Motor City Lexus of Bakersfield

Awesome Service The Lexus dealership has been awesome to us. They always act like my wife and I are their only customers and want to make us happy with everything th The Lexus dealership has been awesome to us. They always act like my wife and I are their only customers and want to make us happy with everything they do. Angel is our current service rep, and he always greets us with a smile and handshake. He sees that the work on our cars gets done quickly and expertly. We have had three Lexus vehicles now and I do not think we will ever purchase a different vehicle ever, partly because of the service we receive here, and partly for the quality of the vehicle and the ride,. Lexus makes a quality product and Motor City Lexus does an excellent job at seeing to it that our vehicles always provide us with a means of keeping them in top condition.,. More

Quick and Easy Service I took my vehicle in for routine service, I decided I wanted my windows tinted and Juanita was able to make it happen in the same day! I took my vehicle in for routine service, I decided I wanted my windows tinted and Juanita was able to make it happen in the same day! More

Great service , from everyone working the service counter to the service advisor who worked with me. John Barajas is very knowledgeable and gave me great advice abo , from everyone working the service counter to the service advisor who worked with me. John Barajas is very knowledgeable and gave me great advice about the services I should get. If you ever need help servicing your car, he is the one to go to. More

Service Juanita went above and beyond. She provided me copies of maintenance suggestions that were missing from my manuel. She also ordered touch up paint for Juanita went above and beyond. She provided me copies of maintenance suggestions that were missing from my manuel. She also ordered touch up paint for my car. She fully explained what has already been serviced and what this service entailed. I was happy with my experience. More

Very friendly staff and helpful staff Every staff I came in contact with were very friendly and helpful including the 2 porters. They all greeted me immediately when I arrive and also on m Every staff I came in contact with were very friendly and helpful including the 2 porters. They all greeted me immediately when I arrive and also on my way out. The cashier also checked on you while you were waiting. Also depending on the service your getting, they’ll give you a car loaner to still continue with your day while your car is getting serviced. More

My music They always do a great job and I'm happy with the service. Also the loaners they provide they are just a great team and I appreciate the way they tak They always do a great job and I'm happy with the service. Also the loaners they provide they are just a great team and I appreciate the way they take care of me. More

Great Customer Service Tony always goes over & beyond. He understands his customers needs while protecting the integrity of the company he works for. I continue to servi Tony always goes over & beyond. He understands his customers needs while protecting the integrity of the company he works for. I continue to service my vehicle at Lexus because of Tony. I have had a bad experience with the service department, but Tony has turned it around. As long as Tony is there, I will consider purchasing future Lexus vehicles. More

Customer satisfaction With each of my RX350 vehicles I have utilized the Bakersfield Lexus dealership. My most recent visit was for routine maintenance. As is always the ca With each of my RX350 vehicles I have utilized the Bakersfield Lexus dealership. My most recent visit was for routine maintenance. As is always the case, Tony was attentive, professional and efficient. He personifies the title of Service Consultant. More

Excellent Tony helped alot through the whole process! My car is working excellent now Tony was very patient and understanding through the whole process and made Tony helped alot through the whole process! My car is working excellent now Tony was very patient and understanding through the whole process and made sure everything was good before I left. More

Car service Happy with service and and overall experience . Will back next oil change . They always do a good job on my car wash . Thanks for quick service . Happy with service and and overall experience . Will back next oil change . They always do a good job on my car wash . Thanks for quick service . More