Motor City Lexus of Bakersfield
Bakersfield, CA
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1,300 Reviews of Motor City Lexus of Bakersfield
Friendliest Auto Dealership in Town It is a pleasure to deal with Motor City Lexus. All the folks are so friendly, welcoming and helpful. The atmosphere of the dealership is also one o It is a pleasure to deal with Motor City Lexus. All the folks are so friendly, welcoming and helpful. The atmosphere of the dealership is also one of class and caring towards the customer. On my visit when I left to come home in the loaner, I forgot a book on the counter that I had brought to read if I had decided to wait for the 10,000 mile service. I remembered that I had left it on the way home. I didn't even bother to call and tell them to set it aside for me because I knew it would be taken care of without any prompting. Sure enough, when I got home someone called me and mentioned that they had set the book aside and it would be there when I returned. Great, personalized service. Thank you. More
Connie is the BEST!! I continue to use Lexus' service department because the quality customer service I receive from Connie and her team is unmatched anywhere else. I trav I continue to use Lexus' service department because the quality customer service I receive from Connie and her team is unmatched anywhere else. I travel a lot for work, so the thorough inspection of my car by top-notch mechanics have earned my trust and kept me safe for many years. The loaner vehicle is such a nice bonus, so I stay productive with little downtime or waiting. Thank you!!! More
Love my little Lexus Convertable! I want to thank Heidi, for making this special purchase happen. I am now the proud owner of my little Lexus. Heidi has the knowledge about the car I want to thank Heidi, for making this special purchase happen. I am now the proud owner of my little Lexus. Heidi has the knowledge about the car that I needed. She went the extra mile to help me. She is still helping me, as she called yesterday to help me set up the appointment with Brian. I never felt pushed or given the wrong information, just had the honesty with her. I even met John Petrie and he helped me with the price! I have been given the best service and really appreciate it. Thank all of you Jeanne Johnson More
Last visit My experience at this dealership is always a positive experience. I love the option of a loaner car, so I could continue my regular day's activities. My experience at this dealership is always a positive experience. I love the option of a loaner car, so I could continue my regular day's activities. More
A great experience The salesman and manager were very courteous and friendly. The made sure to let us know that we were important to them and our questions were also im The salesman and manager were very courteous and friendly. The made sure to let us know that we were important to them and our questions were also important to them. They were very pleasant to work with. This dealership exhibits nothing but professionalism and care for their clients. More
Used car purchase One of the best buying experiences I've ever had purchasing a vehicle everything was handled in a timely manner will be purchasing my next vehicle the One of the best buying experiences I've ever had purchasing a vehicle everything was handled in a timely manner will be purchasing my next vehicle there will strongly recommend this dealership to family and friends. More
Excellent Service! I purchased a pre owned 2001 LS430 some years ago. Connie and the service staff have consistently provided excellent and timely service to my car whi I purchased a pre owned 2001 LS430 some years ago. Connie and the service staff have consistently provided excellent and timely service to my car while always providing me with a loaner to allow me to go about my business. I frequently recommend Motor City Lexus and intend to make further purchases there! More
Great Dealership Just purchased my second Lexus, but it won't be my last. LOVE the fact I can drop my car off in the morning get a loaner and pick it up that evenin Just purchased my second Lexus, but it won't be my last. LOVE the fact I can drop my car off in the morning get a loaner and pick it up that evening. Would highly recommend to other people. More
Lorenzo is the best I have worked with Lorenzo at BMW and Lexus and there isn't a more friendly knowledgeable guy. He always returns my calls quickly and makes taking my I have worked with Lorenzo at BMW and Lexus and there isn't a more friendly knowledgeable guy. He always returns my calls quickly and makes taking my car in for service fun!!! More
Excellent dealership After visiting many different dealerships in trying to decide which car I wanted to buy, walking into Motor City Lexus made me feel like I was walking After visiting many different dealerships in trying to decide which car I wanted to buy, walking into Motor City Lexus made me feel like I was walking into a friend's home. Everyone was very friendly, treated me well, and made me feel no pressure whatsoever. More than the car itself, which I love, it was the people at Motor City Lexus that made me end up deciding to purchase a Lexus. They were honest , fair and absolutely accommodating. I know that my car and I will be taken of here. I dealt with Heidi Hierlmeier and Ali Doulglas and they were both exceptional in their service. More