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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,317 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,317 Reviews of Motor City Lexus of Bakersfield

December 06, 2024

Great fast easy service. We were in and out in second's, everyone was polite. More

by albert.gonzalez3244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Dec 09, 2024 -

Motor City Lexus of Bakersfield responded

Thanks so much, Albert. We look forward to your next visit to Motor City Lexus of Bakersfield!

December 03, 2024

Motor City Lexus of Bakersfield is great! I have always had a good experience there. More

by Kaykeynichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Dec 03, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for this great review of Motor City Lexus of Bakersfield! We hope to see you again down the road!

November 30, 2024

Excellent service and Dustin was a great advisor. Great Communication on the service of my vehicle. More

by atccon67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Dec 02, 2024 -

Motor City Lexus of Bakersfield responded

We are glad to hear that Dustin provided excellent service. Thank you for sharing this feedback with the Motor City Lexus of Bakersfield team.

November 23, 2024

From past experience, I can expect good service in a timely fashion from this dealership, and that is exactly what happened with my latest interaction. More

by CRP24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gallardo.
Nov 25, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience with Motor City Lexus of Bakersfield! We're delighted to know that our team consistently meets your expectations. We look forward to serving you again in the future!

October 26, 2024

We have been with this dealership since the 1990’s! There’s a reason for that—great salesmen like Robert Pierce and excellent service from their service department! Sean McNeal was our service writer a More

by mcurless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pierce, Heidi Hierlmeier
Oct 28, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for your loyalty to Motor City Lexus of Bakersfield since the 1990s! We're delighted to hear that Robert and Sean have consistently provided excellent service. We appreciate your kind words and look forward to serving you in the future!

October 23, 2024

I had the 6 month service for our new 250h suv. Everything was fine and service was perfect. More

by Vince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Oct 24, 2024 -

Motor City Lexus of Bakersfield responded

Vince, we couldn't have asked for a better review of Motor City Lexus of Bakersfield! Perfect service is what we strive for, so thank you for sharing!

October 20, 2024

Aris provided exceptional customer service during my last visit. He's knowledgeable, professional and customer centric. He was thorough in explaining the service, costs and set a reasonable timeline for pick More

by RJVALENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Oct 21, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Aris provided you with exceptional service at Motor City Lexus of Bakersfield. Thank you for sharing your experience and kind words!

October 17, 2024

We worked with Heidi in the past. We contacted her regarding sales since she moved to Hollywood Lexus. Rob Pierce was went out of his way to accommodate our time schedule and everyth More

by Hawkeye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia in finance, Robert Pierce, Heidi Hierlmeier
Oct 17, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience with us at Motor City Lexus of Bakersfield! We're delighted to hear that Rob and Cynthia made your car purchase seamless. We appreciate the kudos and look forward to serving you again in the future!

October 15, 2024

Very customer oriented - Sean McNeal did an exceptional job in taking care of all my needs More

by cshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Oct 16, 2024 -

Motor City Lexus of Bakersfield responded

Your kind review warms our hearts! Thank you from the Motor City Lexus of Bakersfield Team.

October 14, 2024

The dealership and service advisor, Ino Alvarado have always been personable and kept me well informed of what services were to be performed each time I take my car in for routine maintenance. My past ex More

by CA4KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Oct 15, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Ino and the team at Motor City Lexus of Bakersfield have consistently provided you with excellent service. Keeping our customers informed and satisfied is always a top priority for us. Thank you for your continued trust!