Back

Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,308 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

Directions

By Type

1,308 Reviews of Motor City Lexus of Bakersfield

August 11, 2023

Motor city is a very clean dealership and all the employees we interacted with made us feel welcome and appreciated. More

by Diane Clinton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pierce
Aug 14, 2023 -

Motor City Lexus of Bakersfield responded

Diane, we're glad to know you felt welcome and appreciated at Motor City Lexus of Bakersfield. We strive for a clean and friendly environment. Thanks for your review!

August 02, 2023

Ino has always been exceptional with his service and customer care. Updates frequently and gets the car done quick! More

by ajpak2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Aug 02, 2023 -

Motor City Lexus of Bakersfield responded

Thanks for the fantastic review! We're delighted to know that Ino's service and customer care have been exceptional at Motor City Lexus of Bakersfield. Looking forward to serving you again in the future!

July 22, 2023

I am always amazed with the professional service provided to us as life long clients, it keeps me coming back More

by elva.miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce WEIHE, Tony Bounville
Jul 24, 2023 -

Motor City Lexus of Bakersfield responded

We're so glad to have you as a lifelong client, Elva! Thank you for taking the time to leave us such a positive review. We appreciate your support and look forward to continuing to provide you with professional service at Motor City Lexus of Bakersfield. Have a great day!

July 21, 2023

Dustin went above and beyond to make sure that was happy with the service there. More

by cefcisneros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 21, 2023 -

Motor City Lexus of Bakersfield responded

Dustin, thank you so much for reviewing Motor City Lexus of Bakersfield! Come by anytime you need!

July 19, 2023

The dealership is great. I have no problems with the dealership. My problem is with the service department. When I called for my checkup, I had to do it digitally-no human More

by Bmporter47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ino Alvarado
Jul 20, 2023 -

Motor City Lexus of Bakersfield responded

This does not sound like the attentive and communicative care I expect from our team, and I apologize for your negative experience. We aim to deliver quick and responsive assistance and always strive to walk our valued customers through the work that we have performed. I hope you will consider contacting me so that I can help work towards regaining your trust and see how we can assist you moving forward. Thank you, Richard del Rosario - Digital Sales and Marketing Manager - 661-213-7801

July 17, 2023

Best dealership in Bakersfield. Dustin was great Service was done on time and great job. Thanks More

by leslieshishani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Jul 17, 2023 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that you enjoyed working with Dustin and our Motor City Lexus of Bakersfield team! Thanks so much for the support!

July 13, 2023

Love this dealership! Everyone is welcoming and the facility is super clean and well stocked with cold beverages! The service advisors are friendly, knowledgeable and tr More

by connieburger7703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jul 14, 2023 -

Motor City Lexus of Bakersfield responded

All of us at Motor City Lexus of Bakersfield are grateful to have you as a customer! Thank you for sharing your wonderful review!

July 04, 2023

Fernando and entire staff we worked with are extremely customer focused and customer friendly. Very professional and helpful. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez, Marcela Torres, Jayden Brar. All 5 stars
Jul 05, 2023 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We're glad to hear that Fernando and the team provided you with excellent customer service. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

June 19, 2023

Very user friendly and easy. Never felt as was under pressure to purchase anything. This was my third car purchase at same dealership. More

by Growlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K V Lang
Jun 19, 2023 -

Motor City Lexus of Bakersfield responded

Thank you, Growlee! We're so glad to hear that your sales experience at Motor City Lexus of Bakersfield was smooth and easygoing. We appreciate your continued loyalty and business, and we look forward to assisting you again in the future. Drive safely! - The Motor City Lexus Team

June 17, 2023

Outstanding service from all departments ; sales, finance, and vehicle prep. Been a Motor City customer for 35 years. More

by tdenat2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Heidi Hierlmeier, Jim Ballard, Jay Singh
Jun 19, 2023 -

Motor City Lexus of Bakersfield responded

Thank you for the review! We appreciate your business and hope to see you again at Motor City Lexus of Bakersfield. Safe travels!

...
10
...