Motor City Lexus of Bakersfield

This has got to be the best experience I have ever had purchasing a car...new or used. My salesman, Jason, was the ultimate professional - courteous, knowledgeable, and personable. There is no doubt my ne purchasing a car...new or used. My salesman, Jason, was the ultimate professional - courteous, knowledgeable, and personable. There is no doubt my next car will be another Lexus...and there is no doubt I will be contacting Jason when I do. More

Ive had my 2003 IS300 lexus is for 10 years + ....and loved my little car to death !!!! .. My fianc'e had been telling me we should look at cars for a while now ...but I always kept telling him later...f loved my little car to death !!!! .. My fianc'e had been telling me we should look at cars for a while now ...but I always kept telling him later...finally I agreed ... He was totally surprised... but at the same time , He had the ...S*@! ...what did i just do ! look?? :)...We walked in to Motor city lexus and was approached by Justin right away....this was our second time bieng there ..." JUST LOOKING"... the 1st time we were there ... I totally wanted the new IS350....but My FIANC'E kept telling me No ...it was too small and we have a family of 5 ... Jashan Bal helped us then ...we did get some numbers on the IS350 ...and then left ...had a wonderful friendly experience with Jashan Bal ....but since my fiance wasnt convinced on the IS350 we told him we would come back.... Well...NOW ...some time later ...again ...walked in to lexus and approached by Justin Hartley ... We asked if he had the New Gs350 in white with black interior...and just my luck they did ! ...Test drove it and came back to dealership....while walking in saw Jashan Bal again.. glad to see he was still working there since we had a great experince with him last time....Justin and Jashan teamed up together and worked with us ....They did the amazing !!!!!!!!! after running numbers and working with the Lexus team ...they got us where WE wanted to be and we drove off in our Beautiful 2013 Gs350 !!!! Im so very Happy !!! Thank you Justin and Jashan ! Anyone looking for a Lexus in Bakersfield ....Justin and Jashan are the way to go ! THE BEST CUSTOMER SERVICE !!!! ....and they truely know the meaning of customer SATISFACTION ....Motor city Lexus truely has a gift on there hands with these TWO guys !!!! Mabel and Michael :) More

After purchasing our ES330 new in 2004, we had recurring problems with the rear windows not working. After 3 or 4 unsuccessful service attempts, I finally gave up on Motor City Service. However, last week problems with the rear windows not working. After 3 or 4 unsuccessful service attempts, I finally gave up on Motor City Service. However, last week I came in to try to get them fixed prior to selling, or trading in our Lexus. One window was fixed, the other still doesn't work. Other than the window issue, we have had absolutely no other problems with our ES 330. My wife loves her Lexus and we will be buying another I have been in contact recently with both our sales person, and the General Manager. They both seem to be genuinely trying to solve our problems. More

After a long decision we decided to give Lexus a try and I am so happy we did. From the first time we went into the dealership I was impressed. Everyone was very friendly and not pushy at all. Made our d I am so happy we did. From the first time we went into the dealership I was impressed. Everyone was very friendly and not pushy at all. Made our decision making a lot easier. I would like to give a big thank you to Jashan Bal and Pete Garcia, they are the best. Jashan is so knowledgable when it comes to the technology of the cars and very patient when it comes to demonstrating. I will definetly recommend Jashan to all my friends and family who are planning on buying a new car. Thanks for all your hard work Pete and Jashan. Thanks, Santiago (Jimmy) & Tami Martinez More

Shopping for my new Lexus GS 350 was fast and painless. Jeshen Bal was a true professional and was very knowledgeable of every question I asked him. Jeshen Bal was a true professional and was very knowledgeable of every question I asked him. More

My husband has taken our car, Buick to get fixed and it still not up to par... It's very disappointing to get your car and think that the car will be fixed but when you start driiving it ... The problem st still not up to par... It's very disappointing to get your car and think that the car will be fixed but when you start driiving it ... The problem still continues on.. Hopefully our Buick is soon fixed and the right technician takes a good look at it! Buick is a luxury brand and thus our car needs to be treated as so. I have high expectations for this auto service I guess... More

