Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,319 Reviews
Call Dealership (661) 835-3987
View Awards

5101 Gasoline Alley Drive

Bakersfield, CA

93313

Directions

By Type

1,319 Reviews of Motor City Lexus of Bakersfield

October 15, 2024

Very customer oriented - Sean McNeal did an exceptional job in taking care of all my needs More

by cshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Oct 16, 2024 -

Motor City Lexus of Bakersfield responded

Your kind review warms our hearts! Thank you from the Motor City Lexus of Bakersfield Team.

October 14, 2024

The dealership and service advisor, Ino Alvarado have always been personable and kept me well informed of what services were to be performed each time I take my car in for routine maintenance. My past ex More

by CA4KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Oct 15, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Ino and the team at Motor City Lexus of Bakersfield have consistently provided you with excellent service. Keeping our customers informed and satisfied is always a top priority for us. Thank you for your continued trust!

October 13, 2024

Sean is really nice and professional very detailed and answers questions to the best of his knowledge. Explains paperwork and doesn’t leave anything out More

by djacob544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Oct 15, 2024 -

Motor City Lexus of Bakersfield responded

We're glad to hear that Sean provided you with detailed and professional service at Motor City Lexus of Bakersfield. Thanks for sharing your experience!

October 09, 2024

Great service! Demian and his team are a pleasure to work with and the it a pleasant experience. More

by tyslate12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demian Castillo
Report | Print
Oct 10, 2024 -

Motor City Lexus of Bakersfield responded

We are glad to hear that Demian and the team were a pleasure to work with. Thanks for choosing Motor City Lexus of Bakersfield!

September 24, 2024

Great service and the perks of picking up a clean and washed car Sean guided me thru with his knowledge More

by patriciabuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Sep 25, 2024 -

Motor City Lexus of Bakersfield responded

Patricia, we're delighted to hear that Sean ensured your service went smoothly and your car was freshly washed upon pickup. Thanks for the great review - see you next time at Motor City Lexus of Bakersfield!

September 15, 2024

Dustin was very helpful and clearly explained what needed to be done beyond the typical service requirements. More

by Chesters94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Sep 16, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience! We're glad Dustin provided clear and helpful service at Motor City Lexus of Bakersfield. We appreciate your feedback and look forward to assisting you again in the future!

September 14, 2024

I worked Sean from the Service Department. I appreciate his customer oriented service. I was very pleased. More

by lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Sep 16, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Sean from our Service Department provided you with excellent customer-oriented service at Motor City Lexus of Bakersfield. Thank you for sharing your positive experience!

September 12, 2024

Dustin is always on top of taking care of my maintenance. He explains what needs to be done and answers all my questions completely !! I come to Bakersfield from Springville for my services. Always a pleasur More

by rondahauk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kruger 5⭐️⭐️⭐️⭐️⭐️
Report | Print
Sep 12, 2024 -

Motor City Lexus of Bakersfield responded

Ronda, we're delighted to hear that Dustin consistently provides top-notch service for you at Motor City Lexus of Bakersfield. Thanks for making the trip from Springville and sharing your positive experience!

August 30, 2024

Excellent service, the entire staff was very polite and professional. Dustin was very polite arranged for me to picked up to and from. Thank you. More

by ruthsheppardjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger 5 star
Report | Print
Aug 30, 2024 -

Motor City Lexus of Bakersfield responded

Ruth, we're delighted to hear you had an excellent experience with Dustin and the team at Motor City Lexus of Bakersfield. Thanks for sharing your feedback!

August 19, 2024

Dustin had me in and out in under an hour! ! Even better than promised. Great job. More

by Jeffsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Aug 19, 2024 -

Motor City Lexus of Bakersfield responded

It's great to hear Dustin ensured you were back on the road in no time. Thanks for trusting Motor City Lexus of Bakersfield with your vehicle's maintenance needs!

1
...
3
4
5
...
132