Motor City Lexus of Bakersfield

Great Service Tony is always great and makes me feel welcome. There was a little confusion in regards to the 4 free services offered at my time of purchase but To Tony is always great and makes me feel welcome. There was a little confusion in regards to the 4 free services offered at my time of purchase but Tony was great in his explanation. More

Excellent Customer Service The service department employee, Tony, provides professional, courteous and friendly service....as I have come to expect since the service he provides The service department employee, Tony, provides professional, courteous and friendly service....as I have come to expect since the service he provides to customers is always consistent. This is my third Lexus and I always go this dealership and use the same service representative for service maintenance. More

Lexus I have been going there for a while now is one of my favorite dealership to visit purchased my car from there I don’t often go there for services ever I have been going there for a while now is one of my favorite dealership to visit purchased my car from there I don’t often go there for services everybody treat you with respect and kindness so thank you for all the good work you guys been doing More

efficient and professional This was the most efficient and professional sales and service I have ever had the pleasure of dealing with in a vehicle purchase. Ali and his team a This was the most efficient and professional sales and service I have ever had the pleasure of dealing with in a vehicle purchase. Ali and his team are to be commended for their dedication to the person looking for a vehicle. No pressure and excellent knowledge of the vehicle I was interested in. Best group I have had the pleasure of dealing with. More

Great Experience! Ali and Bruce have been great! I recommend them to everyone. Ali helped me find exactly what I was looking for and Bruce always reminds me that I made Ali and Bruce have been great! I recommend them to everyone. Ali helped me find exactly what I was looking for and Bruce always reminds me that I made a great decision. More

Service Excellent experience. This dealership is a gem in the automotive service and sales arena. Very pleasant and qualified staff, service personnel and tec Excellent experience. This dealership is a gem in the automotive service and sales arena. Very pleasant and qualified staff, service personnel and technicians. Work completed on time. All communication is timely and professional. More

Service for Lexus NX 200t My SUV needed repair for dent and scratches. John Barajas helped me get it done quickly and efficiently. He is very helpful and provided me with all t My SUV needed repair for dent and scratches. John Barajas helped me get it done quickly and efficiently. He is very helpful and provided me with all the information I needed to make the decision on the repair. He also helped me with other services very well. He always addresses my concerns and questions. More

Great Service all the way around I’ve been with several different dealerships! Hands down this Lexus dealership is Awesome 😎! No regret on going with Lexus! And will be staying for s I’ve been with several different dealerships! Hands down this Lexus dealership is Awesome 😎! No regret on going with Lexus! And will be staying for sure!!! 💪💪💪 More

Efficiency Every employee that you deal with or not , are courteous and friendly. I did business with several professionals. First Brittney helped with my leas Every employee that you deal with or not , are courteous and friendly. I did business with several professionals. First Brittney helped with my lease payoff and walked me through all of the paper work. Then she drove my car to the service center and set up oil change and tire rotation that I requested. She also walked me over to the finance dept. where that gentlman had me sign all DMV paper work plus called Lexus for me so that I could stop the auto payment on the paid off lease. Then Tony let me know when my car was ready More

Amazing customer service I went in to the dealership because a light came on in my car and I didn’t know what it meant. Within a few minutes I explained my problem and they t I went in to the dealership because a light came on in my car and I didn’t know what it meant. Within a few minutes I explained my problem and they took it back to the service area and was able to diagnose I had a nail in my tire. I was given a spare car and was told to come back in a few hours and it was taken care of. Also, I was unable to program my garage door opener with my vehicle on my own. Within a few minutes it was arranged and my garage door opener was programmed to my car. The people at Lexus are all awesome individuals. Ali Douglas and Christopher Scott are amazing and did everything to make sure I was happy. They even called and text me later to confirm they met my satisfaction needs. I absolutely love Motor City of Bakersfield. More