Motor City Lexus of Bakersfield

Great buying Experience I had just come from a very bad experience at another dealer(different car)-high pressure, broken record tactics, bait and switch, etc. A friend refe I had just come from a very bad experience at another dealer(different car)-high pressure, broken record tactics, bait and switch, etc. A friend referred me to Ali. What a difference. I was treated very well with absolutely no high pressure. We quickly came to a fair price on a vehicle far superior to the other dealer's. My wife came in with me the next day and Rocky helped her pick out the car with her exact specifications. Ali, Rocky, and the entire Motor City Lexus team were a pleasure to work with. More

New Car I had a very pleasant experience dealing with the staff at Lexus. Everyone was very knowledgable and so friendly that it made my purchase great! Ali D I had a very pleasant experience dealing with the staff at Lexus. Everyone was very knowledgable and so friendly that it made my purchase great! Ali Douglas is an amazing sales manager and I will definitely do business with him in the future. Thank you! More

Great Customer Service Our salesman Michael Garibay went above and beyond to make sure we were happy, he found the exact vehicle we wanted and was very helpful. I would def Our salesman Michael Garibay went above and beyond to make sure we were happy, he found the exact vehicle we wanted and was very helpful. I would definitely recommend this dealership to everyone. Thank you. More

Awesome Good Car Dealership, very kind, explained everything in detail and was happy with the service and they have the car I was looking for love the new car Good Car Dealership, very kind, explained everything in detail and was happy with the service and they have the car I was looking for love the new car thank you.. More

Grat customer service Your customer service is great! I did get a loan car as part of the service, which made it a great and positive experience. Keep the good work! Your customer service is great! I did get a loan car as part of the service, which made it a great and positive experience. Keep the good work! More

Fantastic Service We bought a used 99 ES300 several years ago from Motor City Lexus. From the salesman to all the service people we have dealt with they have all been f We bought a used 99 ES300 several years ago from Motor City Lexus. From the salesman to all the service people we have dealt with they have all been fantastic. Our service writer, Bruce Wiehe is fantastic. Extremely friendly and very knowledgeable. He has always kept tabs on what we might need and made suggestions of things we might want to consider or keep and eye on. I am amazed at how fast and efficient their service department is. Our car is always ready when promised, unless they have to order a part, and really that is no problem as they are happy to provide a loaner car while servicing ours. And, the best thing is they stand behind their service and don't try to sell you something you don't really need. Unfortunately I can't say that about all repair shops. We will definitely go visit Motor City Lexus for our next vehicle purchase. More

Great experience From the moment I stepped on the lot, the experience at Motor City was excellent. Natalie is a wonderful salesperson. Low pressure. Very helpful. This From the moment I stepped on the lot, the experience at Motor City was excellent. Natalie is a wonderful salesperson. Low pressure. Very helpful. This was the first time I have bought a car by myself and it was smooth and easy. I highly recommend Motor City for a pleasant car buying experience. More

Satisfied Customer We've been wanting to do a deal like this for quite a while. After learning that Ali recently started working at the dealership, we stopped in to say We've been wanting to do a deal like this for quite a while. After learning that Ali recently started working at the dealership, we stopped in to say hello. An hour later, we had traded in our coupe for a IS350 sedan. Not only did the new car meet our exact needs, but Ali provided us a great deal in the trade. We're completely satisfied. Thanks to the Motor City Lexus staff. More

REPLACEMENT OF ORIGINAL TRANSMISSION IN '07 LEXUS FIRST TRANSMISSION INSTALLED WAS DEFECTIVE (NO FAULT OF LOCAL DEALER) BOTH BRUCE & RANDY MADE A SPECIAL EFFORT TO SEE 2ND REPAIR WAS MADE PROPERLY & FIRST TRANSMISSION INSTALLED WAS DEFECTIVE (NO FAULT OF LOCAL DEALER) BOTH BRUCE & RANDY MADE A SPECIAL EFFORT TO SEE 2ND REPAIR WAS MADE PROPERLY & PROMPTLY - MARIA WAS COURTEOUS & MOST HELPFUL ARRANGING FOR A LOANER DURING THIS TIME - ADD'L NOTES - SERVICE TECHS INSPECTED VEHICLE & RECOMMENDED NEEDED REPAIRS - EACH WAS ACCOMPLISHED - CERTAINLY UPGRADED THE VEHICLE'S OVERALL PERFORMANCE - CUSTOMER WAITING AREA IS "TOPS' - GOOD SELECTION OF DRINKS & SNACKS - TV - MAGS - COMFORTABLE CHAIRS - THIS DEALERSHIP IS A CREDIT TO THE AUTO INDUSTRY & OUR BAKERSFIELD COMMUNITY - THANKS FOR THE EXCELLENT SERVICE ! KEN VETTER More

Motor City Rocky and staff were outstanding!! How refreshing to find staff that actually new about the car more then I did. Had some bad experiences at other dea Rocky and staff were outstanding!! How refreshing to find staff that actually new about the car more then I did. Had some bad experiences at other dealers where I knew more then they did. I'm not even into cars but I did my research. More