Motor City Lexus of Bakersfield

Everything was great except my car was dirty when I picked it up. It was clean when I dropped it off. picked it up. It was clean when I dropped it off. More

My service with Lexus is always amazing. Dustin, my service advisor is always informative, goes above and beyond to ensure my needs are met. Dustin, my service advisor is always informative, goes above and beyond to ensure my needs are met. More

Now that covid complications are sorta over, your service center is Great. The only negative semi-comment that I can deliver is: there was a black (grease? oil?) fin gerprint on the outside driver's door, center is Great. The only negative semi-comment that I can deliver is: there was a black (grease? oil?) fin gerprint on the outside driver's door, I was hoping would disappear when my car was washed after the servicing, but alas it still remains. But, it is not the end of the world (yet), and I think I can deal with it. Sean was a good person, easy to talk to, knowledgeable, professional, and polite. You are LUCKY to have him in your employ. Please give him a raise. tanks, Larry More

Tony’s service to us was nothing short of exceptional! ! He treats you like a VIP every time! ! He treats you like a VIP every time! More

Sean the service representative was thorough, polite and on time. The rest of the service staff were as professional, polite, and thorough like Sean. on time. The rest of the service staff were as professional, polite, and thorough like Sean. More

Sean is so nice and very professional. I appreciate the help with all my questions about the service. I appreciate the help with all my questions about the service. More

Absolutely awesome service department from start to finish. Quality and timely with a complimentary car wash and complete explanation of the condition of the car. finish. Quality and timely with a complimentary car wash and complete explanation of the condition of the car. More

My adviser is professional, caring and punctual. Service on my car is extremely good. Tony is the best advisor. Service on my car is extremely good. Tony is the best advisor. More

Issa was my sales contact at Motor City Lexus of Bakersfield. From the time that he first contacted me after seeing my online inquiry to the point in time I purchased the vehicle, the experience wit Bakersfield. From the time that he first contacted me after seeing my online inquiry to the point in time I purchased the vehicle, the experience with both Issa and the dealership was nothing short of excellent! There was no haggling, no upselling and everything was entirely transparent from the get-go. Due to this, I travelled from Irvine, CA to Bakersfield (~135 miles, ~3 - 4 hr drive depending on traffic) to purchase the vehicle. From the get-go, Issa was patient, courteous, prompt, professional and answered all my questions and concerns. Thank you Issa for all the great support! Regardless of the distance, I will definitely shop here again for my next vehicle as well! More

Great service from the moment we inquired about the car over the phone all the way to signing the final papers! over the phone all the way to signing the final papers! More