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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,293 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,293 Reviews of Motor City Lexus of Bakersfield

February 05, 2024

The service department went above and beyond to help me get my car fixed. Tony was especially helpfull. More

by rnbergman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
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Feb 05, 2024 -

Motor City Lexus of Bakersfield responded

Thanks for the review! We're glad to know that Tony and our service department at Motor City Lexus of Bakersfield were able to assist you effectively.

January 31, 2024

Fernando was just great. He kept us informed any and all relevant events in a very professional manner. Great employee!!! More

by dlchambers2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
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Jan 31, 2024 -

Motor City Lexus of Bakersfield responded

We're so glad to know that Fernando kept you well-informed and provided great service at Motor City Lexus of Bakersfield. Thanks for sharing your positive experience with us!

January 26, 2024

Love this dealership — friendly employees, timely appointments, loaner vehicles — it’s all good! That’s why I’ve purchased multiple vehicles here… More

by cpandol22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Jan 26, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to know you've had such positive experiences at Motor City Lexus of Bakersfield! It's great that our team and services have met your expectations. Thank you for continuing to choose us for your vehicle needs!

January 20, 2024

Sales associate Sean was very efficient and answered any questions I had he was very professional More

by mikeahumada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 22, 2024 -

Motor City Lexus of Bakersfield responded

Thanks for the review, Mike! We appreciate the kind feedback about Sean and hope to see you again at Motor City Lexus of Bakersfield!

January 17, 2024

If you’re not using Ino as your rep you’re missing out! He is the best More

by ajpak2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Jan 17, 2024 -

Motor City Lexus of Bakersfield responded

Ino will be touched by this high praise! Thanks for putting your trust in the Motor City Lexus of Bakersfield Team - drive safely!

January 15, 2024

Sean was great very helpful. plan to keep coming back. Very professional and and friendly. More

by glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean 5 stars
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Jan 15, 2024 -

Motor City Lexus of Bakersfield responded

Glen, we're thrilled Sean has earned Motor City Lexus of Bakersfield your confidence! We look forward to your next visit!

January 10, 2024

Sean provides superior customer service and goes the extra mile to take care of any and all requests. The service provided at Motor City Lexus is why I remain a loyal customer. More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal, Robert Pierce
Report | Print
Jan 10, 2024 -

Motor City Lexus of Bakersfield responded

We're so glad to know that Sean's exceptional service keeps you coming back to Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to serving you in the future!

January 07, 2024

Sean is really responsible and is very professional. He communicates very well. He informed me of the maintenance status as soon as the shop informed him. More

by exin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 08, 2024 -

Motor City Lexus of Bakersfield responded

We're glad to know that Sean's professionalism and communication skills made your experience a positive one at Motor City Lexus of Bakersfield. Thanks for the review - we appreciate it!

January 06, 2024

Professional, clean, friendly, respectful, communicative, big selection of cars, comfortable lounge,water , snacks, availability of appointments More

by Tankr18rud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Lah
Report | Print
Jan 08, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to know you enjoyed your experience at Motor City Lexus of Bakersfield! It's great that our team, facilities, and car selection met your expectations. Thanks for the review!

December 30, 2023

We drove from Fresno to Bakersfield Lexus to view a car they had just got on the lot. We bought the car and went back to Fresno. In a couple of weeks we noticed a flaw on the dash cover. The problem too More

by ibbog2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McNeal, Issa Gharibeh, Aris Caceres
Report | Print
Jan 02, 2024 -

Motor City Lexus of Bakersfield responded

We're so glad to know that you had a pleasant experience with us at Motor City Lexus of Bakersfield, and we appreciate your patience while we resolved the issue. Thank you for trusting us with your business!

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