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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,319 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,319 Reviews of Motor City Lexus of Bakersfield

August 08, 2024

The service dept was awesome, my service advisor is Aris, he was great, informative and prompt. More

by edmaejnat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
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Aug 08, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for this great review of Motor City Lexus of Bakersfield! We will pass along your appreciation to Aris and the team. We hope to assist you again in the future!

July 31, 2024

The service department at Motor City Lexus of Bakersfield is always superb. Aris was excellent and easy to talk to. More

by sandrac85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Report | Print
Aug 01, 2024 -

Motor City Lexus of Bakersfield responded

Sandra, we're delighted to hear that Aris and our service department at Motor City Lexus of Bakersfield provided you with excellent care. Thanks for the great feedback!

July 27, 2024

Very helpful, answered all questions. Very pleasant and attentive. Helped me to make an informed decision. More

by Auntiecja2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra
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Jul 29, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that our team at Motor City Lexus of Bakersfield was helpful and attentive during your visit. Thanks for sharing your positive experience!

June 22, 2024

Excellent service. Arrived on time, the car was taken to the service area almost immediately and the service was done in about 2 hours while I waited in the dealership. More

by Chris Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
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Jun 24, 2024 -

Motor City Lexus of Bakersfield responded

Chris, we're delighted to hear you had a smooth and efficient experience at Motor City Lexus of Bakersfield. Thanks for sharing your positive feedback!

June 11, 2024

Took my Lexus in for 30,000 Mile service. My service Advisor Dustin was amazing. Explained what they would check, gave me an estimated cost and called when finished. He was professional, frie More

by Claudette Johnson
Recommend Dealer
Yes
Employees Worked With
Dudstim
Report | Print
Jun 11, 2024 -

Motor City Lexus of Bakersfield responded

Claudette, we're delighted to hear that Dustin provided such excellent service during your visit at Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to serving you again!

June 05, 2024

The service department at Motor City Lexus of Bakersfield is why I remain a faithful Lexus owner. Sean McNeal in the service department and Robert Price in sales provide outstanding customer service each an More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Jun 05, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Sean and Robert consistently provide outstanding service at Motor City Lexus of Bakersfield. Thanks for your continued loyalty!

May 29, 2024

This has been the most positive car purchase since I left the bay area 20 years ago. From the moment we drove onto the lot we were met by professional and experienced staff. This was truly a positive exp More

by pbridgman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
one nice young lady that helped with a first aid issue, John - COO, A couple more who's names I don't have , Heidi Hierlmeier, Issa Gharibeh
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May 29, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that you had such a positive experience with our team at Motor City Lexus of Bakersfield! We look forward to seeing you again when it's time for your service.

May 22, 2024

Fernando and the support staff were excellent to work with. I am recommending Motor City and Fernando to all my friends. More

by michaelidiart1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
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May 22, 2024 -

Motor City Lexus of Bakersfield responded

Michael, it's great to know that Fernando and our team at Motor City Lexus of Bakersfield provided you with an excellent experience. Thanks for recommending us to your friends!

May 21, 2024

Fantastic and everyone at the dealership was very helpful and pleasant. I enjoyed my visit. More

by fanucchi8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Report | Print
May 21, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for the great review. We look forward to seeing you again at Motor City Lexus of Bakersfield!

May 16, 2024

Motor City Lexus is an Outstanding dealership ! !! i am on my 3rd Lexus and love the service they have to offer ! several friends of mine have switched from Mercedes Benz & BMW to Lexus In , m More

by jobiwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Del Rio
Report | Print
May 17, 2024 -

Motor City Lexus of Bakersfield responded

Jobiwon, we're over the moon to know you've had such a great experience with us at Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to continuing our service for you in the future!

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