ! Even better than promised. Great job. More

by Jeffsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 19, 2024 -

Motor City Lexus of Bakersfield responded

It's great to hear Dustin ensured you were back on the road in no time. Thanks for trusting Motor City Lexus of Bakersfield with your vehicle's maintenance needs!

August 08, 2024

The service dept was awesome, my service advisor is Aris, he was great, informative and prompt. More

by edmaejnat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Aug 08, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for this great review of Motor City Lexus of Bakersfield! We will pass along your appreciation to Aris and the team. We hope to assist you again in the future!

July 31, 2024

The service department at Motor City Lexus of Bakersfield is always superb. Aris was excellent and easy to talk to. More

by sandrac85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Aug 01, 2024 -

Motor City Lexus of Bakersfield responded

Sandra, we're delighted to hear that Aris and our service department at Motor City Lexus of Bakersfield provided you with excellent care. Thanks for the great feedback!

July 27, 2024

Very helpful, answered all questions. Very pleasant and attentive. Helped me to make an informed decision. More

by Auntiecja2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra
Jul 29, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that our team at Motor City Lexus of Bakersfield was helpful and attentive during your visit. Thanks for sharing your positive experience!

June 22, 2024

Excellent service. Arrived on time, the car was taken to the service area almost immediately and the service was done in about 2 hours while I waited in the dealership. More

by Chris Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Jun 24, 2024 -

Motor City Lexus of Bakersfield responded

Chris, we're delighted to hear you had a smooth and efficient experience at Motor City Lexus of Bakersfield. Thanks for sharing your positive feedback!

June 11, 2024

Took my Lexus in for 30,000 Mile service. My service Advisor Dustin was amazing. Explained what they would check, gave me an estimated cost and called when finished. He was professional, frie More

by Claudette Johnson
Recommend Dealer
Yes
Employees Worked With
Dudstim
Jun 11, 2024 -

Motor City Lexus of Bakersfield responded

Claudette, we're delighted to hear that Dustin provided such excellent service during your visit at Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to serving you again!

June 05, 2024

The service department at Motor City Lexus of Bakersfield is why I remain a faithful Lexus owner. Sean McNeal in the service department and Robert Price in sales provide outstanding customer service each an More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Jun 05, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Sean and Robert consistently provide outstanding service at Motor City Lexus of Bakersfield. Thanks for your continued loyalty!