Motor City Lexus of Bakersfield
Bakersfield, CA
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1,308 Reviews of Motor City Lexus of Bakersfield
The dealership is great. I have no problems with the dealership. My problem is with the service department. When I called for my checkup, I had to do it digitally-no human I have no problems with the dealership. My problem is with the service department. When I called for my checkup, I had to do it digitally-no human voice, no choice of service tech. I got a terrible tech. Even the lady at the desk was awful! The tech did not even come to get me when the service was completed. Guess the walk from his office to the waiting room was too much for him. He called me on my phone-didn’t tell me anything about what had been done to my farm just that I needed new rear shocks. He didn’t walk me out to my car; I didn’t see him again! I am not used to this type of service! Lexus has always been upscale and friendly, It any more! More
Love this dealership! Everyone is welcoming and the facility is super clean and well stocked with cold beverages! The service advisors are friendly, knowledgeable and tr Everyone is welcoming and the facility is super clean and well stocked with cold beverages! The service advisors are friendly, knowledgeable and trustworthy! More
Fernando and entire staff we worked with are extremely customer focused and customer friendly. Very professional and helpful. customer focused and customer friendly. Very professional and helpful. More
Very user friendly and easy. Never felt as was under pressure to purchase anything. This was my third car purchase at same dealership. Never felt as was under pressure to purchase anything. This was my third car purchase at same dealership. More