Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,294 Reviews
Call Dealership (661) 835-3987
View Awards

5101 Gasoline Alley Drive

Bakersfield, CA

93313

Directions

By Type

1,294 Reviews of Motor City Lexus of Bakersfield

April 22, 2023

Ino was wonderful. The lounge chairs are comfy. But 2 hours seems like a long time for an oil change. More

by TriciaAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Apr 24, 2023 -

Motor City Lexus of Bakersfield responded

We're so glad to hear that Ino took great care of you during your visit to Motor City Lexus of Bakersfield! We apologize for the extended wait time during your oil change. We will discuss this feedback with our team to improve our processes for the future. Thank you for the feedback and we hope to assist you again in the future.

April 22, 2023

Great service. Dustin was my service advisor. He was prompt, courteous and professional. I won't take my vehicle anywhere else. More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Apr 24, 2023 -

Motor City Lexus of Bakersfield responded

We're thrilled to hear that Dustin provided you with prompt, courteous, and professional service during your visit to Motor City Lexus of Bakersfield. We appreciate your kind words and hope to see you back again down the road!

April 19, 2023

Everything was great, I was in and out no problem. Great service and very friendly More

by amberjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Ballard
Report | Print
Apr 19, 2023 -

Motor City Lexus of Bakersfield responded

Ambert, we are thrilled to hear you had a five-star service experience at Motor City Lexus of Bakersfield! Thank you so much for sharing this feedback.

Apr 19, 2023 -

amberjackson responded

Service was good

Apr 19, 2023 -

amberjackson responded

Service was great

April 19, 2023

Tony at Motor City Lexus went out of his way to deliver my car to me at work due to the time frame I got off work and they closed. He also met me down at the shop on Saturday because my tire had a screw i More

by crystal_neptune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Apr 19, 2023 -

Motor City Lexus of Bakersfield responded

We appreciate you sharing your experience, Crystal! It's great to hear that Tony and the team at Motor City Lexus of Bakersfield were able to go above and beyond to ensure that your car was taken care of in a timely fashion. Thank you for the five stars, and we'll see you next time!

April 14, 2023

The service is excellent and we will always go to Motor City for all our auto purchases and needs. More

by Phillisvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Douglas
Report | Print
Apr 19, 2023 -

Motor City Lexus of Bakersfield responded

Thank you for the review, Phillis! We are so glad to hear that you had a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

They always strive for excellent customer service. I’ve never had any issues and they’re always so helpful. More

by perez.vanessa18
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Apr 18, 2023 -

Motor City Lexus of Bakersfield responded

We are glad to have you as a loyal client of Motor City Lexus of Bakersfield!

April 06, 2023

Brooke was very nice and the financial part went quicker than expected. I would recommend Brooke & Lexus to my family and friends More

by birch9519
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Lawrence
Report | Print
Apr 06, 2023 -

Motor City Lexus of Bakersfield responded

We're glad to hear you enjoyed working with Brooke! We'll be sure to pass on your kudos. Thanks for trusting Motor City Lexus of Bakersfield with your business and we hope to see you again for another efficient purchasing process!

April 06, 2023

Tony was prompt and thorough in his service writeup and reviewing everything at completion. would recommend Tony More

by halaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service by employees was very good, Tony Bounville
Report | Print
Apr 18, 2023 -

Motor City Lexus of Bakersfield responded

Tony and the entire Motor City Lexus of Bakersfield team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

April 05, 2023

KV and Ali are the best. Great service! Treated like a guest not a customer. These two are more like friends than salesmen. Thank you KV and Ali More

by Callenandersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Douglas
Report | Print
Apr 06, 2023 -

Motor City Lexus of Bakersfield responded

We are thrilled to hear that you felt taken care of by our team. Thank you for trusting Motor City Lexus of Bakersfield with your business!

March 25, 2023

I I has always provided me with Great Customer Service. I have never had a bad experience getting my car serviced. Very professional and timely. More

by judeltoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Mar 27, 2023 -

Motor City Lexus of Bakersfield responded

Thank you so much for reviewing Motor City Lexus of Bakersfield! It makes us smile to hear that you always enjoy your service visits with our amazing team. See you next time!

1
...
10
11
12
...
130