Motor City Lexus of Bakersfield

Always Accommodating The service department is always ready to accommodate with loaner vehicles and a comfortable waiting area and the service representatives are very pro The service department is always ready to accommodate with loaner vehicles and a comfortable waiting area and the service representatives are very professional. Angel has helped me the times I have had to come in and have my vehicle serviced and he is always considerate, clear and helpful. I do wish Lexus had better prices on their services but that is my only complaint. More

Timely and Thorough Service Came in for my periodic service (oil change, check the belts, etc). The technicians found I had a cracked radiator, probably due to a large tumbleweed Came in for my periodic service (oil change, check the belts, etc). The technicians found I had a cracked radiator, probably due to a large tumbleweed encounter on Highway 5 going to the Bay area a few days earlier. They replaced my radiator and hoses, and I was on my way home in under 6 hours. I like the thoroughness of my car's inspection, and the courteous, and prompt attention given by Angel and the crew at Motor City! More

Recall service was efficient The check in was good. Tony was excellent. Although our Lexus needs parts for the recall we need to return after the parts have been ordered. The cour The check in was good. Tony was excellent. Although our Lexus needs parts for the recall we need to return after the parts have been ordered. The courtesy vehicle made the day more productive . I like that service touch. The review by the shop was timely. More

Awesome I love the staff & how they treat you & ease your mind on price & what your vehicle needs. They make you feel at easy & comfortable . I do always be g I love the staff & how they treat you & ease your mind on price & what your vehicle needs. They make you feel at easy & comfortable . I do always be getting my service through them & a new vehicle. More

Excellent staff Every staff member I've had contact with was top notch. Took my car in for a recall and 5k service. They listened to my concerns and got everyrhing ta Every staff member I've had contact with was top notch. Took my car in for a recall and 5k service. They listened to my concerns and got everyrhing taken care of. More

Transmission service Service disappointing after transmission service. Car broke down 60 miles out of town. Three did a transmission flush which caused tranny service. Service disappointing after transmission service. Car broke down 60 miles out of town. Three did a transmission flush which caused tranny service. Transmission oil temp light came and transmission failure. Talked to a transmission specialist and they should not do a flush. Just oil and filter change More

Stopped by for service My wife and I stopped by to bring her CT200h in for maintenance. We have a baby on the way and decided we needed to look for a bigger vehicle. We went My wife and I stopped by to bring her CT200h in for maintenance. We have a baby on the way and decided we needed to look for a bigger vehicle. We went to look at the Lexus NX and RX models with Brittney. She provided us with outstanding service and showed us both models and even let us take an NX for a test drive. She was extremely knowledgeable about both vehicles and it helped us with finding a decision on which model we liked best. We didn't purchase the vehicle yet, but we are looking to by the end of this year. We appreciate her being kind and patient even though she knew we weren't purchasing. I'm glad we got her card because we are definitely coming back to see Brittney. I'd highly recommend her to anyone. More

New Purchase Jim handled everything. He got us our new car--what a beauty--the first day it came in and took care of the paperwork and got us out fast. We love our Jim handled everything. He got us our new car--what a beauty--the first day it came in and took care of the paperwork and got us out fast. We love our new Lexus. We have been customers of Motor City Lexus from when we bought our first Lexus Ls 430 in 2005. We purchase out cars there and have them serviced there. Thank you Motor City Lexus More

Great experience This was by far the best car buying experience of my life. Faraz was exceptional. We would, and have recommended this dealership to our friends. Go se This was by far the best car buying experience of my life. Faraz was exceptional. We would, and have recommended this dealership to our friends. Go see Faraz and see for yourself. Thanks for the great experience. More

Jim Ballard at Motor City Lexus rocks! Jim is a great representative for Motor City Lexus, he was courteous, friendly and professional. He was willing to show us every aspect of the car we Jim is a great representative for Motor City Lexus, he was courteous, friendly and professional. He was willing to show us every aspect of the car we were considering, even moving 2 cars from the showroom floor outside so we could see the colors in sunlight. Jim allowed us to test drive as many vehicles as we asked. I've purchased numerous new vehicles from dealerships, Jim made my purchase go smoother than I have ever experienced and absolutely made my day.! I left with the exact car I wanted and with a huge smile on my face. Keep up the great work....The dealership is beautiful. More