Motor City Lexus of Bakersfield

Amazing customer service I went in to the dealership because a light came on in my car and I didn’t know what it meant. Within a few minutes I explained my problem and they t I went in to the dealership because a light came on in my car and I didn’t know what it meant. Within a few minutes I explained my problem and they took it back to the service area and was able to diagnose I had a nail in my tire. I was given a spare car and was told to come back in a few hours and it was taken care of. Also, I was unable to program my garage door opener with my vehicle on my own. Within a few minutes it was arranged and my garage door opener was programmed to my car. The people at Lexus are all awesome individuals. Ali Douglas and Christopher Scott are amazing and did everything to make sure I was happy. They even called and text me later to confirm they met my satisfaction needs. I absolutely love Motor City of Bakersfield. More

Customer service Great customer service. They make you feel welcome. Snack concession is great 👍 and loaner vehicle was great to finish running my errands. My car was Great customer service. They make you feel welcome. Snack concession is great 👍 and loaner vehicle was great to finish running my errands. My car was ready and cleaned in an appropriate time. Thank you lexus!! More

informative our service representative (tony bounville) was very throrough ,and informative . He took the time to explain what they were going to inspect , and th our service representative (tony bounville) was very throrough ,and informative . He took the time to explain what they were going to inspect , and then promptly called us with the results.We were very satisfied in the ability to get things done in a timely fashion.I wasn't totally happy with the out come , because it cost a lot of money but if you are going to drive a nice car , you need to take care of it., More

quick, easy and professional The service department is very professional and efficient. The length of time it took to service my vehicle was very quick and they even washed and v The service department is very professional and efficient. The length of time it took to service my vehicle was very quick and they even washed and vacuumed my car. More

Review Bruce did a very good job and also Jay Singh went out of his way to help me checkout when I got there a few minutes after 6pm. Well done Motor City. Bruce did a very good job and also Jay Singh went out of his way to help me checkout when I got there a few minutes after 6pm. Well done Motor City. More

Honest Dealership They are very honest with real numbers! The best dealership in town! I was more than happy on my purchase! I was dress super casual and no one judge m They are very honest with real numbers! The best dealership in town! I was more than happy on my purchase! I was dress super casual and no one judge me for it. Everyone was very helpful and generous on asking if I wanted anything to drink. They gave good advice and help me find the right price. I would recommend this dealership to everyone because on how honest, real, and how they put their customers first. They go out of their way to make You happy. More

Excellent Service! As always, Motor City Lexus far exceeds my expectations! John Barajas is a pleasure to deal with always going above and beyond to ensure servicing/re As always, Motor City Lexus far exceeds my expectations! John Barajas is a pleasure to deal with always going above and beyond to ensure servicing/repairs was done to my satisfaction. Awesome!! More

Excellent service Bruce was very courteous and gave superb service and got help from computer expert to help with my Bluetooth connection. Will highly recommend him aga Bruce was very courteous and gave superb service and got help from computer expert to help with my Bluetooth connection. Will highly recommend him again. More

Oil and Brakes Came in for an for an oil change and the mechanic found my rear brakes in much need so I was informed and approved the work. They are always looking o Came in for an for an oil change and the mechanic found my rear brakes in much need so I was informed and approved the work. They are always looking out for me. Best service anywhere, More

Oil change and replacement of air filter. Motor City Lexus has excellent service department and the staffs are very friendly and helpful. Tony Bounville always goes above and beyond by prov Motor City Lexus has excellent service department and the staffs are very friendly and helpful. Tony Bounville always goes above and beyond by providing outstanding services! More