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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,294 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,294 Reviews of Motor City Lexus of Bakersfield

August 12, 2022

They were very punctual. They completed maintenance at the time they said they would..Good service. More

by zozyk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Henry
Aug 13, 2022 -

Motor City Lexus of Bakersfield responded

Thanks for reviewing Motor City Lexus of Bakersfield! We're glad our team delivered timely service that met your expectations. Many safe and happy miles!

August 12, 2022

Great customer service from Sean my service consultant at Lexus. Made it so easy. Thank you so much More

by stephkaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 12, 2022 -

Motor City Lexus of Bakersfield responded

It makes our day to hear you had such a pleasant service experience with Sean and the team! Thank you for choosing Motor City Lexus of Bakersfield. Safe driving!

August 11, 2022

I had a scheduled maintenance due, easy to book the service online and once I arrived a very minimal wait time until I was assisted. Nice lounge area while I waited, coffee and snacks! My car was done More

by karlap84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Aug 12, 2022 -

Motor City Lexus of Bakersfield responded

This is what we love to see! We're delighted we could offer straightforward and timely service, an accommodating waiting area, and an overall smooth experience. Thanks for choosing Motor City Lexus of Bakersfield!

August 10, 2022

Julio set my wife and I at ease concerning the new car purchase. He followed up each step of the way until the car arrived, demonstrating care by keeping us informed of the progress. We appreciated the to More

by dmarcus674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Velazquez
Aug 10, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Julio and the Motor City Lexus of Bakersfield team. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 10, 2022

Amazing customer service . . Treated great and really listens about what I need .. Loaner service is great ! More

by KHarraka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 10, 2022 -

Motor City Lexus of Bakersfield responded

Your five-star review made our day! Thanks for supporting us. - The Motor City Lexus of Bakersfield Team

August 10, 2022

I always receive excellent customer service when I take my car in for service. My service is completed in a timely manner. More

by jkmoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 10, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

August 09, 2022

My experience with Motor City Lexus was great. My advisor Ino helped me understand everything that was going to be done to my car and even set up a rental car for me. I will definitely be going ba More

by Moralesbrenda385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Ino
Aug 09, 2022 -

Motor City Lexus of Bakersfield responded

We love seeing reviews like this! We're thrilled Ino welcomed you with informative service and accommodated you with a rental car. We look forward to working with you again at Motor City Lexus of Bakersfield!

August 09, 2022

Last minute flat tire, and they replaced and installed. Great service by all employees, especially Ino. More

by Wjfish6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino alvarado
Aug 10, 2022 -

Motor City Lexus of Bakersfield responded

We're delighted our team was able to replace your flat tire and get you back on the road! Ino will definitely appreciate the shout-out. Many safe and happy miles from everyone at Motor City Lexus of Bakersfield!

August 05, 2022

Dustin, my service coordinator, was very pleasant and knowledgeable when I took my car in for its 55K service and interior/exterior detailing. This was my first time working with Dustin, and he kept me u More

by lynn.roberts13507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Aug 05, 2022 -

Motor City Lexus of Bakersfield responded

Lynn–Thank you for stopping by to give Dustin this wonderful shoutout! Reviews like this make our day. We hope to see you again at Motor City Lexus of Bakersfield!

August 04, 2022

The very best. I bought my Lexus in Bakersfield although I live in Barstow which is over 90 miles away. I take my car back to Bakersfield to be serviced because the More

by She.sherman95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin , Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Aug 04, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Dustin and the Motor City Lexus of Bakersfield team. We appreciate you making the trip out to work with us and hope to see you again down the road!

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