My family and I had a wonderful car buying experience with Jashan. We were having a hard time deciding between a ES350 and the RX350 and he was very patient and very knowledgable about giving us details with Jashan. We were having a hard time deciding between a ES350 and the RX350 and he was very patient and very knowledgable about giving us details about both options. Once we made our decision the actual negotiation of the sale was very easy. While waiting for all transactions to complete, we thoroughly enjoyed the TV area and comfortable leather chairs. The entire showroom is beautiful and very comfortable. The final transaction of actually receiving the car was flawless. Jashan was very thorough at showing us all the details of the car...we still have a lot to learn but he did a great job of giving us the basics! We had a great experience with Motor City Lexus and Jashan Bal and we will definitely come back in the future and also recommend this Dealership to friends. Thank you for a job well done. Bill and Kathi Senecal More

I was ready to buy a new car, but hesitant to sacrifice quality in order to save money. The people at the dealership were very friendly and made me very comfortable. They offered me wonderful service and I quality in order to save money. The people at the dealership were very friendly and made me very comfortable. They offered me wonderful service and I was not hesitant to pay the price for my vehicle. I was very happy with my experience and would definitely recommend this dealership. More

After over a year of research on the type of car I wanted I came to the conclusion that my heart was set on a Lexus IS 250. My husband tried to convince me otherwise and took me to AUDI. They happened to hav I came to the conclusion that my heart was set on a Lexus IS 250. My husband tried to convince me otherwise and took me to AUDI. They happened to have a Lexus like I wanted and after running some numbers there I was told I was better off leasing a New AUDI. Everytime I left the facility I was forced to take the AUDI with me. I also HATED that everytime I explained that the price was out of my range they brought down the price. The company lost credibility with me and I decided to visit my local LEXUS dealer. I called my father's recommended salesman at Motor city and he then in turn referred me to Jashan at Motor City Lexus. I immediatly loved the service from both guys and the way I was treated. I felt that I was more of a person than just a "Customer and a Sale." I ended up getting a great deal on a New Lease and it was terrific. It became one of the best car buying experiences I have ever had. My daughter, who is three, even knows my salesman by names and thats the type of great experience I recieved. I had two great men who were NOT PUSHY by any means and knew alot about the vehicles that they even trust their loved ones in them. What I liked about Jashan was that he answered his phone at all times even if he wasnt at work and I can appreciate someone who can be there at all times for us. What I liked about Rick is that he was there every step of the way to check in on me and communicated frequently with Jashan on everything that I had going on. I felt really pampered the whole way through. If you are looking for a great deal and a great down to earth guy who can help you I reccomend seeing Jashan at Lexus. The Service At Motor City Lexus is remarkable. I promise you wont be dissapointed. More

I recently purchased a 2012 Lexus RX350 SUV from Motor City of Bakersfield. They are a great company who excel in knowledgeable and excellent customer service. It was a joy to do business with Jashan Ba City of Bakersfield. They are a great company who excel in knowledgeable and excellent customer service. It was a joy to do business with Jashan Bal. He was patient and sensitive while explaining the new Lexus technology to me. I needed a lot of help because my previous vehicle was very basic. Jashan made me want to do business with Motor City Lexus because of his customer service skills. Customer service to me means concern after the sale which he definitely excelled in. He set up an appointment for a return visit after I had driven my vehicle a few days, I did have additional questions. He programed my cell phone, radio and garage opener. My daughter didn't receive this detailed service with her new car purchase two years ago from a different car dealer. He gave me his cell phone number and advised me to contact him anytime with my questions. I have received several follow up calls from Jashan to ensure I'm a satisfied customer; now that's concern after the sale. I would definitely recommend Motor City Lexus to my family and friends. I'm a very happy customer! More