Back

Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,318 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

Directions

By Type

1,318 Reviews of Motor City Lexus of Bakersfield

October 05, 2022

Dustin, was great. He made sure I had what I needed and made sure to stay in touch with me through out the experience. Service department got the job done, but left my More

by Augie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 14, 2022 -

Motor City Lexus of Bakersfield responded

Augie, I am very sorry for the mistake on our end as we strive to provide our customers with five-star service. However, I am happy to hear that our team took the time to make things right and ensure you were happy. If there is anything further we can assist you with, please don't hesitate to give me a call. Thank you, Richard del Rosario - Digital Sales and Marketing Manager - 661-213-7801

October 04, 2022

I’m very satisfied with service maintenance at Motor City of Bakersfield. Every employee are always nice, friendly and helpful. They offers hot or coke drinks and other snacks. More

by Amalia040260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Oct 04, 2022 -

Motor City Lexus of Bakersfield responded

Hi Amalia. Thank you for the fantastic review of Motor City Lexus of Bakersfield! We are glad that our team was friendly and that you enjoyed your experience.

October 02, 2022

My services there are always handled quickly, professionally, thoroughly, and friendly. I always leave very satisfied. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 03, 2022 -

Motor City Lexus of Bakersfield responded

Dan, thank you for the great review! We appreciate your business and hope to see you back again at Motor City Lexus of Bakersfield!

September 29, 2022

Excellent customer service, Dustin was very helpful with the service appointment and the courtesy vehicle. More

by Phengchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray MATTLEY
Sep 29, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for leaving Dustin and the Motor City Lexus of Bakersfield team a five-star review, Phengchan! We always appreciate seeing our customers' positive feedback. See you down the road!

September 29, 2022

The service representative Dustin was an incredible help. He handled my windshield repair in a timely and professional manner. The work performed was up to Lexus standards. More

by David LeBlanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Sep 29, 2022 -

Motor City Lexus of Bakersfield responded

David, thank you for the great review! We are so glad to hear that Dustin delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

September 29, 2022

Tony Was very professional gave me great service on my vehicle will be back again as long as you continue your Costco discount for parts and service thank you More

by Davidserna62
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Sep 29, 2022 -

Motor City Lexus of Bakersfield responded

Hi David - Thanks for the five-star review for Motor City Lexus of Bakersfield! We are happy to hear that Tony delivered professional, straightforward service. Until next time!

September 22, 2022

Excellent service as always! ! Tony knows us and knows our vehicle and takes care of us every time More

by Lpollema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Sep 22, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the 5-stars and shoutout to Tony! We can't wait to see you back at Motor City Lexus of Bakersfield for your next service visit!

September 14, 2022

It’s always a very pleasant experience here. They take wonderful care of you. The front desk is amazing and always so welcoming. The service providers know exactly what they’re doing. And my car More

by k.sharon.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

We are blushing! It's our pleasure to welcome you with attentive and punctual professionalism. Thank you for being a loyal Motor City Lexus of Bakersfield customer!

Sep 14, 2022 -

k.sharon.smith responded

Thank you for making amazing cars and having amazing service!

Sep 15, 2022 -

Motor City Lexus of Bakersfield responded

It's our pleasure! We'll keep up the great work.

September 14, 2022

Service Staff Extremely helpful, respectful and courteous. Service advisor Ino went out of his way to assist us in dealing with the service of our vehicle and our pet during the hot summer in Baker More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service Advisor Ion.
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

William, we're delighted to hear that our service staff delivered the courteous, thorough, and attentive care we strive for! Thank you for the wonderful review and for allowing Motor City Lexus of Bakersfield to assist you - we hope to see you back again next time!

September 14, 2022

Excellent customer service . Go out of the way to get things done. Tony the service manager we use and give him a shout out. Thank you!! More

by psalvestrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce WEIHE, Tony Bounville
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

We're glad Tony and the Motor City Lexus of Bakersfield service team delivered the best-in-class customer care we strive for! Thank you for your business and for sharing this fantastic review!

...
21
...