Motor City Lexus of Bakersfield
Bakersfield, CA
Filter Reviews by Keyword
By Type
1,293 Reviews of Motor City Lexus of Bakersfield
I was ready to buy a new car, but hesitant to sacrifice quality in order to save money. The people at the dealership were very friendly and made me very comfortable. They offered me wonderful service and I quality in order to save money. The people at the dealership were very friendly and made me very comfortable. They offered me wonderful service and I was not hesitant to pay the price for my vehicle. I was very happy with my experience and would definitely recommend this dealership. More
After over a year of research on the type of car I wanted I came to the conclusion that my heart was set on a Lexus IS 250. My husband tried to convince me otherwise and took me to AUDI. They happened to hav I came to the conclusion that my heart was set on a Lexus IS 250. My husband tried to convince me otherwise and took me to AUDI. They happened to have a Lexus like I wanted and after running some numbers there I was told I was better off leasing a New AUDI. Everytime I left the facility I was forced to take the AUDI with me. I also HATED that everytime I explained that the price was out of my range they brought down the price. The company lost credibility with me and I decided to visit my local LEXUS dealer. I called my father's recommended salesman at Motor city and he then in turn referred me to Jashan at Motor City Lexus. I immediatly loved the service from both guys and the way I was treated. I felt that I was more of a person than just a "Customer and a Sale." I ended up getting a great deal on a New Lease and it was terrific. It became one of the best car buying experiences I have ever had. My daughter, who is three, even knows my salesman by names and thats the type of great experience I recieved. I had two great men who were NOT PUSHY by any means and knew alot about the vehicles that they even trust their loved ones in them. What I liked about Jashan was that he answered his phone at all times even if he wasnt at work and I can appreciate someone who can be there at all times for us. What I liked about Rick is that he was there every step of the way to check in on me and communicated frequently with Jashan on everything that I had going on. I felt really pampered the whole way through. If you are looking for a great deal and a great down to earth guy who can help you I reccomend seeing Jashan at Lexus. The Service At Motor City Lexus is remarkable. I promise you wont be dissapointed. More
I recently purchased a 2012 Lexus RX350 SUV from Motor City of Bakersfield. They are a great company who excel in knowledgeable and excellent customer service. It was a joy to do business with Jashan Ba City of Bakersfield. They are a great company who excel in knowledgeable and excellent customer service. It was a joy to do business with Jashan Bal. He was patient and sensitive while explaining the new Lexus technology to me. I needed a lot of help because my previous vehicle was very basic. Jashan made me want to do business with Motor City Lexus because of his customer service skills. Customer service to me means concern after the sale which he definitely excelled in. He set up an appointment for a return visit after I had driven my vehicle a few days, I did have additional questions. He programed my cell phone, radio and garage opener. My daughter didn't receive this detailed service with her new car purchase two years ago from a different car dealer. He gave me his cell phone number and advised me to contact him anytime with my questions. I have received several follow up calls from Jashan to ensure I'm a satisfied customer; now that's concern after the sale. I would definitely recommend Motor City Lexus to my family and friends. I'm a very happy customer! More