Motor City Lexus of Bakersfield

Kenny at Motor City of Bakersfield is amazing! He over delivered in my expectations and provided one of the best car buying experiences I ever had! I reached out to Motor City Bakersfield beca He over delivered in my expectations and provided one of the best car buying experiences I ever had! I reached out to Motor City Bakersfield because I knew they were one of a few dealerships that sells Lexus' at MSRP currently. Kenny picked up the phone and was straight forward with me at the very beginning. I understood that there is a wait time due to supply chain issues and was already waiting at another dealership for an allocation. He was very clear at setting the expectation for the vehicle and provided me with all the info I needed. I told him exactly what I was looking for. He was very responsive to all my questions. I placed a deposit with Kenny and by the weekend Kenny had found a car at another dealership matching what I was looking for. I didn't expect to get the car right away and thought I had to wait for an allocation. I was not able to make it into the dealership as I live in the Bay Area so Kenny was able to deliver the car to me and arrange the paperwork to be done by overnight mail. Maricela was great at going over all of the options with me and answered all of my questions with financing. The car was delivered to me this morning by another friendly person from the dealership. I was impressed that Kenny was able to get the car I wanted in 2.5 weeks and treated me like a valued customer. Compared to the other dealership I was working with who treated me like another number and didn't really care about making things happen. If you need a Lexus I recommend Motor City Lexus and Kenny because they will make things happen! It doesn't matter where you live, they will make sure you get the car you want! I plan to work with Motor City Lexus for all my future car buying needs! More

Our new NX350H is the 4th Lexus we have leased through Motor City Lexus of Bakersfield and our 5th Lexus over all. Motor City Lexus of Bakersfield had consistently offer the best pricing and lowest cost Motor City Lexus of Bakersfield and our 5th Lexus over all. Motor City Lexus of Bakersfield had consistently offer the best pricing and lowest cost service compared to our local Lexus dealerships in the Los Angeles area. The 90 mile commute to Bakersfield is well worth the drive. More

Excellence service department, this is our second Lexus all ways the best of service from the beginning to end. all ways the best of service from the beginning to end. More

The car buying experience was great. Our salesman did a great job. KV Kang was fantastic. He was very helpful showing us the new features of our new Lexus Our salesman did a great job. KV Kang was fantastic. He was very helpful showing us the new features of our new Lexus More

I have owned BMW’s for 15 years, but decided to change due to poor BMW service. When I called Lexus, I was greeted with kindness and enthusiasm by Jim Ballard. When my husband and I went to test drive th due to poor BMW service. When I called Lexus, I was greeted with kindness and enthusiasm by Jim Ballard. When my husband and I went to test drive the cars, not only were we impressed with the sleek, sturdy, beautiful looks of the cars, but the ride was smooth, quiet and comfortable. I was sold on the incredible RX 500h, and I put my deposit down. While I was there, I met Ali Douglas, the general manager, who was incredibly helpful and kind. About a month later, I drove away with a beautiful, ultra white, red interior, lots of power, 2024 500h that drives like a dream. We were treated like family by every person we encountered. Not only was the price competitive, but the service and the car are unmatchable! We are extremely happy and thankful for our new, favorite dealership! More

Every time I go in for a service I have an easy and enjoyable experience. Dustin is knowledgeable, has a great attitude, and makes sure I’m back on the road safely. He always provides updates and check enjoyable experience. Dustin is knowledgeable, has a great attitude, and makes sure I’m back on the road safely. He always provides updates and checks in to make sure everything went well and gives me a heads up as to future services I’ll need (i.e. tire and break life). The ladies who assist me with my loaner vehicle are always very kind and efficient. A perk to driving a Lexus is definitely the service department at Motor City. More

Service appointment was efficient and Dustin had everything arranged and my car was ready ahead of the time promised. everything arranged and my car was ready ahead of the time promised. More

This was a very pleasant experience. John Reed made me feel that my satisfaction was important to him as well to me. He never hesitated to take my offers to the sales manager. Great guy. John Reed made me feel that my satisfaction was important to him as well to me. He never hesitated to take my offers to the sales manager. Great guy. Alexandra DeOchoa was fantastic with the tutorial. Very patient and informative. Natalie was also very nice to work with completing the necessary paperwork. Thank you very much. More

Motor city Lexus is a great place to buy a new car. Everyone is pleasant and the buying process was stress free. Issa was transparent from the beginning with my online inquiry- no extra charges, no u Everyone is pleasant and the buying process was stress free. Issa was transparent from the beginning with my online inquiry- no extra charges, no up selling, up through the point of purchase. All the employees I encountered there were very welcoming. Issa was great from the moment he responded to me online- patient, courteous, and professional. He even answered all my questions and concerns on his days off! Issa kept me updated via email/text during the months long waiting period to get my new hybrid. Because of his helpfulness, I drove four hours one way to get my car from there. The four Lexus dealerships in my area did not compare to what Issa and Motor city Lexus would do for me. Fernando was the one who actually helped me when I purchased the car because it was Issa’s day off. Issa did keep in contact with me during the buying process via text. Fernando was just as helpful, friendly and professional. I wish I lived closer to continue my car service with them. More

They are always so good to get your work done, and have a loaner car available. loaner car available. More