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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,294 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,294 Reviews of Motor City Lexus of Bakersfield

August 02, 2022

Sean our service rep was tactful and very helpful. He was attentive to our questions More

by felixgarcera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Mcneal
Aug 03, 2022 -

Motor City Lexus of Bakersfield responded

Thanks for your praise! We're delighted Sean offered courteous assistance that accommodated your needs. We hope to work with you again at Motor City Lexus of Bakersfield!

July 31, 2022

Tony and Aris worked diligently to repair my vehicle to good condition. I am grateful for their persistence to make things right. More

by janetclark.email
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, Aris Caceres
Aug 01, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Janet! We are so glad to hear that you had a successful service experience working with Tony, Aris, and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

Aug 01, 2022 -

janetclark.email responded

You’re welcome!

July 30, 2022

Service is the best! They take excellent care of our Lexus. Dustin was very courteous an professional. We’ll continue to drive from the coast to Bakersfield to have our R More

by JudyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 01, 2022 -

Motor City Lexus of Bakersfield responded

Judy, thank you for the great review! We are so glad to hear that you had a successful service experience working with Dustin and the Motor City Lexus of Bakersfield team. Drive safely in your Lexus RX 350, and we hope to see you back!

July 30, 2022

Fernando was the most considerate and most courteous sales person that I have ever dealt with motor city is really fortunate to have him as an employee. More

by gillilandsolarinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
Aug 01, 2022 -

Motor City Lexus of Bakersfield responded

Gillian, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Fernando. Drive safely, and we hope to see you again at Motor City Lexus of Bakersfield!

July 27, 2022

Very simple and straightforward process. Great people who work together to provide excellent customer service. Issa was very helpful and answered all my questions promptly and professiona More

by Mminasian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie in finance did great also. , Issa Gharibeh
Jul 27, 2022 -

Motor City Lexus of Bakersfield responded

Your review is everything we hope to see! We're elated to deliver a seamless experience and Issa will definitely appreciate the shout-out. We look forward to working with you again at Motor City Lexus of Bakersfield!

July 27, 2022

Very professional! Customer service from when you walk in and when you leave was excellent. Dustin was personable and relatable. He made me feel welcome and that he was More

by Gherkins00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 28, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Dustin and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

July 26, 2022

Sean has been reliable every time I bring my car in for service. Great customer service and nice guy More

by larendawn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 26, 2022 -

Motor City Lexus of Bakersfield responded

We are thrilled that you are always so well taken care of by Sean and the team! Thank you for continuing to choose Motor City Lexus of Bakersfield for your service needs. Drive safely until we see you next!

July 26, 2022

Exceptional service. Ino is extremely helpful. I will definitely recommend him and keep going back with him. More

by lomelibrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Jul 26, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the wonderful 5-star review of Motor City Lexus of Bakersfield! Ino will definitely appreciate the shoutout. Safe driving!

July 23, 2022

Natalie, Ali’s assistant was awesome. She took good care of us. Thank her for us. More

by timnyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
Jul 25, 2022 -

Motor City Lexus of Bakersfield responded

Natalie will be so grateful for the shout-out. Thanks for choosing Motor City Lexus of Bakersfield!

July 22, 2022

I took me two weeks to get an appointment for an oil change and tire rotation I felt it was a long time for such a simple service. The day of my service it took two hours to complete the work, I'm 67 y More

by jbout1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Aug 03, 2022 -

Motor City Lexus of Bakersfield responded

Allow me to apologize for any delay in your appointment that occurred here. I can understand your frustration and will be discussing this feedback at length with my team so we can elevate our services moving forward. Please give me a call if you are willing to have a conversation - my line is 661-213-7801. Thank you, Richard del Rosario - Digital Sales and Marketing Manager

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