Motor City Lexus of Bakersfield

Great Customer Service Tony always goes over & beyond. He understands his customers needs while protecting the integrity of the company he works for. I continue to servi Tony always goes over & beyond. He understands his customers needs while protecting the integrity of the company he works for. I continue to service my vehicle at Lexus because of Tony. I have had a bad experience with the service department, but Tony has turned it around. As long as Tony is there, I will consider purchasing future Lexus vehicles. More

Customer satisfaction With each of my RX350 vehicles I have utilized the Bakersfield Lexus dealership. My most recent visit was for routine maintenance. As is always the ca With each of my RX350 vehicles I have utilized the Bakersfield Lexus dealership. My most recent visit was for routine maintenance. As is always the case, Tony was attentive, professional and efficient. He personifies the title of Service Consultant. More

Excellent Tony helped alot through the whole process! My car is working excellent now Tony was very patient and understanding through the whole process and made Tony helped alot through the whole process! My car is working excellent now Tony was very patient and understanding through the whole process and made sure everything was good before I left. More

Car service Happy with service and and overall experience . Will back next oil change . They always do a good job on my car wash . Thanks for quick service . Happy with service and and overall experience . Will back next oil change . They always do a good job on my car wash . Thanks for quick service . More

awesome service great service .john did a great job updating me. front counter was great. Had a loaner very clean.car was ready early. & car was clean when I picked i great service .john did a great job updating me. front counter was great. Had a loaner very clean.car was ready early. & car was clean when I picked it up. Love this place!! More

good service from John John took care of me as if her knew me well. He called me by my name and followed up with me on the status of my vehicle. I didn't have to wait long, John took care of me as if her knew me well. He called me by my name and followed up with me on the status of my vehicle. I didn't have to wait long, but he sure made thing right by me Thanks John More

Always friendly and do their best to address any concerns The staff is the best there is. All are very helpful, friendly competent and willing to go the extra mile. Again the owners, staff and maintenanc The staff is the best there is. All are very helpful, friendly competent and willing to go the extra mile. Again the owners, staff and maintenance personnel of Motor City are the best. I recommend them to every person I know. More

Efficient & Friendly I was greeted by my service rep, Bruce right away. He was very welcoming. The appointment was quick and convenient. I would highly recommend the se I was greeted by my service rep, Bruce right away. He was very welcoming. The appointment was quick and convenient. I would highly recommend the service department. More

It was great Juanita, my service rep, was great! Service was on point like always. Ladies In the front were friendly and welcoming. Scheduling was simple and I did Juanita, my service rep, was great! Service was on point like always. Ladies In the front were friendly and welcoming. Scheduling was simple and I didn’t have to wait long. More

Great, friendly service The Service Department at Lexus is amazing! Service was fast, staff is professional and we get a free car wash🤗. This is our second Lexus and we wil The Service Department at Lexus is amazing! Service was fast, staff is professional and we get a free car wash🤗. This is our second Lexus and we will continue to be. More